Tmobile and their notes never seem to make sense. As a long term customer of Tmobile, I have had to make payment arrangements, and they either aske for a credit card or check. I gave them my baking info(acct and routing numbers) but they never recieved my call or put notes in. Two days after I set the arrangement up, my service was suspended as they needed my routing number...but not acct...they didn't have any of this prior to my calls or my cancelation...If I hadn't given them that information, How did they have it? They charged me $40 for the reactivation fee, and said that they weren't at fault...and the charges were "correct"(not accurate, like the wording?) I know they aren't merging with AT&t but I have had it with Tmobile and "my" mistakes.

As for tmobiles retention department, they are a bunch of high school rejects that can't seem to leave mommy's safe haven and fall back on saying that tmobile corporate has to approve any changes that they can make, and that you as a customer will have to write a letter, not call or email, to resolve any financial or contractual issues. Again, I am through with tmobile.

I have been subject to similar service problems. I have been a T-Mobile customer for one year.

On a consistent basis, my cell has dropped calls especially when I am at home. I signed up for a limited plan in August 2010 and shortly after started a new job. My boss called me and I was asked to call many clients within the state, out of the state and in other countries. I was not familiar with the service or the phone and was so busy at my new job I did not check my minutes. My statement went from $104 to $306. I asked them if there was anything that could be done but since I was such a new customer they said nothing can be done and if you cancel the etf of $200 per line will be added. In light of the fact that they are a TELEPHONE company and could have easily texted me to notify me or called or something, I was mystified. They certainly know if I don't pay my bill!!!

Then, I began to have connection difficulties with my internet in April 2011. The connection had been working (although it would kick me out intermittently for no reason) until that time. I was told to get a new SIM for the jet which I did. When that did not solve the problem, I called customer service back. At that time, I was transfered to the second level, advanced techs who prepared a trouble ticket to process and they also sent a technician out to my area (84102) to check the service. About four days later I received a message on my voice mail stating they resolved the problem and asked me to call if I had further problems. I went into the local store to make a payment and I asked about the service problem. Maya, a clerk reported to me it was a power outage.

In mid-July, my internet connection failed. It would work for 6 min and cut me off, then up to 30 min then cut me off. So, first thing I did was get a new SIM card. Still bad, intermittent connection. Without boring you with the details of six weeks of calls, ultimately it was determined that the jet was bad. One day after my warranty expired. I said I have been complaining for six weeks well within the warranty period. Too bad. We will reduce the cost of a new jet for a no warranty fee of $150. Or, we will give you a refurbished jet free but your contract will be extended by one more year. Why don't you call Huawei to see if they will give you a new jet. Unbelieveable. To this day I do not have internet service. Six weeks. I depend on the internet for my income as an independent contract paralegal. I was unable to complete projects timely even when I went to a nearby college where I am an alum and accessed the computer system. Word 2010 there. Word 2007 at home further complicating the issue as I was not able to open any of my documents at home.

I have another year to go on the contract so the etf will apply on both lines if I cancel. I believe with the AT&T merger and the coverage problems you have described which have also been my experience, I may be able to cancel and not pay the etf. I plan to file a smalls claims Complaint probably tomorrow. We'll see what happens.

What the hell did you just say, I canted understanded you

Somebody needs to go back to school and learn how to write!

Hey you shouldnt be mad at your mom. You are still very young! My mom never bought me a cell phone, i had to wait until i was 18 and could do it myself! so consider yourself lucky and just be happy you have a mom that will let you have a phone. who cares whatever your friends are doing anyways..wait a couple years and you will see.

larn hew to spel betar caue yew looc lik and idiot :-)

I've had nothing but problems with sprint since I started with them a few years ago. Everything from their shitty customer service to phones that don't do what they claim to smartass customer rep people in the store and on the phone. Stayed with them for my wifes wishes ( dont laugh, you know you been there too, and if you haven't, you will...lol ) I finally got a descent phone and tried to put aside my sore feelings since these companies are going nuts with these data plans and sprints plan stayed the same. That is until here recently. They started adding a ten dollar a month "smart phone data pack fee" on top of what people already pay for data. What that means in sprints I'm gonna ream you terms is "too many people are using wifi and were not making enough money. So the people who do have a data plan are paying twice for the same service. Crock of shit if you ask me, but what can you do? What really chaps my ass is they started this in jan, they delibrately put off my wifes upgrade for two weeks so she would fall under this new bullshit clause. Underhanded greedy bastards. I've already payed for years for services that don't work right. Now they have commercials that say sprint has one low fee for unlimited data. I geuss the other fee is for people to have sprint bend them over and aim for penetration. My wifes not to happy with sprint now either.....finally. Sprint sucks. A tin can and some string, messenger pigeons, hell just write a note and throw it in the ocean, these are all better options than sprint. Sprint ahead...pfft. Yeah, sprint ahead and pay those greedy douchebags for the worst customer service I've ever seen.

you can go to walmart and buy the cheapest go phone which is usually $20 and it comes with a sim card. Jus get the sim card out and activate it on your account.

Here in the UK, you can call the company and ask for a PAC Number, then when you signup to a competitor you give them the PAC number and they transfer your old number to your new account.

I have a contract with tmobile, their service is not that good, but the customer service is decent, better than at&t's as I have heard a lot of compaints on them.

Perhaps dropping at&t and moving to another carrier, like verizon, would be your best bet, as I have had verizon before and the only complaint I had there was the price, but I liked their customer service.

All major US carriers have an agreement under which phone numbers currently serviced by one carrier can be transferred to and serviced by a different carrier if and when the customer currently using that number, quits employing the services of the former carrier and moves to a different one. They all agreed to this deal so that it would be easier for them to all try and steal customers from each other, because attracting a new customer is generally more profitably than servicing an old one, because they get to charge activation fees and the such, and also many times people who start a contract with a phone company and then continue to use their service after the contract expires are able to take advatage of the rate plans under their original contract, and since the cost of plans tends to increase over time these are precisely the customers the carriers want to get into a new contract, which would cause the customer to pay the higher rates currently available with new contracts. Also if someone decides to leave the contract early they get to charge the early termination fee, and all they lose is an arbitrary phone number.

Basically the gist of it is you can stop service with AT&T, and you have either 30 or 60 days to start service with a new carrier and keep your old number. You just need to talk to the potential new carrier before terminating service with AT&T to make sure that you can transfer your number, cuz I think you may have skrewed up going with the go-phone/pre paid deal, I think the pre-paid plans are exempt from carrier's agreement to transfer numbers. That is because they all want people who happen to start with a pre-paid service to have an incentive to get a contract with that carrier and by denying them the ability to transfer their number to a new carrier, such an incentive is provided.

But my advice to anyone is to never sign a new contract after you initial one expires, the free/discounted phone they offer to get you to sign a new contract, wont make up for the higher rates you will generally pay under the new contract. Do the smart thing and buy a phone direct from the manufactureres website, it will cost a little more without the subsidization of the carrier but it also will not come all sort's software restrictions that AT&T and Verizon stick on all their phones to try and make you pay for "services" which are actually just featues of the phone that have been restricted. GPS and tethering are classic example of simple capabilities of your phone that, the carrier uses software restrictions on to make them inaccessible without paying for them as a service. You buy your phone directly from the manufacturer and you will be able to use these features for no additional cost.

The 1.99 option (which yes, we do not advertise to you all...) Is nothing more than an extended warranty. It cost 1.99 a month and extends the warranty on your phone past 1 year. It DOES NOT COVER DAMAGE.... I REPEAT.... DOES NOT COVER DAMAGE!!! Thus, it is not insurance. Insurance covers everything on your phone... including water damage. So stop knocking us, of course were not going to tell you about this option unless you ask most people are hell on their phones why would we charge you this small fee when we know your going to turn around and say something is "broke" and it should be under warranty then we have to send you a new phone. It makes no sense financially for us to do that, so we dont. Sorry about your luck.

VZW CSR

well im 14 years old with compassioning talent anyways i been with verzion for 3 years i love the company i love the texing i love every lil thing. about it. it does not make anysence for people to not have the abilty to clame false state about verzion its one of the best thing i could have the internet is adomatical FREE i love evry bit about it.. texing starting from $10-20 DOLLARS 10 DOLLARS FOR 250 TX.MSG. 20 FOR UNLIMTED I EFFING LOVE VERZION.. ITSA GOOD PRICE THATI COULD ADVENTULAY BEAT.. BUT THE CALLING PLAINS ARE HIGH BUT ALSO HAVE..PRE-PAID CALLING 99 CENT FOR DAYS ON USE 1.99 ONLY DAY YOU USE 3.99 DAYS YOU USE. THESE PLAINSARESO ADVENTURGHITLEY.. WITCH I MEAN UNBELEAVBLE.. TO BEAT. VERZION HAS NOTHING TO LOOSE AS MUCH AS I WANTA TOUCH SCREEN PHONE FROM VZ.MY MOM WONT BUY IT FOR ME.. IM 14 WANNA LIVE LIFE AND TEXX AND CALL I REALLY WISH I I HAD THAT...BUT VERZION IS A COMPLTLEY SINQWENCE.COMPANY THATI LOVE.. ANY QUESTIONS PLEASE CONTACK ME @-EMAIL- LILCOLEBABYCOLE@YAHOO.COM ARE FOR MORE PLEASE TEXX ARE CALL DONT HESITATE TO BORTHER ME AT 409-332-5531 THANK YOU!!

Since you were told, you would have service and good reception in an area that you obviously don't the contract is legally null and void. You can get out of a contract if they don't provide the reception they promise in the contract. You can try calling customer service and escalating the call, but you will probably need to write a formal complaint for breach of contract on their end and send it to their customer service or corporate headquarters. Tell them they have 30 days to rectify situation before legal action is taken. You don't need to get a lawyer either. You can get a basic breach of contract suit off the internet and fill it out yourself, then file it for like a $10 fee. In situations like these it is too costly for them to have their legal dept. contest your suit and they will gladly drop your service, and write off any unpaid charges or what not. Even if they do contest it, you have a valid complaint and everyone hates cell phone companies so they will lose everytime.

If you purchase equip you dont like, T-mobile has a return policy. 14 calendar days from purchase - to the point of purchase. Check out their website.

Crawl back into the cave you came out of. Cell phone companies are some of the most exploitive around, and who can afford to have a lawyer evaluate a cell-phone contract for them? That would probly cost more than the phone and contract. Their contracts are crap to, it basically says pay us a shit load of money for shitty service forever, and if you need a new phone, and you will, since ours are made out low tolerance plastics, and can't with stand the forces of being placed in a pants pocket of person walking, you will need to pay an ass ton of money for new phone, and if you try to use one without our name imprinted on to cheap plastic we will find a way to penalize you with activation fees, or some other horse shit. And then for no reason at all one day your phone will download or buy some new service that you didn't want, and the next day your phone is going to go into roaming mode 200 yards away from a cell phone tower, and your gona be charged $2.00 a minute plus a $50 roaming fee and if you dont like it we will fuck up your credit and fuck u over. So fuck you wine woman. With no friends, sitting around getting no calls and getting jealous of 12 year olds with better phones and better social lives.

When my simple basic Motorola w/Verizon had a problem, of which Verizon said I needed a new phone due to port problem - I did - if I just hadn't got out of hospital I normally would have checked more - however - did get another phone - too fancy for me - if I am preparing a text note - anything I receive will automatically send my unfinished text out - - I get more question marks back - worse thing is that I checked my car charger with old phone and it works fine - so now I have two cell phones at home - all I want is a good flip top - camera - pliable keys - (the space bar on my new phone doesn't like to budge) not quite sure what to do - or just accept the fact -

Your info. was helpful...You are right, cell phones are not necessary and we have become enslaved and way too dependent on them. However, the convenience of them do make conducting business a lot easier. With the capability to make more timely responses and contact people instantaneously, theoretically could save you money, if you subscribe to the old adage that "time is money". Now I don't have any statistical analysis to back that up, but think it is a logical argument.

Quite honestly, I know I have erred on the side of convenience and taking the path of least resistance and just signed the contract and got my cool phone and went on my way. Due diligence and consumer vigilance is certainly in order when it comes to being fiscally responsible for the choices you make with regard to your personal finances. Most of us are way too lazy, I know I am a lot of times, to educate ourselves or to think that much about it until we have already committed to an agreement an then have to deal with the long-term consequences of our impulsiveness.

Your are right it is not for us to gripe and complain about something we have done willingly without duress from anyone. Few people want to take personal responsibility for their poor choices and want to blame everyone else for their poor decision-making. But I must say, although you information is useful, you do come off as being a bit sanctimonious, hostile, and/or contentious. So if you were having a bad day when your originally posted this, then I hope things have improved for you since then. So that I don't come off sounding equally as sanctimonious or self-righteous, I'll admit to admit to my own faults, foibles, and contrarily argumentative moods as well.

Before someone chooses run off at the mouth about how a person who comments on blogs and posts and gives lengthy explanations about topics that have no monumental, life-altering, or long-lasting relevance, or how that person is a loser, has no social skills, or is worthy of ridicule and needs some kind of crude adjective to describe them....well, it's a free country and if I want to take a few minutes out of my day as a hobby, a distraction, or for any other reason I want to, then I can do that. So, whatever you think or have to say is of no real consequence to me and I mean that with as little ill intent and contempt for you as possible. So, without any intent of condescension...have a nice day and don't antagonize anyone...assuming that you know what that means. :0)

Depends who you talk to - I even saw in my contract I wasn't due for a new phone til October - then when Verizon said my port was bad - and needed a new phone - the contract time was shortened unless their policy is different for different situations - tried my car charger and it works fine - so be careful

I loved my little Motorola flip phone with Verizon - shortly after the two years were up - I was told by Verizon tech. rep that the reason it was not charging was because of the port - and I needed a new phone - unfortunately I did buy a new phone - too clumsy - receives messages knocking out the one I am preparing to send - do not like - but I found that when I plugged my favorite phone into the car charger it is as happy as a lamb - I have another week before the 30 days is up - Only thing I want is a flip cover - (anything other is a pain) - pretty easy keys - camera - nothing else - - found in the new one the space key on the QWERTY doesn't like to work - any ideas folks???

Remember those words "man up and pay" when your 10 year old son is selling and texting pictures of his 9 year old sisters titties that he took with his new phone you paid full price for, like a douchebag, they saw coming, reamed your ass out and you said thank you and brag about it. Lol.....ok.

I cant believe you bought phones for under 10 year olds, your sooooo retarded. You paid full price and didn't whine cause you got suckered and there's nothing you can do about it. You tell us to man up cause you couldn't, You came on here just to brag that you have money, no other reason. Your real classy

You are an idiot. Not because you self-satisfyingly pronounce your paying premium retail price and upgrading your 5 phones every year and your 2 kids under 10 have droids, (although that makes you a huge idiot) , but because this forum is for people trying to save money and brainstorm ideas. You aren't helping by coming in and spewing your filth from your idiot mind. Go to the forum of: I'm an idiot and I have enough money to pay whatever I'm told to without trying to get it for less. I'm sure you'll find people there you can relate to. No one asked for your idiot opinion.

wow so you spent 500$ x2 so 1000$ on cell phones (probably their first phones too) on kids that are under 10 years of age?

damn i wish i had it like that. you want to adopt me?

Do you kids have better grammar than you?

not everyone is made of money and sometimes you get an aawesome cell phone that turns to crap in a few months and then you are stuck with that phone for 2 YEARS. The only way i am going to "grow a pair" is if i MAN UP and tell VERIZON to go screw themselves for being the most expensive cell phone service with the WORST costumer service and not having a great phone and service for the price i pay. So go ahead pay for your phones, im sure when your kid dumps his cell in the toilet and verizons says hell no, water damage!! you'll be singing a different tune.

You might not have said what others wanted to hear, which is to trash the "evil" cell phone companies (cue to thunder). However, what you said is true - even though it's a little idealistic. We did to some great extent sign a contract with no external duress of any kind, chose the phone we wanted, knowing it would require an expensive data plan, and knowing that if we change our minds later, the termination fees are quite expensive. All the information we needed to make a wise decision was/is available to us, but we act impulsively and just sign that contract so that we can own that fancy new phone. I did that, I no regret having my contract, and will pay what I'm required to pay to discontinue it. I don't feel it's fair that I leave the contract without reimbursing them. For a year, they provided me with a phone, service, and time from their customer service department to answer any and all of my questions. I simply cannot afford it anymore, and will be seeking prepaid phones.

You know I did my homework. I found someone with an iphone and checked out the areas I spend most of my time. Four to five bars most everywhere I spent most of my time. What I didn't find out until after I had the service was that on average 30% of my calls either fail or I end up dropping them. I knew it was an issue but I thought it was an exaggerated complaint from a small minority. I had service with Verizon for eight years. I had maybe ten dropped calls the entire time. This is very frustrating and frankly unacceptable. If the service doesn't work as advertised, I shoulodn't have to pay a fee to leave the contract.

Now go out and treat yourself to an expensive dictionary...

Correct me if I'm wrong, but YOU wiped the operating system by - direct quote - "messing with the phone on your computer" - and this is somehow the store manager's fault? It is not Verizon's fault that you wiped your operating system.

I just noticed your comment on T-mobile contract issues. I am not sure if you may or may not have had the same problems we did with T-Mobile. we noticed that some time in December of 2009 and February 2010 only 6 out of 10 calls actually made it to our phones. We had a total of 2 phones, normally this would not be an issue but these were our small buisiness phones. Normally a call could lead from anywhere like $100-15,000. a call. this was unacceptable!!! My husband went in to talk to a representative and let them know about the problem and of course they said that is was our phone and needed to replace it. We had already replaced athe other phone in December of 2009. He refused and asked the manager to open one of their new phones and if it worked right there in the store he would by it. The manager refused so my husband said to him then just use one of your display phones and he finally agreed. so they flashed his number to the display phone and right there in front of everyone only three of the five times that the manger himself called his number did it go through. At the exact point in time he had no other choice but to terminate his service with T-moblile and wallk across the shopping center over to Verizion. We havent had any phone issues with Verizion. Has anyone else had this issue??? We are currently disputing the termination charge T-moblie is trying to charge us now.

My husband and I have called twice so far at the prompt of his co-worker.
He was out on hold for over 40 min. then when the supervisor finally found time to address him .. he was told that the Federal universal service charge was not a "good reason" and he would need to put his dispute in writing.
I called again yesterday and spoke to the csm who was incredibly rude told me the fees were not a "good reason" to cancel with no ETF. I stated per their contract and read the material adverse effect section to her and requested a supervisor. The supervisor was very helpful but still stuck to Verizon policy they will not waive the EFT. I noted with her all the occasions I had been charged for my daughter accidentally hitting her internet button, she told me I could block that but not the 411 charge for free. If I want to block the accidental dialing of 411 I will need to pay 4.99 a month. I have 3 children this could happen frequently. So I am currently on the wait list to be contacted by a MANAGER which I was told will take 24-48 hours... we are in the 25th hour ..... will keep you posted . Co-worker was able to get out of contract no fee with 3 phone calls. due to Fed Univ Serv charge which went up 13% and 411 charge went up .50.

t-Mobile has no problem giving unlock codes to existing customers. Unfortunately if you fall into the non-customer category you can still pay 10 to 30.00 bucks for an unlock code on line. Google it. ;) i have been with T-mobile for about 12 years and just got a new bb 9700. I am plesaed with the service but my coverage is really bad at my house (43206). I have 5 phones on one contract 3 of which are used and 2 that are not. If anyone wants to go to T-mobile, feel free to ping me at tscottk@gmail.com and I'll give you two lines from my contract and the numbers. Both lines have <= 1 year left. I believe that one is actually up in November and the other is done in July.

Apologies - my quoted source was http://forum.ecoustics.com/bbs/messages/15118/178479.html The forum in general (http://forum.ecoustics.com) has a ton of subcategories for techophiles in search of info/help.

Don't chuck your phone just yet! I recently read a thread on just this topic in a real brainiacs' forum...the solution was given for a different model. Type "unlock code for GSM moto razer ___" using your model # in Google or Bing and look for on-line tech forums...these are the places where the real hard-core knowledge and helpful folks are. Got following from forum.ecousics.com, I cannot vouch for them, but give 'em a shot if you want. Most users warned you CANNOT unlock a Razer for free, unlike other phones, so I expect some or all of these incl. a fee. Good luck!
http://www.motounlocknow.com/motorolav3.htm
or
http://www.thetravelinsider.info/roadwarriorcontent/motorolaunlocking.htm
Cell-unlock.com
www.unlockmode.com
http://www.unlocking4u.com/
http://blog.dotkam.com/2007/04/01/100-tested-unlock-motorola-v3-razr/ (need your USB cable for this one)
from at&t cingular: http://www.gsmunlocklabs.com/cingular-motorola-razr-imei-code-p-174.html
from rogers fido: http://www.gsmunlocklabs.com/rogers-motorola-razr-imei-code-p-139.html
from t-mobile: http://www.gsmunlocklabs.com/tmobile-motorola-razr-imei-code-p-213.html

What crackhead gave u this info? it doesnt make sense at all are you sure you spoke to someone at the company or one of your retarded friends????

ya i am also a verizon customer... they have lied to me and my family numerous times... and i had the same problems where i talked to different people who tell me different things. fuck that!

File a written complaint with the Consumer Affairs Department in your state and file a simultaneous written complaint with the FCC. That should resolve your problem. If it doesn't, go to your local television station (for your area) and speak with an investigative reporter, explain the problem and let them contact Verizon on your behalf. Give them written permission to talk with Verizon on your behalf so Verizon won't use the confidentiality clause to not speak with the television reporter. Contact from these three sources should resolve the situation. The television reporter can do an on-air story about the problem and others who have experienced the same
problem(s) can call in and report problems and concerns they have had with Verizon. Verizon doesn not want bad new coverage of their products or services. My guess is you have encountered Alltell customer service reps who transferred over to Verizon. Verizon is the best service we have had in the past 15 years & we switched over three years ago. Service reps in Columbus, Ga. are very good for the most part, though some try to bs their way through the service process.

When you have a contract for three lines you sign a contract for all numbers not just one account. You signed under the notion that all phones were free. If people were lying to you they could have been some dicks and sold you the phone at full retail pricing. People like you make it hard to work for these companies because you hear what you want to hear. If you would close your mouth and listen to the first representative you should not had to call back three more times. If the story was consistent with one another did you really think it would change. Im so tired of you poor little people complaining about things that you signed for. Read before you put your name a slip a paper and walk out a store with something you wont use for two years.

I would like to invite you to look at a new wireless company that we are growing across the USA.
we allow others to get paid whenever someone else pays their monthly cellular bill, think about that for a moment, how many people
do you know that pay one every month? Someone is getting paid residual income, would you like that to be you?

At the present time we can offer service on the CDMA Network (Verizon) and in the next week or two we will be able to offer service on the PCS Network (Sprint)
In the coming months we will be adding the same networks that AT&T and T-Mobile use, we are going to be a one stop shop for all of your wireless needs.

When we launch the PCS Service we are going to offer the same plan that Sprint Offers, Unlimited Talk, Text and Data, Sprint’s price is $99.99, ours will be $69.99 and with either
one you can add Blackberry Service for $20.00

There are many differences that we offer as well, nights and weekends that start at 7PM not 9PM, Excellent service WITHOUT CONTRACTS, CREDIT CHECKS or DEPOSITS, we have the ability to say YES to Every Customer.

Please take a few moments to look at the links below, let me know where you want to go from here, or if you know someone that may be interested in either saving money on their
cellular bill or making residual income in this business.

Thank you for your time,

Roger Herrick See Links Below
http://www.youtube.com/watch?v=39wjbrvwbrk
http://www.ezdotcomwireless.com/opportunity.html
http://www.youtube.com/watch?v=nufSgAXpytA
www.rogerherrick.com

yes

spammer

I would like to invite you to look at a new wireless company that we are growing across the USA.
we allow others to get paid whenever someone else pays their monthly cellular bill, think about that for a moment, how many people
do you know that pay one every month? Someone is getting paid residual income, would you like that to be you?

At the present time we can offer service on the CDMA Network (Verizon) and in the next week or two we will be able to offer service on the PCS Network (Sprint)
In the coming months we will be adding the same networks that AT&T and T-Mobile use, we are going to be a one stop shop for all of your wireless needs.

When we launch the PCS Service we are going to offer the same plan that Sprint Offers, Unlimited Talk, Text and Data, Sprint’s price is $99.99, ours will be $69.99 and with either
one you can add Blackberry Service for $20.00

There are many differences that we offer as well, nights and weekends that start at 7PM not 9PM, Excellent service WITHOUT CONTRACTS, CREDIT CHECKS or DEPOSITS, we have the ability to say YES to Every Customer.

Please take a few moments to look at the links below, let me know where you want to go from here, or if you know someone that may be interested in either saving money on their
cellular bill or making residual income in this business.

Thank you for your time,

Roger Herrick See Links Below
http://www.youtube.com/watch?v=39wjbrvwbrk
http://www.ezdotcomwireless.com/opportunity.html
http://www.youtube.com/watch?v=nufSgAXpytA
www.rogerherrick.com

Honestly just from how you phrased things kinda turns me off to your situation. "Purchase contract"? They begin by over-charging for a particular phone, they then say they can give you a "discount" if you commit to a 1 or 2 year contract, the more you commit, the more you "save". That's it, you aren't purchasing anything but a phone.

That said, the Storm sucks the donkey to put it as blatant as possible, and you won't ever get a working model.

Would you expect to get a brand new car months in after you realize it's junk? Yeah a certain "lemon law" applies within a period of time..but after so long, it's buyer beware. Anything with a contract requires research, and much of it. People do it on expensive cars, but people throw phones around like nobodies business! Hell some don't even understand what they are doing when they sign up for DirecTV!

Now that I've got all hot and bothered, I'm going to rant on how I hate people who get mad because their phone breaks 13 months in, and aren't eligible for an upgrade. "I WANT A FREE PHONE BLAH BLAH BLAH, THIS ONE WAS FREE BLAH BLAH BLAH!"

Ummm, do you understand anything you sign? Here's a napkin sign it, it'll give me all your ill-gotten inheritance.

"WHY DO I HAVE TO PAY 250 DOLLARS FOR THIS JUNK FLIP PHONE, IT SHOULD BE FREE BLAH BLAH BLAH"

Do you understand phones cost money, and you are getting them for free when you commit to a contract and fulfill it? Finish your obligations first dickhead, and will talk about more. Has a bank ever given someone another home loan when they still haven't finished paying their current home off!? Be grateful you got one for free, and now buy a new one, and take care of the damn thing!

It's annoying yes, but you wouldn't be able to get out of a contract unless you do it the old nitty gritty way. Complain, complain, complain...But in a very RESPECTFUL way.

Use premeditated words describing your frustration, and UNDERSTAND that the people on the other end do ACTUALLY want to HELP you. Many times people get upset thinking that all they want to do is get rid of you...Not the case, they have to follow a certain protocol, but if you talk to the right person, they will make sure you get taken care of 100%.

As far as the harassing calls...you are unfortunately the victim of receiving a number that was owned by someone who owed a lot of money, or didn't know what private anything meant...

The best thing to do is RESPECTFULLY call T-Mobile and tell them that they gave you a number that has a history with telemarketers. Tell them to mark it, and give you another number. See if the customer care agent can possibly check the number date, and where it was obtained. They should be able to tell you when it was released to the public if it was originally theirs.

I had the same problem. I called and called and called. I was escalated to Nelda Washington at ATT and after months of calling daily, they cancelled my service with no fee. Call her. 336-543-4072

I have a Xenon , and its been mesdsed up twice! At&t wont even let me get a different phone , let alone move to a different servicce without paying $160.00. Please help me!

A few years back two of my lines (kids) lived in an area with somewhat shady reception. I talked to AT&T and asked to speak to a manager. I think they might have sent me over to retention, but either way they did let us out of the contract without ETF. This was around they time when they merged with Cingular. At the time the only option they had for me was to migrate to Cingular which had different equipment. I wasn't willing to migrate and spend money on new equipment which might have been the reason we got out free and clear. Right now I am in a similar situation with Sprint and they claim that since I have good reception at the address the contract is under I can't drop any line, even if it resides in a non-service area. major BS by Sprint !!

Anyways, be persistent and don't give up!

I am a Alltel customer. I thought I was the only one that realized about all the dropped calls that occur since Verizon has taken over. I think Verizon taking over Alltel has been a big mistake. I have never had so much trouble with my phone service since this translation. I think it's only going to get worse. I have 3 lines with Alltel and I want to cancel my contract but i have another year left in my contract. I'm trying to make it through but I just don't know sometimes. It seems like I get mad about my service every week.

They are not going to credit you for dropped calls when they are off peak or mobile to mobile. They will not credit for dropped calls if you dont go over your minutes.

It actually is and in the contract it states: "UNLESS OTHERWISE PROHIBITED BY LAW, WE CAN ALSO CHANGE PRICES AND ANY OTHER CONDITIONS IN THIS AGREEMENT AT ANY TIME BY SENDING YOU WRITTEN NOTICE PRIOR TO THE BILLING PERIOD IN WHICH THE CHANGES WOULD GO INTO EFFECT. IF YOU CHOOSE TO USE YOUR SERVICE AFTER THAT POINT, YOU'RE ACCEPTING THE CHANGES. IF THE CHANGES HAVE A MATERIAL ADVERSE EFFECT ON YOU, HOWEVER, YOU CAN END THE AFFECTED SERVICE, WITHOUT ANY EARLY TERMINATION FEE, JUST BY CALLING US WITHIN 60 DAYS AFTER WE SEND NOTICE OF THE CHANGE." I'm assuming that this is a change in contract that you never even got a 30 day notice of, so I would call them back and demand to speak to a supervisor and say it was a breach in contract.

At&t has 30 days cancellation policy purchase/get phone and cancel it after two weeks.Return phone when canceling.If u get the phone tho with the discount price for new contract and then cancel,you dont have to return the phone:):):).Atleast i didnt:):):)

Most wireless contracts have a 30 day cancellation clause. Get the phone and contract, use it for 2 weeks, then return it. You don't even have to give them a reason. Sprint has that for sure, I believe all the other carriers have that too.

It's not that the contract is lost ... The sorry ass representative you spoken with did not do their job to send it out to you.. if you signed a contract there are ways of getting it. and if you have someone authorized on your account.. they may have signed the contract...so be careful about your words

I would like to invite you to look at a new wireless company that we are growing across the USA.
we allow others to get paid whenever someone else pays their monthly cellular bill, think about that for a moment, how many people
do you know that pay one every month? Someone is getting paid residual income, would you like that to be you?

At the present time we can offer service on the CDMA Network (Verizon) and in the next week or two we will be able to offer service on the PCS Network (Sprint)
In the coming months we will be adding the same networks that AT&T and T-Mobile use, we are going to be a one stop shop for all of your wireless needs.

When we launch the PCS Service we are going to offer the same plan that Sprint Offers, Unlimited Talk, Text and Data, Sprint’s price is $99.99, ours will be $69.99 and with either
one you can add Blackberry Service for $20.00

There are many differences that we offer as well, nights and weekends that start at 7PM not 9PM, Excellent service WITHOUT CONTRACTS, CREDIT CHECKS or DEPOSITS, we have the ability to say YES to Every Customer.

Please take a few moments to look at the links below, let me know where you want to go from here, or if you know someone that may be interested in either saving money on their
cellular bill or making residual income in this business.

Thank you for your time,

Roger Herrick See Links Below
http://www.youtube.com/watch?v=39wjbrvwbrk
http://www.ezdotcomwireless.com/opportunity.html
http://www.youtube.com/watch?v=nufSgAXpytA
www.rogerherrick.com

If you purchase the phone yourself for the full price you will not have to sign a contract. In a store whether its a Verizon Corporate store or an Authorized dealer the phone is going to be expensive (Probably over $250 for something semi decent but basic/ Around $400 if you are looking at a smartphone like a Blackberry). If you dont want to spend the money on a new phone you can always shop online or sometimes in places like a Verizon phone service center for a refurbished or used phone. They will be much less expensive but they are used/refurbished and normally always older models. If you choose to buy a used/refurbished phone from a place like ebay I would not buy the phone without first getting the ESN/MEID from the seller first. When you have the number (located on the box and under the battery of the phone) call Verizon and make sure you can activate it with your plan and will not require a plan change or any special features like a data pack. Also make sure the ESN has not been reported stolen or already active on another number (if the phone is stolen or anything like that you will not be able to activate it and will be out the money). Still even with getting a used/refurbished phone you are probably going to spend at least $80. Personally I would just buy a new battery for the phone from online (Like Amazon.com) where you can buy a battery for often less than $5 and see if that will help your phone last till you are due for a upgrade on your phone (where you resign your contract and get the phone for the rebated prices)

since the merge have had nothing but problem and want to get
out of Contract that had with Alltel with out early determation fees
so can go to Sprint I didn't want Verizon if I did then would have got contract
with them not Alltel Verizon has been nothing but a headache

I am also(been busy) just getting the anger going about this merger. IF I wanted to go with Verizon, I would have. Fact is since Verizon got into my life in Florida back in 2000, I have not been happy. I have minimized their involvement in my life to a dry-loop DSL line; and for that I had to call India (their customer outsource) several times until I could understand the rep. BUT MY REAL ANGER HERE is that they say I cannot terminate my contract that was w/Altel. I know out there somewhere is the legal answer. I do not like Verizon at all. My basic premise is simple. Altel functioned the way I really found effective. Verizon by contrast, is miserable. Verizon's contract info & monumental details about contract regulations is all something I did not subscribe to at all. It's completely not to my liking. I do not see why I am subject to an early termination fee-justified, & forced to accept them against my will. I simply hate their service. A contract is an contract, & I do not recall signing up w/Altel w/an inclusion that should they be bought out I am bound by to the new owners contract & service changes. Their 411 stinks, I am sick of their threatening posture in advance if you're late, etc. & I want out!

You have 30 days to cancel your contract with sprint, if it is a new contract.

I work for sprint so i know how this works. call in to customer services first and ask to speak to a supervisor. tell them you would like to escalate this issue and be polite. If you are rude to us we really don't try as hard to help you out to be completely truthful. and talk to account services department also if necessary. Tell them that you did not agree to these terms and that contract was entered into is fraud. When the word fraud comes out of your mouth they will jump as high as you want them to. Keep in mind to stay calm and patient with us though. or you can go in options-mobile network- and set your mode to roam only, we will send you a complimentary cancellation free of charge in 3 months. Sorry that the agent you used did that to you. I just work there to make money.

go to a sprint store to deal with a rep in person, if things dont go your way ( be sure they are busy with lots of customers) make a scene and see how fast they fold.

( my son got his contract changed just by confronting the manager in the parking lot and asking to have the little Pu22y rethink his decision.)

face to face is always better than someone hiding behind a phone call

but once you cancel your service you can not get your number back cause goes back into the system for a year just want to get my two cents in thaks

Yes, you will have to pay ETFs on all lines associated with this contract if you cancel service without good cause.

Hi -

What "materially adverse change" did you mention to Sprint? Did you actually have an issue? I have had nothing but trouble since I started the service. I signed up for the a family plan with everything and nothing works so I am in the process of "trying" to cancel, thx.

that one is easy. If your phone is still able to make calls  contact your carrier and ask for insurance on the phone. it should cost something like 4.99 a month or so. ( make sure they cover lost phones.., and also ask how long till the policy is in effect). when the policy is in effect for about a week loose your phone. You'll pay $35 deductible and get a refurbished phone to replace yours.

It worked for me with Nextel at the time.

Good luck 

I would like to invite you to look at a new wireless company that we are growing across the USA.
we allow others to get paid whenever someone else pays their monthly cellular bill, think about that for a moment, how many people
do you know that pay one every month? Someone is getting paid residual income, would you like that to be you?

At the present time we can offer service on the CDMA Network (Verizon) and in the next week or two we will be able to offer service on the PCS Network (Sprint)
In the coming months we will be adding the same networks that AT&T and T-Mobile use, we are going to be a one stop shop for all of your wireless needs.

When we launch the PCS Service we are going to offer the same plan that Sprint Offers, Unlimited Talk, Text and Data, Sprint’s price is $99.99, ours will be $69.99 and with either
one you can add Blackberry Service for $20.00

There are many differences that we offer as well, nights and weekends that start at 7PM not 9PM, Excellent service WITHOUT CONTRACTS, CREDIT CHECKS or DEPOSITS, we have the ability to say YES to Every Customer.

Please take a few moments to look at the links below, let me know where you want to go from here, or if you know someone that may be interested in either saving money on their
cellular bill or making residual income in this business.

Thank you for your time,

Roger Herrick See Links Below
http://www.youtube.com/watch?v=39wjbrvwbrk
http://www.ezdotcomwireless.com/opportunity.html
http://www.youtube.com/watch?v=nufSgAXpytA
www.rogerherrick.com

you could switch to verizon w/o ETF, and then cancel within their 30 day trial period and off to another carrier of your choice you go w/o breaking any contracts. has anyone done this? if so, please post.

I really don't know the legalities and how to get around all this; I do think it's terrible the way these companies operate in the U.S. for what you get. I certainly hope you can find a solution that works for you and hopefully someone else will have the knowledge you need. Good luck.

I HAVE A SETTLEMENT COMPANY THAT I USE FOR MY CREDITORS IN GETTING THEM TO REDUCE THE DEBT THAT I ACTUALLY OWE THEM. THE METHOD THAT I USED IN GETTING OUT OF THE CONTRACTS I HAD WITH AT&T AND VERIZON WAS I WAITED UNTIL THE BILL GOT HIGH ENOUGH TO THE POINT THE SETTLEMENT COMPANY WOULD TAKE THEM ON AND SENT IT TO THEM AND THE CELL PHONE COMPANIES ENDED UP SETTLING FOR FAR LESS AND IN THE END I DID NOT PAY THEIR EARLY TERMINATION FEES ON EITHER ONE. IT DID NOT HELP MY CREDIT BUT GOT ME OUT OF THOSE COMPANIES CONTRACTS ALTOGETHER. EVERYONE HAS THEIR OWN METHODS ON HOW TO GET OUT OF CONTRACTS BUT FOR ME THIS WAS A METHOD THAT WORKED. CELL PHONE COMPANIES DO NOT LIKE TO ADVERTISE THAT THEY ACCEPT THESE METHODS BECAUSE THEY LOSE MONEY BUT EITHER WAY IT HELPED ME OUT. FILING COMPLAINTS WITH THE BETTER BUSINESS BUREAU ON THESE COMPANIES DOES NOT HELP EITHER BECAUSE THEY ALWAYS TAKE THE SIDE OF THE CELL PHONE COMPANIES AND NOT FOR THE CONSUMER PAYING FOR THE VERY SERVICE IN QUESTION.

I have read on some sites that they willlet you switch without paying the fee.

To my knowledge, Alltel has never given customers of bought out companies the option to cancel. Think about it; if Alltel let the newly purchased customers walk without any penalty, what was the point of purchasing said company? THink about your question from a business perspective. And, no, Verizon will not be letting customers out of their contracts just like that because they do not like the name change.

As far as your issue goes, it sounds like somebody's purchase requests are getting crossed with yours. First off, you need to call and request that both your phone number and MIN are changed. The MIN is the background number that the system follows. If somebody's number has somehow been filed with your MIN, then you will get their purchases. I see that you have already had your number changed, but you need to call back in to see if your MIN was changed as well. Cloning of phones on Alltel's technology is very, very rare, unlike GSM that T-mobile and at&t use, and these things usually boil down to a system error. Also, the customer service rep should be able to see when downloads were requested. They can't tell you the time, but the date.

You probably can, but it will be a lot of work and time consuming. Someone laid out all the steps to follow and I would suggest trying that if you have the patience. We are out of the country and I've had my fathers phone turned off, so we aren't able to do that, but I would do it if I was in the U.S.

Hopefully you have a copy of your contract ; if so, then you can prove they are charging for things they shouldn't be and I would think they would have to correct it and credit you back for overcharges. You could also turn them into the FCC and the Better Business Bureau if they are charging you wrongly.

If you don't have a copy of your contract, I would think you could access it in some form on their website, at least I used to be able to do that with Nextel/Sprint or you should be able to request a copy of what you signed from them.

I would like to invite you to look at a new wireless company that we are growing across the USA.
we allow others to get paid whenever someone else pays their monthly cellular bill, think about that for a moment, how many people
do you know that pay one every month? Someone is getting paid residual income, would you like that to be you?

At the present time we can offer service on the CDMA Network (Verizon) and in the next week or two we will be able to offer service on the PCS Network (Sprint)
In the coming months we will be adding the same networks that AT&T and T-Mobile use, we are going to be a one stop shop for all of your wireless needs.

When we launch the PCS Service we are going to offer the same plan that Sprint Offers, Unlimited Talk, Text and Data, Sprint’s price is $99.99, ours will be $69.99 and with either
one you can add Blackberry Service for $20.00

There are many differences that we offer as well, nights and weekends that start at 7PM not 9PM, Excellent service WITHOUT CONTRACTS, CREDIT CHECKS or DEPOSITS, we have the ability to say YES to Every Customer.

Please take a few moments to look at the links below, let me know where you want to go from here, or if you know someone that may be interested in either saving money on their
cellular bill or making residual income in this business.

Thank you for your time,

Roger Herrick See Links Below
http://www.youtube.com/watch?v=39wjbrvwbrk
http://www.ezdotcomwireless.com/opportunity.html
http://www.youtube.com/watch?v=nufSgAXpytA
www.rogerherrick.com

The cell phone contracts may well be legal, but need to be done away with in my view. We guide the writing of the laws and they need to change. Like the TV-cable companies, consumers are having to pay an enormous amount for services, and the service and customer-service is terrible. For instance, to purchase cell phones without a contract is complete robbery. I have written both Verizon and Casio and intend to write my representatives.

I agree 100%.

We just bought my father a cell phone in the Caribbean and got a prepaid phone plan; the time costs more, but no contract. Even if you do go into a contract here, the company that we dealt with charges a $100.00 deposit up front and if you remain with them for 1 year, they refund the deposit. It's a bit more reasonable than what they're doing in the U.S.

I used to get caught up with Sprint/Nextel with bad phones and when I would want to cancel, they always tried their best to get you into a new phone for free, but a new contract every time. When we left the U.S. they were pretty good about letting me out of the contract though. I was really amazed at Alltel's attitude with my father and the degree they went to to try to keep us in some kind of plan. My father really wasn't even capable of signing the last contract, but since I wasn't around, they got him.