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City of San Diego's water and sewer rate presentation July 23, 2007

Watch San Diego Mayor Jerry Sanders present, and defend, his sewer and water rate increase proposal. The 27min. video also includes a "public comments" session.

Sunrise hearings: Michael Shames cross examines SDG&E VP Jim Avery

Watch UCAN's Executive Director, Michael Shames, grill SDG&E VP Jim Avery in this excerpt of cross examination concerning energy derived from biomass.

SDG&E's Unbalanced Accounts

SDG&E wants to increase San Diego utility rates by $1.4 billion over the next six years. UCAN, along with three teams of auditors, have figures that suggest San Diego ratepayers should see a decrease. There is also evidence to suggest SDG&E has been "cooking the books" in addition to gaming the rate-setting process. Watch the UCAN press conference.

Special Agent 00K9 Introduces UCAN

Special Agent 00K9, UCAN's most Elite consumer advocate, introduces UCAN, drinks a martini, and slobbers alot. Learn more about UCAN and our expert staff in the About Us section.

Mobile Phone Plan Checker

This consumer uses the Mobile Phone Plan Checker to weed through wild sales pitches. See our guide to Misleading Advertising in Cellular Phone Sales for other helpful tips.

A Tiny Oversight

The fine print on your cell phone contract contains things you'd never expect! Make sure you're not caught off guard by checking out our guide to Reading the Fine Print.

A Call to Arms

A consumer finds it particularly difficult to deal with her wireless company's poor customer service. Make sure it doesn't happen to you by reading our guide to Dealing with Poor Customer Service.

Sunrise Powerlink - Extreme Debates!

Michael Shames debates SDG&E and reveals the shocking(pun, get it?) truth on the Sunrise Powerlink. Another EXTREME debate! For more info on UCAN's involvement and criticism of the Powerlink, see our Sunrise Powerlink Issue Center.

Meter Miss - EXTREME Debates!

SDG&E's proposal to change 700,000 San Diego energy meters gets scrutinized from the consumer's point of view. For an in-depth look at SDG&E's proposal, check out our Advanced Metering Initiative Issue Center.

Underdog Michael Shames vs. Big Oil Hog

UCAN's "Guzzler Buster" helps Underdog Michael Shames, aka the "World's Greatest Consumer," fight back against The Big Oil Hog, aka the "bloated oil company taking excessive profits at the expense of consumers." Read our Gas Saving Tips and fight the gouge.


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Utility Consumers' Action Network

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