Spot the Cram

The only way to catch cramming is by reading you monthly bill. And it doesn’t count as reading if you just look at the total. Go line by line and make sure you understand each charge. It may take a while at first, but with time you’ll become familiar with the companies on your bill and what they’re charging you for. This will help you spot unusual charges if they appear. The FCC’s Truth-In-Billing Rules require companies to give customers clear and non-misleading descriptions of the services for which they are being charged. Kudos to the FCC for ensuring you don’t have to be a rocket scientist to understand your phone bill. The FCC also requires phone bills to display a toll free phone number where customers can ask about or dispute their bill.