Misleading Advertising in Cellular Phone Sales

Here at UCAN, we constantly deal with customers who are told one thing and receive another by cell phone sales people. Verizon, Cingular, Sprint, Nextel, and T-Mobile have all gone to court (or settled out of court) on charges of misleading advertising. But all too often, cell phone companies’ deceptive marketing practices go unprosecuted, or unnoticed. This guide will help you recognize misleading sales tactics and provide tips that enable you to keep the cell carriers, and their third-party providers, honest.