John Mattes, UCAN investigative reporter interviews Dr. Sherry L. Franklin about doctors having a difficult time being paid by big insurance companies.
UCAN investigates San Diego water rate increase
UCAN's embedded reporter John Mattes investigates a nearly $4 increase on your bill for water each month ! Do something about it!
Grab the protest form from the UCAN website and mail it in to: CITY CLERK, MAIL STATION NO. 2P, CITY ADMINISTRATION BLDG., 202 C STREET, SAN DIEGO, CA 92101
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UCAN investigates cell phone kiosks
John Mattes, UCAN's embedded reporter, goes out in the field to investigate cell phone kiosks which house "authorized retailers". They make customers sign additional contracts for new phones and plans, that include hidden fees of more than $100 dollars.
DON'T BUY A MOBILE PHONE WITHOUT UCAN'S CELLPHONE PLAN CHECKER and check out NEW MEDIA RIGHTS CREATIVE COMMONS HOW-TO AND LEGAL GUIDES
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- 3140 plays
The Aquaponics Challenge with Michael Shames (in less than 3 minutes)
Time lapse of the construction of Michael's new aquaponics system in his garage and a challenge to traditional gardening.
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- 2 min 57 sec
- 51.41 MB
- 795 plays
The Fraud Squad Network
Need help resolving a dispute with a company? Get individualized help with your dispute from the Fraud Squad by using our Online Complaint Forms. Once you've filled out a complaint, call the Fraud Squad Hotline at (619) 696-6966!
- 1 comment

- 1 min 30 sec
- 8.89 MB
- 719 plays
The Hose Whisperer Teaches Water Conservation
Learn to conserve water, meet the hose whisperer!
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- 2 min 50 sec
- 22.69 MB
- 1421 plays
How to Hack Your Cell Phone with a Dancing Darth Vader
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- 1 min 38 sec
- 13 MB
- 3623 plays
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Utility Consumers' Action Network
(619) 696-6966 or file a complaint about a company online.
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UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
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