Telecom
Advocate and Protect
UCAN continues to be actively engaged in protecting and advocating for telecommunications consumers’ rights with the California Public Utilities Commission [CPUC] and assisting consumers in bill disputes with telephone, cellular, internet, cable, and other service providers.
If you have questions about charges made to your telecommunications bill for services you ordered and never received or services never ordered but for which you were billed, we are here to help. Please give us a call at (619) 696-6966.
Industry News
Providing Reliable, Fast and Affordable Internet Access for All Californians (R.20-09-001)
The Commission opened this rulemaking to address the “digital divide” that became more apparent with the COVID-19 pandemic as schools and business closed and families needed access to reliable and affordable internet service at home. According to Cal. Pub. Util. Code...
Help for Low-Income Households Internet Bills
Millions of low-income Americans to get $50 subsidies for their monthly Internet bills under a Federal program that will provide a monthly discount to millions of cash-starved Americans struggling to pay their Internet bills. The first-of-its-kind emergency program...
Ready To Make An Impact?
Support UCAN
Every single utility customer in San Diego County benefits from UCAN’s work, and we need your support to keep this work going. Being San Diego’s dedicated utility watchdog takes expertise, time, staff, coordination and… money. We appreciate your support and to continue to work in your best interest!