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How to get Internet out of the wall or out of the sky and share it with others
Defunct "ComCast Must Die" Web site rises from the ashes ...
The Web site Comcastmustdie.com, created by AdAge writer Bob Garfield is history, but now it has been reincarnated as customer-circus.com. Full story.
Cell phone insurance: Insuring your smart phone might be a good idea, but usually isn't
MSNBC NEWS: UCAN's Fraud Squad Advocate Sue Macomber urges caution when getting insurance for smart phones. Full Story.
VoIP Comparison Table
UCAN has compiled a list of VoIP providers and their current costs and features for comparison purposes. Let us know if we missed any providers. UCAN does not endorse or recommend any of these services. This list is just for comparison purposes and to let you the consumer know what's available.
The Seven Deadly Wireless Phone gripes
UCAN's Telecom Attorney, Art Neill, just finished an interview with ABC news about the "Top Seven Cell Phone Gripes." Find out what they are and learn how to complain. Full Story.
NICKEL-AND-DIMING ALERT: Big wireless companies initiate a round of new fees and surcharges
Wireless phone companies have long used special "fees" and "surcharges" to boost their bottom lines -- a tactic that now has infected the airline, hotel, car rental and other increasingly consolidated retail service markets. However, the wireless retailers have recently begun to shamelessly exploit the nickel-and-diming tactic with a new round of inflated fees. It is explained in full by Los Angeles Times columnist David Lazarus, who relied upon UCAN's analyses in a recent July 18th column.
Can you use your cell-phone as a modem?
Our resident Telecom "Doctor," Phil Wells, explains how with "tethering" you can hook up your cell phone to your laptop while travelling and use it as a modem. But be prepared ... you could be in for an adventure.
How to Cancel Wireless Service Without Any Penalties: Michael Shames gives a tutorial on how to cancel bad wireless service
In February 2009, UCAN's Executive Director joined many frustrated AT&T victims when he asked them to terminate two phone lines be closed because of poor service. Michael wrote three letters to AT&T but got no response. In June, he wrote to the company's executive offices promising legal action relating to the company's lack of responsiveness to customers. It worked like a charm ... sort of. READ MICHAEL's CORRESPONDENCE or better yet, file a COMPLAINT HERE.
Weathering Tethering: Why Is It So Difficult to Use Your Cell Phone to Give Your Laptop Broadband Access
Carriers charge a "bundle" to use tethering and the Samsung Omnia fails miserably at it, for some of us
Hold The Phone: Now You Can Use Your Cellular Plan With Your Good Ol' Home Phones
This $30 gadget lets you make - and answer - mobile phone calls from most old-fashioned landline and wireless phones.
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