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City Sewer Department Settlement Brings Long Overdue Refunds to Residents
We're FLUSHED with pride! Legal action by UCAN E.D. Michael Shames has resulted in at least $35 million in sewer refunds from the San Diego City Water Department. Read the whole story and learn even more about the refund at Sewerrefund.com.
Landlord Water Meter Abuses
Help UCAN identify landlords of master metered apartment complexes who are charging their tenants more for water and sewer costs than they are paying to the local water agency that bills them. See our complaint form for more information.
Huntington Beach DeSal Plant Time Has Not Yet Come
Voice of San Diego: "It's a concept," said Michael Shames, executive director of the watchdog Utility Consumers Action Network, "whose time has not come yet."
Water Bill issues? The Fraud Squad can help!
Need help resolving a dispute with a company? Get individualized help with your dispute from the Fraud Squad by using our Online Complaint Forms. Once you've filled out a complaint, call the Fraud Squad Hotline at (619) 696-6966!
Water Rate Increase 2007
The City of San Diego is committed to increasing water and sewer rates for the 2008 fiscal year. The current proposal leaves many questions to be answered regarding rate structure and the disproportionate increase of rates for some customer classes, while others receive reductions.
Sewer Refund Settlement 2006
After over two years of litigation, the City and UCAN's Executive Director Michael Shames have agreed to a settlement that would return about $40 million to overcharged residential customers and, perhaps more importantly, allow for the creation of independent oversight of City water and sewer operations. Check out this Issue Center for everything you need to know about the refund!
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Utility Consumers' Action Network
(619) 696-6966 or file a complaint about a company online.
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