For San Diego and California residents:
UCAN Fraud Squad
3100 Fifth Ave., Ste. B
San Diego, CA 92103
Phone: 619/881-UCAN (8226)
Email: fraudsquad@ucan.org
Web: Fraud Squad
For cramming charges related to telephone service between states or internationally:
Federal Communications Commission (FCC)
Consumer and Governmental Affairs Bureau, Consumer Complaints
445 12th Street, S.W.
Washington, D.C. 20554
Phone: (888) 225-5322
E-mail: fccinfo@fcc.gov
Web: www.fcc.gov/cgb/complaints.html
Consumer Facts-Cramming
Consumer Facts-Understanding Your Phone Bill
For charges on your telephone bill for non-telephone-related services:
Federal Trade Commission (FTC)
Consumer Response Center
600 Pennsylvania Avenue, N.W.
Washington, D.C. 20580
Phone: 1-877-FTC-HELP (382-4357)
Web: http://www.ftc.gov/complaint
For charges for telephone-related services provided within your state, contact your state public utilities commission:
National Association of Regulatory Utility Commissioners (NARUC)