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Patience is a virtue. Lying is not. So when Time Warner declares that customers attempting to return cable equipment at Time Warner offices in San Diego is rarely subjected to having to wait to return equipment one is forced to wonder is Time Warner just flat out lying or has it's sense of realiity been altered by watching too many episodes of the Twilight Zone.
Starting January 1, 2010, Cox customers will see a slight increase in their monthly bill. Cox is both charging a new fee, the Regulatory Cost Recovery fee, and raising an existing fee, the Universal Service Fund fee
Sprint is charging a new monthly fee called the $4.99 Account Spending Limit charge.
With the average family paying upwards of $70 per month for cable alone and throw on another $40-50 per month for broadband Internet, the bucks are really adding up. In many cases, families pay more for cable/Internet than they do for electricity or water each month. Fortunately, cable customers are not powerless to fight back. Here are some proven and probably surprising tips about how to get your monthly cable bill lower.
AT&T requires you to have at least a $30 per month data plan when you sign up for their services with a smartphone regardless of whether or not you bought the smartphone from them or intend to use their data network.
UCAN has received many complaints echoing the same unfair sales practices alleged in a recent lawsuit filed against DirecTV by the Washington State Attorney General. If you're a victim of DirecTV, please file an online complaint with UCAN's Fraud Squad.
Early Termination Fees continue to be an issue of contention between consumers, the wireless industry, and regulators. This time it’s Verizon Wireless who has caused a stir by creating a $350 Early Termination Fee for “advanced devices.”
A review of Verizon Wireless' new Motorola DROID Smartphone using the Android mobile operating system and why I'm taking mine back.
Despite continuous improvements to the technology, wireless companies have not found a way to stop unsolicited or SPAM Text Messages. There are a few solutions out there that each of the companies allow. Here are the steps you can take with the 4 largest wireless companies to help stop unsolicited text messages.
In which a simple 2 paragraph blurb about data recovery in the works for Sidekick users becomes a Tolstoy epic on data resilience and redundancy. Good reading for that upcoming 18 hour flight to Tasmania.
Utility Consumers' Action Network
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UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.
See our Terms of Use, Privacy, and Copyright complaint policies as well as our Content Reuse Policy, Some Rights Reserved.
You can earn Watchdog Bones by commenting on content and speaking out in the forums. See the Watchdog Bones Leaderboard here!
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UCAN's affiliate New Media Rights is hosting a discussion forum on the future of media and journalism in San Diego. Join in on the discussion now!
How to protect your own blog or website from liability for user generated content
Is Youtube putting advertisements on user videos without permission?
Essential free and open software toolkit for consumers
How to find free music, images, and video you can use or remix in your own creative works
How to Listen to Music on the Internet for Free...Legally
How to make a Podcast... for free
Visit NewMediaRights.org
Don't let your cell phone hold you prisoner! Learn How to Hack Your Cell Phone Using BitPim and then Make Your Own Ringtones for Free at our newest affiliate:
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Get personal assistance with your consumer complaint about a company by using our Online Complaint Forms. Or, call the Fraud Squad Hotline at (619) 696-6966!
Want to bring the hammer down on annoying telemarketers? Stop Telemarketers Now and get your number off telemarketing lists. And for the telemarketers that just won't take no for an answer; we'll show you how to take them to court and hurt em where it counts...in the pocketbook.
Don't buy a cell phone without our Mobile Phone Plan Checker!
Register to get it FREE right now!
What are you packin? Is it anything like UCAN's new and improved Consumer Complaint Directory? If not, you should really pick up a copy. This thing is chock-full of hard-hitting consumer punch.
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