Utility Watchdog in San Diego

How to Change Your SDG&E Billing Date

Does your SDG&E bill date fall on an inconvenient time? A few days before pay day when it would be so much easier if it was a few days after pay day? Here's a quick tip: you can actually change your SDG&E billing date without incurring any late fees.

Under SDG&E Electric Rule 9 (electric rules are the rules that govern SDG&E activities related to brining your electricity, everything from billing to having your dog in a fence), you can choose a specific day of the month for SDG&E to bill you. And no, you can't pick "no day," as great as that would be. Here's the text of Electric Rule 9(A)(4):  

Optional Billing Schedule.  The Utility, at its discretion, may provide customers with the option to choose a specific day of the month on which their bill is due, regardless of the meter reading date.  A customer choosing this option will be billed a one time fee of $15.00 plus an annual fee of $15.00 plus 1% of the total annual bill for the previous 12-month period.  This service is subject to resource availability.

The good news is that you can use this section to pick a billing day that fits your cash flow needs. For example, if you are a business who gets paid at the end of the month but your SDG&E bill is due at the beginning of the month, you could use this section to help alleviate some of the financial pinch. As a residential customer, you could also use this section to shift your billing date to a time when other bills aren't due.

The bad news is that, like everything, there is a cost for this. A $15 up front fee, plus an annual fee made up of $15 plus 1% of your total annual bill. For a residential customer who uses $100 a month, the annual fee will come out to about $27 a year. While this isn't a large sum of money, it also isn't an insignificant sum either. We can understand a fee to have your billing date changed, but with the new smart meters and wireless reads, picking your own billing date sounds like a customer service feature that should be included for free.


About UCAN

UCAN has represented the interests of San Diego County utility customers since 1983. UCAN focuses its efforts on the rates and services of San Diego Gas and Electric Company, telecommunications utilities and the City of San Diego Water Department.