UCAN Criticizes City's Misleading Water Rate Mailer

DATELINE NBC SAN DIEGO -- "It's misleading," said UCAN's Michael Shames. "There's no way that an informed customer could look at this notice and say, 'I agree with the increase,' or, 'I disagree with the increase.' They can't do it." Read the entire story here.

UCAN Claims City Overcharging for Water

DATELINE KPBS -- UCAN's executive director, Michael Shames, criticizes the City of San Diego's water rate-hike mailer in this KPBS interview. Listen here.

UCAN Demands New "Honest" Water Rate-Hike Notice

DATELINE SAN DIEGO UNION-TRIBUNE -- UCAN's executive director, Michael Shames, is demanding a new notice be sent to San Diego residents that details the proposal in clearer terms and does not “discourage” ratepayers from mailing in a protest form to halt the increase. Read the entire story here.

“The City has tried to deceive the public . . . again”

For immediate release: Monday, January 29, 2007. Learn why UCAN urges you to protest the City's proposed water rate hike!

What the City Didn't Tell You About the Water Rate Increase

The City of San Diego is not telling you everything you need to know about its proposed 6.5% water rate increase. We crunched the numbers ourselves and the results are shocking. Take a look at our chart and send the City a formal protest BEFORE FEBRUARY 26th if you haven't done so already.

For whom the water bill flows... Some answers as to where increased water & sewer rates will be used by the City of San Diego

This article from voiceofsandiego.com is an example of why this process is far too short for proper analysis of the proposed water & sewer rate increases. The article explains how about $1 in every $7 of rate increase will be going to the City's crippling pension and retiree health care, not to infrastructure repair and improvement. A February 27th final date for deciding rate increases is simply not enough time to ensure that these rate increases don't unfairly burden certain ratepayers versus others.

Protest the San Diego City Water Department rate hike!

YOU have the power to STOP the Water Department rate hike and force a review of the proposed increases!

San Diego water & sewer auditor needed

Details here. See also SewerRefund.com

Protests trickle in over Water Department rate increase

Few noticed the protest form in San Diego City's water rate increase notification

Water Bill issues? The Fraud Squad can help!


Need help resolving a dispute with a company? Get individualized help with your dispute from the Fraud Squad by using our Online Complaint Forms. Once you've filled out a complaint, call the Fraud Squad Hotline at (619) 696-6966!

The Hose Whisperer Teaches Water Conservation

Learn to conserve water, meet the hose whisperer!

Water Rate Increase 2007

The City of San Diego is committed to increasing water and sewer rates for the 2008 fiscal year. The current proposal leaves many questions to be answered regarding rate structure and the disproportionate increase of rates for some customer classes, while others receive reductions.

Sewer Refund Settlement 2006

After over two years of litigation, the City and UCAN's Executive Director Michael Shames have agreed to a settlement that would return about $40 million to overcharged residential customers and, perhaps more importantly, allow for the creation of independent oversight of City water and sewer operations. Check out this Issue Center for everything you need to know about the refund!



Like what you see? Go ahead and show your support! UCAN is a truly independent non-profit watchdog organization, dependent on grassroots donations like yours!

Utility Consumers' Action Network

(619) 696-6966 or file a complaint about a company online.

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