Dear Alltel now Big Money verizon customers I am as frustrated as you with the cs we are recieving when trying to figure out why when we cannot use our phones we are being charged overages and being charged more money than verizon customers to buy out of our contracts! Every one needs to rise up together allert your local and big city news teams of this BS we need to do what ever we can to get some one to listen to us this is a democracy for gods sake not communism we cannot be told who we have to have service through since it is our right to choose in the first place . We did not have contracts with Verizon we were forced over to them now we are being F%&^ed over and we need to rise up, put your fists in the air and Do something about it. DAMN THE MAN, SAVE THE EMPIRE!

I have been a Sprint custmor for at least 6 years and have been lured or bated to stay with them each time contract time comes. Well, I have had enough of Sprint and don't need the three phones andmore as my daughter moved out of the country. I have waited for a long time to dump them because of the sicking BS I have had to put up with. It is time to get a contractless phone from Walmart!! I am paying almost 135 mo and the contract on all three phones will not be up till May 2010... any ideas ... I have dump'em fever..

Thanks

I have been trying to talk to someone at Unicell about a $200 per line termination fee (2 lines = $400). I received multiple mailings from Unicell & AT&T stating that I had to change my plan to AT&T. I did not want to have AT&T as my carrier and went with Verizon. Now, instead of talking to me, Unicell customer service sent my account to collections. When I do speak to someone at Unicell, they tell me a Supervisor will call me back - they never do. Additionally I have requested the Unicell contract be mailed to me, and they do not mail it....Anyone have any ideas?

I'm trying to get out a t-mobile contract because I want a phone form someone else. I just got a notice that they are going to start charging for paper bills ($1.50) but i don't see anything anywhere on my bill about having the right to cancel, does anyone know if this pertaines?

I have been a customer of verizon wireless for over 8 years. I have one of the original 20 dollar a month with 150 anytime minutes plans with the 'new every two' option. I have renewed every 2 years since 2001. A couple of weeks ago I tried to upgrade to the LG Env Touch since I now have the LG Env, but was instructed on the web site that my plan does not support the phone, which is strange because earlier this year my plan did support the Env Touch. After complaining to Verizon to no avail I tried to upgrade to a different phone, about a week later, and lo and behold my plan does not include 'new every two', Verizon change the original terms of my contract. Phones that I was eligible for just a few days ago are no longer part of my plan. Verizon wireless is trying to pull the rug from under my 20 dollar plan in order to get me to change to one of their higher plans, which start at 39.99, this is corporate greed plain and simple. It does not pay to be to a company because they are not going to be loyal to the customer. Has anyone else experience this or something similar from Verizon?

I just realized that i'm paying $24.99 for internet service, which i used to have for $19.99 when i signed up with T-mobile.... I spoke with cust. service dummies , who stated that i can't cancel my service w/o ETF , but i got $19.99 service back on.....

I have Verizon, renewed a 2-year contract in September '08, and had service at the time, but (due to the economy and so forth) I took a seasonal job (May-November) in an area that only gets service from AT&T. Makes me wonder what I'm paying for their so-called service for since I barely get any - I'm using only a very small fraction of my minutes/texts since I so rarely have reception. So I'm going to call them and ask if I can suspend the service for the length of the fire season or at least get some sort of proration on the minutes or something - has anyone ever tried this? Any luck? I'm not holding my breath since I've already experienced them refusing to cancel for travel abroad, but I'm missing dispatches because of this nonsense and I need a phone that does get reception so I figure I may as well give it a go...

I have had verizon for about ten years.We have four phones for me my husband and two of my children. Recently we decided to get some new phones. We tried the buy one get one free blackberry storms and hated them. We returned them within the thirty day time period and got different phones. We got our bill and paid it, now three months later we got another bill! We called and found out that they supposivly charged someone else for our new phones and that first bill was for the blackberries.I have added the two bills up minus are regular charges and it comes out to an excess of seven hundred dollars. We keep asking for a manager, they do not comply. The keep telling me that this is correct and the mistake was that they didnt charge us for all of it the first time. I am a vip customer which means 50 dollars additional off per phone, the two phones were 200 a piece. I kept asking the salesperson at the time of purchase what the exact amount was to be charged on my bill and the first bill that I received was that, so the second bill as you can imagine , sent me through the roof! My original bill was almost 400 minus my regular charges. I keep telling them that they havent deducted the charges for the blackberries but they can't seem to understand! I am now told that this bill (two bills) is for the two phones, the mail in rebate, restocking fees, activation fees, etc. This still seems like a ridiculous amount of money to me and if I want to cancel my contract it will be 175 per phone (that hurts). I want out of this contract from these rude money hungry people! My husband was seriously injured at work and disability doesn't pay much, I just cant afford this!

Hey everyone i just canceled my t-mobile service contract with no ETF, I got a letter in the mail stating there overage minute rate was going up to 45 cents. In order to cancel with no ETF your contract must have been activated (or renewed) service prior to June 28, 2008 and you must have had an overage with your minutes in the past 6 months. The person I spoke with was nasty but I had all my info on hand like the month I went over and what the contract stated. It took me no more then 10 mins to cancel with no ETF.

Okay. I was a pre-existing alltel customer and loved my plan and the service i received. Since the merger with verizon wireless i've been having a number of technical issues with my phone. My texts don't go through, my calls are being dropped, and when certain people call me i can hear them but, they can't hear me! Also, verizon has stated that I should be able to log onto the my verizon account to view my account information, NOT TRUE!!!!! I had this issue before hand with alltel and even they couldn't fix the problem! It say's that my account has been due to me trying to sign in more than twice in one session. Now with verizon, when i call customer service and try and speak with them they tell me i'm not even and alltel customer, that my phone number, name or account holder does not exist. Then the rep tells me that they can't access any information on their computers! Well, if they can't access my information how can they tell me i don't exist. I called back the next day hoping for some better information and hopefully not the same sales rep i had spoken to the day before. This a**whole i spoke to was so unbelievably rude to me. He told me the same line of BS about how i'm not the account holder and my SSN # doesn't exist and they have no record of my Cell #, then says he can't access the account. So i started to question what he was telling me to which in return i was scolded like a 10 yrl od child in trouble......... I do not appreciate being lied to by a company i never wanted to be with in the first place. If i wanted to be a verizon customer i would already be one or would have been one. I didn't ask for this merger to happen and since it did i am EXTREMELY UNHAPPY with the way verizon's customer service reps talk to alltel customers! I have to say this, i called again yesterday and spoke to another girl who was actually really nice, until i told her that i understand that i am still under contract with alltel until may of 2010 but am eligible for upgrade or cancelling in 7 months. I told her that i am already ahving issues with my phone, can't stand being lied to by just about every CS rep i speak to and that no one ever asked alltel customers if we wanted to be verizon customers. She then began to patronize me and say well, your still an alltel customer, alltel still exists and nothing on your plan will change until your contract is up!!!!! BULLSHIT, my phone doesn't work properly under your 3g network, and why should i have to pay my montlky bill for services that don't work the way there supposed to! So then the rep says well, what if i just ask my supervisor if you can keep the plan you have with alltel as long as you saty as a verizon customer when your contract is up, i said NO that's not what i want!!!!! I want out of the contract and i want out now!!!!!! I ask to speak to her supervisor or a manager. She puts me on hold for about 10 minutes and says ""are systems are down and can we have your name and cell phone # and my supervisors will call you back"....... That was yesterday at 3pm and it's now 12 noon the next day and what a shock, no phone call!!!!! Someone please help me!!!!!!!

I have a contract with Solo Mobile, and i want out! They recently stated on my bill that they are changing roaming fees, would this fall under the material adverse clause?? Thanks!

i have been with t-mobile forever and really cannot complain about our plan. But I can complain about the phones we have.
Many times you can call my husbands phone and it will ring once. then I can hear him but he has no idea i am on the phone. Hanging up and trying again just results in the same. T-Mobile seems unable to figure out what is wrong. If I want a differnt phone I have to wait till we can upgrade. How i get out of the last year of our contract?

I'm a fed-up verizon wireless customer. I think they have awful practices and customer service. I believe their only concern in how much money they can get me to pay them (in ever increasing amounts). I want to cancel my plan and will do so within the week. I have 8 months left on my plan. If I drop my additional wireless phone line and then drop to the lowest cost plan they have (without any frills), it would cost me 39.99 (really about $46 or so after all the bogus fees and charges) per month. With 8 months left in my contract, that is $368.00. I'm going to pay the $175 termination fee. It will take $193 away from verizon in fees they would have otherwise received from me. But this still burns me badly. But I guarantee you one thing. I will make Verizon pay for this.

How?
I will warn everyone I know about their bogus termination fee and other ever increasing fees. I will tell everyone who can wait, to wait until their contract expires and then dump verizon for a better plan, any better plan ( no cell, another carrier, pre-paid, whatever). I rushed into this contract without common sense. I should have seen that any termination fee is not in my best interest. It was a damn painful lesson. And I learned it. It cost me money. It stinks but I can guarantee you it will not happen to me again (in any contract I sign in future).

End your contract. Dump Verizon and when ever you see the verizon logo. Trash them to who ever will listen. This is how to combat these big companies.
Hey Verizon..."Can YOU hear me now?"

I just noticed this today (04/04/2009) on my verizon bill. As of 05/03/2009, they will be changing the way video and picture messaging applies. If you are on the pay-as-you-go plan, If you send a video or picture message to multiple recipients, it will charge you once for EACH recipient. If you already have a messaging bundle, it will use up ONE of your allotted messages PER recipient. If you exceed your bundle plan or are on the pay-as-you-go plan, you will be charged $0.25 per recipient.

This might be grounds for getting out of your contract using the "materially adverse" clause. I haven't tried it yet, but I'd like to hear other people's experiences.

I have been a loyal customer with t-mobile now for five years and have been trying to get out of this contract for about a year now. Speaking of which this is a three line plan that is completely unlimited. There are not really any changes to my account other than the usage charges as well as the listing; other charges which is completely different every month and i have paper copies to prove it. Does this apply to the "materially adverse" clause or is there anything else i can do to get out? I have been noticing a decrease in my coverage and i can't even use my phone inside my own home now, I have been there for six years so i highly doubt it has anything to do with the home. Someone please offer me some assistance here because this is driving me nuts, and i've had it, I WANT SOME BUTTS!

I want out of my Alltel contract w/o ETC. Can the merger with Verizon be a Material Adverse Clause? Does anyone know of any recent changes in Alltel billing so I can get out of my plan?

It's been alleged that Sprint had extended its deadline to March 15, 2009, for its customers to object to a cost increase to its Administrative Charge, which gives the customers the right to cancel their Sprint contract prior to expiration without incurring the hefty ETFs. Does anyone know where I might be able to verify and confirm such information to be official and factual?
On March 11, 2009, I spent 2 HOURS AND 10 MINUTES on the Sprint Online Chat conferring with three different Customer Service Reps. to voice my disagreement to the rate increase, and to cancel our contract, which still has another 8 months to go, before the extended deadline. They all advised me that I was misinformed and that Sprint did not make such an extended deadline, and that customers were allowed a 30 day window to cancel without penalty. It should be pointed out that 4 months into our new contract suspicious charges started to appear on my monthly statements, where Sprint assessed long distance charges averaging $20.40 additionnally for calls made locally; as well as mobil-to-mobil charges. I wonder how many 100,000s customers get fleeced by Sprint this way?
Can anyone please provide me with the answers I am looking for?
Thanks.

i understand AT&T is buying out Centennial Wireless. Does that material adverse my contract?

I just saw Centennial wireless went from 5 to 10 dollars in late fees. Can I cancel?

Does anyone have any idea if there have been changes in Verizon Wireless' contracts in the last month or two that would allow me to get out of an ETF under the "materially adverse changes" clause?
I've heard rumors of an increased administrative charge starting Jan. 1, 2009, but I can't find anything to back up that it really exists.

I had a corporate discount on my Verizon account, however no longer work for that company so the discount no longer applies. This was an 18% discount so obviously it has material impact to me. Does anyone know if I could use this as cause to get out of my contract under the "Materially Adverse" clause?

This really does work. I talked to Sprint just today abotu the Admin. fee increase going into affect on Jan 1, 2009. Here is what I was told, "If you see a notice on your bill you will have 30 days from that bill." So, people... you need to do this NOW if you're going to do it. Also, Sprint confirmed this is grounds to cancel w/o a EFT. Hope this helps.

does the material adverse clause work for an increase in Administrative charges per line. Just notifed there will an increase effective 1-1-09. We are trying to get out of our Sprint contract. Sprint keeps telling us our monthly bill is our contract and the EFT is stated there. No where on the bill does it state anything about contracts or EFT. HELP

does the material adverse clause work for an increase in Administrative charges per line. Just notifed there will an increase effective 1-1-09. We are trying to get out of our Sprint contract. Sprint keeps telling us our monthly bill is our contract and the EFT is stated there. No where on the bill does it state anything about contracts or EFT. HELP

does the material adverse clause work for an increase in Administrative charges per line. Just notifed there will an increase effective 1-1-09. We are trying to get out of our Sprint contract. Sprint keeps telling us our monthly bill is our contract and the EFT is stated there. No where on the bill does it state anything about contracts or EFT. HELP

This site was helpful in giving me leverage to cancel my contract with T mobile. I originally signed a contract with Suncom but they merged with Tmobile about 8 months into my 24 month contract. T-mobile was not able to match the plan that Suncom offered and they screwed up my bill for the two months I remained with them. Without mentioning the "Material Adverse" clause I was able to cancel without a early termination fee.

On Sept 1st I purchased a new phone with Sprint and extended my contract for another 2 years. Less than 24 hrs after the purchase, I saw the same phone advertised by Sprint as "buy one get one free." Sprint refuses to honor their ad and give me another phone. Can I bring back the new phone and cancel the contract, or am I out of luck because it wasn't a new contract, but an extension of my previous contract? I've been a loyal, paying customer since 1995, and this is the way they treat me for 13 years of loyalty?

My phones were going out on me and I had less then 45 days on my contract left. So I called them and talked for about 90 minutes. After discussing that I needed phone service but would not buy new phones since that would lock me into another 2 year contract, I decided to say good bye to them. After changing my rate to minimum and paying them for another month of service, I told them, I was willing to pay at that time the rest of the monthly fees for my contract, (11 days) which they said I couldn't pay a partial month and they could not accept my money for the last month because the bill has not been figured out yet. But I made it clear I needed phone service and would have to goto someone else. They still put on an early termination fee of $200 each line and $36 tax even though I paid the last month of service putting me over 2 years of paid service just because I ported my numbers over a few days early. This is defiantly against what is right. What happened to loyalty of companies who you give your hard earned money to for 6 years? Now I am getting harrassed multiple times a day by them because I refuse to pay them this early cancellation fee. The idea of the early cancellation fee is to make sure the company doesn't lose money when they give you the equipment for free or at a significantly reduced cost. I paid for 2 years of service, whether I used it or not should not make a difference.

After bit of a hassle and requesting to talk to a manager I was able to walk away from a Sprnt contract and the subsequent $400.00 termination fee for two lines of service. The rationale was based on the increase of text message minutes.
I've been notified by my new carrier, US Cellular, that they intend to increase Text Message minutes, and plan to walk away from the contract for a 2nd time.

http://consumerist.com/consumer/cellphones/cancel-sprint-without-early-t...

It looks like sprint customers with roaming have an out : )

FYI: I learned of celltradeusa.com from your page and I wanted to let you know that I had success getting out of my contract early without paying the early termination fee...

Thank You :-)

verizon is changing the roaming coverage in mexico which is part of my North American callinf plan. They said that their partner in Mexico is disassembling their network and its not their fault. I want to cancel my plan without a cancellation fee and they have refused. I have called for the last 3 days in a row to no avail.

I talked to customer service every day for the past three days and every call they come up with some feeble excuse why the won't abide by their contract.
Customer service rejections.

supervisors,
Corby Ext # 4308
Leslie Est# 7188
John Ext# 2706