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On Thursday morning, UCAN will begin inserting 290,000 court-authorized solicitations for membership into City of San Diego water bills. The newly approved inserts are signed by UCAN's new Executive Director and provide a complaint hotline for City of San Diego Water Department. Full story.
Today, UCAN published its Opening Brief in protest of a proposed 7.75% rate in favor of SDG&E. UCAN prevailed with a $70 million reduction in SDG&E's smart meter costs, but other apsects of the decision are troubling. Click here for our summary of UCAN's Opening Brief to the California Public Utilities Commission (CPUC).
UCAN has published its response and protest to a recommendation by an Administrative Law Judge to increase SDG&E's rates by 7.75%. If the rate hike is approved, SDG&E's rates will be the second highest in the nation. READ THE OPENING BRIEF to the California Public Utilities Commission.
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UCAN has represented the interests of San Diego County utility customers since 1983. UCAN focuses its efforts on the rates and services of San Diego Gas and Electric Company, telecommunications utilities and the City of San Diego Water Department. We do this by intervening in legal proceedings before the California Public Utilities Commission (CPUC), by supporting litigation in court cases, and by helping individual utility customers with problems they are having with their utility bills and services.
Need help resolving a dispute with a utility doing business in San Diego County?
Fill out one of our online complaint forms:
In 2010, SDG&E filed a proposal with the California Public Utility Commision (CPUC), to increase your SDG&E rates by $1.2 billion. UCAN has fought this proposed rate increase by submitting expert testimony and briefs. These documents demonstrate that SDG&E has wildly inflated its costs in a number of cost categories. UCAN argues that SDG&E should not receive extraordinary profits for doing what it is required to do by law – provide good utility service at reasonable rates. Get the full 418-page Opening Brief (pdf format), here, or a quick summary here.
After more than two years of litigation, the City and UCAN's Executive Director agreed to a settlement that would return about $40 million to overcharged residential customers and, perhaps more importantly, allow for the creation of independent oversight of City water and sewer operations.
Of all the new features and capabilities of today's cell phones, UCAN receives the most complaints about ringtones and text messages. Our issue center contains all sorts of valuable information from consumer guides and updates to lawsuits and settlements against major cell phone providers. Come inside and see for yourself!