People love secrets. From Coke’s clandestine concoction of spices to In-N-Out’s secret burger menu, the exclusive world of the hush-hush has all the appeal of eco-friendly limos for stars to arrive in at the Oscars. But some secrets shouldn’t be secret at all. This is exactly the sentiment of the letter Consumers Union sent to the big wireless companies, telling the companies to make sure they tell customers of all available plans. It’s time for wireless companies to let the cat out of the bag. 

As the old adage goes, nothing is certain but death and taxes. Well, if you are a DISH Network customer, you can add your service contract as a third certainty.

Five years of misservice as a coopted regulator has resulted in a reward by the Govenor to a disgraced appointee.   This is but an unsavory taste of the miasmic meal served daily by regulators who are supposed to be protecting the public....but aren't.

Telecom and utility companies use the National Consumers Telecom & Utilities Exchange (NCTUE), a members-only, unique Equifax database to review consumer credit history. The question remains whether the Fair Credit Reporting Act applies to the NCTUE and what information consumers should be able to obtain about themselves.

Putting a DSL phone line to maximum use

Battle brewing over PUC nominee. The governor's effort to extend the tenure of Rachelle Chong is fought by consumer groups.