News
Telecom RSS FeedLimiting the unlimited; forced slowdown of bandwidth hogs creates uncertainty
An interesting article in Sunday's New York Times sheds light on a recent strategy that Internet service providers have been putting into motion. More.
AT&T: Who won the war on Tariff Rule 12?
On April 24th, the California Public UtilitiesCommission, made a ruling on AT&T Tariff Rule 12 that will have a significant impact on AT&T marketing abilities. The ruling gave validity to Advice Letters 28800 and 28982 written in 2006 by AT&T. Read more.
Dispute puzzling charges on your cell phone bill
Seattle Post-Intelligencer, June 9, 2008 - EVER NOTICE a mysterious charge on your cell phone bill for ringtones, premium text messaging or other mobile content you didn't authorize? Read more.
Verizon Wireless and Alltel there goes another wireless carrier
Verizon and Alltel are merging, but is it good for consumers?
AT&T settles nationwide class action suit over 3rd party cell phone fees
Today the Associated Press reports that AT&T has settled a nationwide class action suit over 3rd party cell phone charges. Read more.
Cox Bill Increases July 2008
The Cox May bill includes an insert that gives notice to customers about July 2008 rate increases. The notice says, "new rates for pay-per-use calling features effective 7/1/08.
Mobile providers, Can you hear us now? Disputing charges Sprint added to its broadband card users' bills.
BusinessWeek, May 20, 2008 - Angry consumers are filing lawsuits against wireless companies, reflecting a wave of discontent with new, mostly Web-focused, services. Read more.
Sprint hits low in national customer satisfaction index
The American Customer Satisfaction Index has released its quarterly report today. No surprise to me that Sprint has hit a low year-over-year of -8.2 percent. Read more.
UCAN releases reply comments on phone billing fraud (cramming) reporting requirements in California
UCAN's reply comments support a strong reporting requirement for telecommunications abuses, something the Cellular Telephone Industry Association(CTIA), AT&T, Verizon and other carriers don't want. These proceedings will decide if the companies will have to comply with basic consumer protection standards, or will be allowed to police themselves. Read More
Sprint surcharges while stock sinks - No monthly fee, San Diego Pioneer Plan adds charges
My wireless phone plan, from 1997, has no monthly charges. That is why I jumped at it and have held on to it. I accepted the terms of the Pioneer Plan and I have kept my end of the contract, for all these years, along with thousands of other San Diegans. I wish I could say the same for Sprint.
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