Of course. If you hear it on the intrawebz, it is most definitely true.

:/

Hey, actually i am in the same situation as you. I have a blackberry but am looking to get a more basic phoen as i rarely use the internet on this phone. The phoen i was initially looking at did require $9.99 data package but i called #611 and when i spoke to the customer service representative they said that with the phone i wanted, that was optional as it was a music phone. I think with some phones its optional and with some its required.

With Verizon now you have to pay the extra 10$ a month for Internet even if you don't use it. I don't think they sell the LG Dare anymore and that's why they will not ship it to you. The only way you don't have to pay the 10$ a month is if you get one of those really cheap flip phones that all you can really do on is call people. My suggestion is that you just wait out the 7 months and go to another carrier. The 10$ charge is just dumb. I have the enV3 with out Internet but I got it last year. Right before they started that.

This worked great for me yesterday with verizon. Upgraded 9 months early.

Call Sprint, tell them you've been deployed. they have to let you out of your contract because of federal laws. if they ask for deployment papers, tell them you're already overseas and can't fax that information in or bring it into a store.

No you can not...iPhone 4 uses micro sim that no over phone uses....you could get any over iPhone ....BUT I PHONE 4 WILL NOT WORK DUE TO DIFF SIM CARD TYPE(idiots, do your research...and I own an iPhone 4!)

Yeah, upgrade the other phone and give the phone you have to the other person in exchange for the new phone. Just switch the sim cards and the numbers will be the same.

Yes-I just recently did this-all you need to do is put your sim card in the new phone and put the other person's sim card in your old phone and let the cell provider know so they can make sure they have the correct information : )

My coworker is on an AT&T family plan with three people and has done exactly what you're talking about successfully with previous iPhones. I've also done it with Sprint. It screwed up my mail-in rebate, but there's no rebate on the iPhone so you should be all set.

Tell them you are going to switch to ATT for new Iphone. They will then ask why you want the Iphone, tell them it's a better phone, however, you may stay with Sprint for a regular 2 year upgrade to HTC EVO. Of course this will extend your contract, but what you can do is just sell your HTC EVO for $400-$450 on ebay, pay the $200 termination fee, switch to ATT, and purchase Iphone with leftover $200. Bada bing bada boom

ya i have the exact same situation.( the iphone is so much better). i dont think its possible. i called verizon and it looks like every member of the familly plans contract has to be over. its very unlikely that all of you have contracts with the same time frame. it sucks . i hate verizon.

You can do that, sure. Only question you have to ask yourself is this: Is it worth saving the $225.00 and losing your number? or paying extra and keeping the same number you've had? Also, if you do this make sure you open the new line on the same account before cancelling the old one. You have a MUCH higher chance of having a deposit required to open a line of service with a carrier if you've cancelled a line with them before.

This happened to me before also. I had my phone stolen shortly after signing the contract. they (ATT) will sell you the phone at a higher rate and still make you tack on two years to your contract. the other option is to switch to a family plan which allows for shared minutes. It will only cost you another ten dollars a month for the second line and gives you renewed upgrade options. At that point you can call ATT and tell them what happened and they will knock the charges down to bare minimal, no texting or added data package, this gives you the room to add these things to you second line and not be charged twice for it. It will cost an additional 10 dollars a month, but thats a lot easier to swallow than a few hundred additional dollars up front. I hope this helps you.

Anyone with their contract ending sometime in 2010 can upgrade at the 199-299 price

I'm not sure what the problem is... AT&T is giving everyone a 6 month grace period to upgrade to the iPhone 4. So basically anyone with a contract that ends in 2010 is eligible for new pricing...

AT&T never call people back. U can forget about it. I suggest u to wait until the full upgrade. It's not worth it paying $100 ETF.

Yes there is something called PagePlus. I'ts a prepaid service that uses the verizon network but you are not supposed to know that, hehe. So you can actually use any used verizon handset as long as it's not on their blacklist. You can either get 1200 minutes and 1200 text and 50 MB of data for only $29.95 or unlimited talk and text with 20mb of data for $45.95. Go to www.pagepluscellular.com use the the store locator to find a dealer near you. And please everybody, stop signing up contracts. BE FREE!!!

Thanks for sharing, I am currently been experiencing the same thing with AT&T. I am actually headed out to go exchange my Samsung Eternity for a THIRD time. They keep giving me refurbs that have the same freezing problem. You have inspired me to tackle this problem a little differently.

Just tried it and didn't work for me.
Rep wouldn't terminate the contract stating that the material change did not adversely affect me, or change my regular plan.

I double check just to find out that they're even slicker than oil when it comes to their fine print. Here's a copy of it:
The following, without limitation, will generally not be considered changes to the Agreement as contemplated in this provision and will not result in the waiver of applicable Early Termination Fees: (a) changes to our Policies; (b) changes to rates or charges that are not a core part of the rate plan package for which you contracted - for example, incidental, occasional or casual use charges and other options that do not require a Term Commitment; (b) changes to Taxes & Government Fees; or (c) changes to Surcharges, including assessing new Surcharges.

Nice thought though. I would try it anyways just in case you get lucky, but don't be surprised if it doesn't work.

so you mean i can just tell sprint rep that due to the material change of contract that i can cancel my contract with them now instead of have to wait for 2 years???

boy I bet someone at At&T is worried right now about making it up to you for speeliiinggg your name wrong.

Here's a little flaw in your theory. The company probably will not spend the money to sue you.
(What a peach you are by the way. They have to be great providers, living up to your standards or oh buddy, one screw up and you stick it to them! but you dont have to be a great customer, breaking a contract over trivial matters that you seem to take as a personal attack on your self righteous pseudo intellectual existence.)
It will affect your credit rating. Now that you have broken your contract with company X, you have to start a contract with a new company..... who does a credit check. Okay, first time the switch probably happened before the credit reporting. But as you say "I have broke many contracts, when the service provider did not deliver what they said they would." Sooner or later, it will catch up to you. What an idiot. Or maybe you are about 12 (or a 35 year old virgin who lives with mom) wanting to impress us with your intellect, but have never operated in the real world.

I have broke many contracts. Not worried about much about how to prove to everyone how right you are all the time, heh buddy? Quit trying to convince everyone how fierce you are girlfriendand pick up a dictionary

your right they wont spend hundreds of dollars in lawyers fees, they're just send it to collections and ruin your credit

You know I really think that people should pay attention to what they post online. SPELL CHECK is a beautiful thing!!!!!
You complain about people not spelling your name right, and you cannot even spell every day words correctly!! Really!?
Of course companies are going to want to make money, that's what businesses are for!!!!!! You need to go back to grade school, learn some grammar, and spelling, then maybe to a couple of business classes, and learn what business is about, and then talk to an attorney. You cannot get rid of a contract simply because your name was spelled incorrectly, they will come after you for the money owed on top of the attorney fees, and the collection fees etc etc etc. If you want to talk spelling....learn it. ROFLMAO!!!!

If you break the contract and refuse to pay the cancellation fee, they will refer your account to a collection agency, which will knock a good 40 - 60 points off your credit score. In turn, you will then pay higher interest the next time you borrow money for a mortgage or auto loan.

Really??? Ok if you are a mother of three, it is time for you to grow up, quit cussing like you are trying to prove that you are "cool" because no one is impressed. Get a job, get your OWN phone, and it is a PHONE not a phn. Babysit your siblings because you have nothing else to do, if you had a job and had your own money you could pay someone to watch your kids so you could go out every so often! Quit bitching that your dad is paying your way....respect him, get off your a$$ and get a J.O.B!!!!

Hey did this really work? i really want to get rid of t-mobile and go to sprint but i have three lines with T-Mobile and i dont want to pay the $600 to leave.

dont worry about it.. really. If he takes u to court the judge will LAUGH his/her arse off at some guy trying to sponge off a well-meaning gf. Just make sure you hav and KEEP your receipts and documentation.. explain it was doing him a favor and in good faith you bought the phone (which you would like REIMBURSEMENT for..because he never paid you back) but if he paid you back for the phone (and can prove it like a cashed check or other paper trail), dont counter that one...anyway, let the judge know just matter of factly that you NEVER INTENDED to, CANNOT AFFORD, and SHOULD NOT BE REQUIRED to hav your good name/credit in jepoardy for his monthly service. Let it slip in there (politely, not snide or too sarcastic) that had his credit been decent he would never hav had to use yours in the first place. I doubt tho that this person will ever take you to court, unless they are a fool..and you demonstrating how pathetic they are by using ur card still will be humiliation enough for having go to court for a day. GL sweeti.

It will cost him a lot more than 175 bucks to bring you to court. Besides if your name is not on the contract you don't have anything to worry about. It's his bill not yours and a court will see that he agreed to the terms and conditions.

call the customer service number of the company and let them know. Speak to a manager and tell them you never received a phone never signed anything and so therefore you don't owe anything. They should be able to sort it out there.

I have used AT&T since 2003, when I got my first cell phone. I was stationed at 29 Palms (Marine Corps base) before a deployment, and the only option available to me on base for internet was to get an air card through Sprint (the only cell phone dealer on base). I got an air card through them, used it for 5 months or so before we got deployed. My wife sent them my orders and got them to 'cancel' the account (their words). I had been home for more than a year when I got a letter in the mail saying I had until Feb 1 to choose a plan or one would be chosen for me. This was Friday, Jan 30, and their customer service is closed on weekends. They had actually chosen a cell phone plan for me and were trying to automatically renew my account when I had never actually had a cell phone with them. I called their customer service and got the run around for a couple hours. I got a hold of Account Services and they told me if they reactivated the account to cancel it, the time the account had been suspended (we asked them to CANCEL it, they told us that's what they had done) would be added onto the previous contract. I finally got somewhere when I told him regardless of what he offered me, I was cancelling the account, regardless of any termination fees. He tried what he had said wouldn't work (an obvious lie from the beginning) and magically it worked. I even got a check in the mail for the bill they had automatically withdrawn from my account. I think they are just bullying your grandfather because they think they can get away with it.

I am a Verizon dealer and may be able to help. Feel free to contact me at laura.webb@hotmail.com. I can answer any questions for you and may be able to help. I have seen this many times.

I am not an attorney so don't take this as legal advice but just another lay person trying to help out. My understanding is that in order for any contract to be enforceable it must be in writing and signed by all parties if the contract is for over $500 or for longer than a year. In order for a contract to automatically renew like that it would need to be in the original contract that your grandfather agreed to and actually signed.

how much for 10 iphone 3gs 16 gb?

whats the earliest i can get out with out dodging the contract, mine is up in july 2010, i have already bought a metropcs phone, and i just want out, right now i'm paying $40 for 200 mins, and 300 texts, with metro its unlimited!

There are a zillion companies that offer pre paid plans. I know that competition is always on the rise so our plans are only getting better. I got out of my contract through some website cell phone depot or cell plan depot (search on google)?? and then switched to a prepaid plan...then once I saw nationwide SICK deals I enrolled again in a contract but I took only a short term contract....the only place to get a short term contract is on CL or on the above mentioned site CellPlanDepot. Always check your fine print if you are signing a long term contract but in reality why sign 2 years when you can sign for 6 months and have the same or better plans?
Good form here but keep the respect high...yes UCAN!
Later yall
Haley

While I agree with you that people sign contracts, and a contract is just that, a mutually ascending agreement. Consumer gets nice phone of choice, carrier gets X amount of business. I just have two main issues with the viability of the current design.

1) It is counterintuitive to sign a two year contract, when the latest and greatest gadget comes out every 6 months. Early adopters would gladly buy subsidized phones by racking up contract time, and paying a termination commensurate with the contract time remaining. People are not trying to get out, because Verizon has any better service than ATT or vice versa, people are trying to get out because they want the new customer deals. All of the new customer deal in fact deincentivize current customer loyalty. If Jan can sign up for Verizon today and get the Droid for $100, why should I continue paying Verizon when I have been a customer for a year, and receive no real incentive? As a species (humans), our memories run short, yes you gave me a latest and greatest phone, but that was 3 months ago. Furthermore, the incentive is really for the manufacturer to undercut the carrier. I would gladly pay half of retail price to HTC, if I didn't have to hassle with Sprint.

2) There is no way in hell the cell companies are taking a hit on phone subsidies. Simple economics my friend. If Sprint buy 5-6 million HTC EVOs they certainly do not pay $600 a piece, they make pay something more like 250 to 300 a piece. Most of what we pay for in cell phone bills are infrastructure, and marketing.

Just my two cents...

do you know how much of a discount these large cell phone companys get on phones try buying one million phones at a time .

Hallelujah!!! Proper grammar, spelling and you said something intelligent. I agree with you, if people paid for these phones rather then getting them so cheaply...they would probably not bi#$% so much!!

My cel phone from ATT didn't work. It dropped calls constantly. It would actually lie, via recording, and say the person I was calling was not available. i finally figured this out when it kept saying my doctor wasn't available. My doctor has alternate lines and is always available (when i am not on an ATT cel phone.)
ATT customer service outright sucks. You can only contact somebody when you want to purchase something. If there is ANY kind of problem you may as well be trying to contact Santa Claus.
My phone had internet service. My friend had a different carrier. We did the same things at the same time. Her phone worked instantly with whatever she tried. Mine didn't.
I do not think it's fair to be stuck in a contract when the service sucks.
If it's all about the cost of the phone, and you are willing to return the phone-mine was still (3 months) new and in fact I couldn't talk on it because no one could hear me-So why can't they just take the phone back and let you out.
Once someone shows me they suck that bad, I am done with them. I don't want two years of this stress.

People should want to stay with their current wireless company without the need for a contract. There are often billing problems and horror stories where customers are treated badly because they are in contract and can't cancel without paying the ETF. Sure there are people out there who want something for nothing or don't want to pay for the 30,000 text messages that their daughter sent. But I think most of the people who want to cancel have been treated unfairly by their wireless company. There have been many times when I was told something only to have another rep tell me that was not true and I was SOL. With the contracts it gives the wireless companies an excuse to not care. I have a lot of good stories about helpful reps and good wireless companies also. But here we are talking about ETF's and contracts. I do agree that people are often misinformed about the true cost of the phones. The idea of paying full price for a phone and not having a contract is still new with many wireless companies. Just a couple years ago, you could bring in your own phone and have it activated, but you would still have to sign a contract because of the rate plan. For some companies, they would not even offer a non-contract price. I do see that this is changing in recent years.

T-Mobile said the only available option for me was to get a 2yr contract, but I already had an unlocked phone that I put onto the contract, along with my existing number that I ported from AT&T .

A few months later, after I wanted to upgrade my phone, using an offer from Amazon.com for a T-Mobile phone, but they said I would incur an early termination fee and have to set up new service to get the phone. When I reminded them that I never received a discounted phone from them, they just repeated that I was not eligible for an upgrade, and that to take advantage of online offers I would need to get an additional line of service, which the option of cancelling existing server and incurring the early termination fee.

So, I didn't get a phone or number from them, but I still have a 2 year contract and an early termination fee of several hundred dollars. Please explain how I am whining if I complain about this.

yours truly

I would agree, When getting service there is essentially two part to a service agreement (Contract) One is the terms of service, this is essentially the contract part, it is the legal-ese that binds you and the company into a "Mutually Acceptable" agreement. My advise is READ IT!!! The second part is the commitment, which is essentially a promise of continued revenue from the consume to the company in exchange for reduce priced equipment or a promotional rate.

With most company's the subsidized price of the handset will equal or exceed the cost of the ETF, not counting any mail in rebates. You exchange up front cost for a promise of revenue.

Most companies offer a Post Paid no contract service, on a Month to Month "contract", which even as written while your commitment is expired will take over.

What I find odd is that many carriers violate their own terms for the benefit of their customer or do not strictly enforce the terms of service that ultimatley may benefit the consumer but no one bitches about that. Example from AT&T Terms of Service.
YOU MUST, WITHIN 100 DAYS OF THE DATE OF THE BILL, NOTIFY US IN WRITING AT AT&T, BILL DISPUTE, 1025 LENOX PARK., ATLANTA, GA 30319 ("AT&T'S ADDRESS") OF ANY DISPUTE YOU HAVE WITH RESPECT TO THE BILL, INCLUDING ANY CHARGES ON THE BILL AND ANY SERVICE WE PROVIDED FOR WHICH YOU WERE BILLED, OR YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICES AND TO BRING, OR PARTICIPATE IN, ANY LEGAL ACTION RAISING ANY SUCH DISPUTE.
So when you call and exceed your rate plan cause you can not monitor your own usage, and the rep offers you a rate plan, that you could have proactively changed at their website to prevent a high bill to begin with, and when you you ask for an adjustment (politely or angrily) and they re-rate your bill as if you had the higher plan... Do You Bitch... I bet not, unless your you feel that you should get something for nothing and actually think you should not have to pay the 20.00 Price plan difference opposed to the 230.00 in overage.

My Thoughts on ETF's... You should only be charged IF you agree to get a Subsidized handset, and the Company did not strictly violate their Own Terms of Service, and to be honest if you have a legitimate issue, and you have given them ample oppurtunity to resolve, and is with in the limits of the technology, someone will waive your ETF, especially if it is service related.

You may have to spend some time allowing reps and tech support to try a few things, or to file a ticket, and you may have to escalate a level or two, but you will find someone who will see it from your point of view.

Mobile service is not perfect and no Carrier has service everywhere, and to expect such is utterly ridiculous. If you live in a Trailer, expect your signal to be less indoors, especially if you live in a rural area. Research before you buy, check coverage maps, although not entirely accurate they are a good guide, ask friends and family.

And use the hell out of the phone in your Buyers remorse period if it is not working the way you want Return it and cancel the service with out a fee. Make sure you understand the return policy, ask questions, and for god sakes do not go to a carrier simply for the phone.

The reason why company's are so hard on waiving ETF's is there are so many people out there who work to defraud companies, and try to play all these "tips and Tricks" in very illegitimate ways just because they want to get the newest device from another carrier, and it is those people that create a very difficult market and revenue loss. They may be multi Billion dollar companies, but they are a business with employees and stock holders, who they have a interest in as well.

I so look forward to the day when one of the big names decide to stop subsidizing the cost of phones, at that time all the rest will follow.

If you do not want a ETF, do not get a subsidized handset, pay the retail cost, or provide your own, but if you buy from some place other than a authorized channel and decide to get a phone from ebay, craigslist etc.. do not expect the company to provide you one or give you a break on your bill when it breaks or stops working.

For everyone who has a legitimate issue with their service I am sorry your provider has not lived up to your reasonable expectations, I encourage you to contact your provider and simply talking with a rep, and if that fails speak to a manager and thier manager and so on until someone can resolve your issue.

For those (most people) Who expect something for nothing you are the reason that when I have an issue that employees are skeptical, You are the reason that rates increase, You are the reason that when I call there is a long wait time, You are the reason that Phone insurance requires an affidavit to complete a claim. Every time you call a customer service you cost the company money, depleting their profits, forcing them to remove empowerment from employees, removing their ability to make good business decisions and developing hard nosed bill adjustment policies, and in the end making life hard for the majority of customers who for the most part are satisfied with a carrier and have the occasional issue because it was a human being on the other end who made a mistake or an error.

the only problem with what you are saying is that cellphone companies are already trying to institute policies (and sneaky tactics) in order to require you to have services you do not want.

I have read reports that AT&T is looking at requiring smartphone users to carry a data plan whether they purchased it from at&t at a discount with a contract requiring such service.

I purchased my smartphone (and my wife's blackberry) without any contract or discount on my own. After having and using these very same phones for about 1.25 years my wife decided she wanted a texting package.....so i added texting to her phone via the online management. Around 3 weeks later i added a test package to my phone as well. Within 48 hours of adding my texting my wife's phone received a text message from At&t saying they had added a 30$ data plan to her line because her phone required it.

Needless to say i was pretty ticked.....but this was just the start....i got online to remove the data plan from the line...no such luck...i didn't have the option to remove it.

Hopped on the phone got at&t support and explained what had occurred...at first tried to tell me that her phone had to have it and i indicated that i had not signed or entering any contract requiring any length of data plan and that i had purchased the phone myself....they were more responsive than some support i have dealt with in the past and finally conceded that they should not have done what they did (which in a nutshell was: someone looked at the account when i added features saw the device and decided on their own to add $30/mo. in services that we did not request or want and had not agreed to). They admitted the action was wrong and agreed to turn the package off and i was happy...no harm no foul.

Literally within 5 minutes of being off the phone i got the same message on my tilt 8925. ARGGGHHHH. Called back explained what i had just been through with my wifes phone and got the same result....they conceded it was wrong and took the data plan back off. So end result was acceptable but never should have had to deal with that.

If you don't think they are moving policy-wise in this direction i will add that....they are already doing this by policy with the Iphone. There policies state that regardless of where you purchased your iphone at or whether you purchased at full price or not as soon as they see you are using it on their network they will add a $30 data plan. They will not allow you to use an Iphone on their network without it....its only a small step away from extending this policy to "all smart phone users" must have data plan.

I am a dealer with Verizon and was with them when they bought alltel. I can assure you that the plans are MUCH better at this point and you should come back. I agree with your issues with ATT and if you would like to try Verizon once again, I would be happy to help you.

I am a Verizon dealer and may be able to help. Feel free to contact me at laura.webb@hotmail.com

First of all, the wal-mart gift card would be a wal-mart promotion, therefore wal-mart would take care of that, NOT T-Mobile. Second, it shouldn't have cost your mom more than a small shipping fee to replace the phone, since it should've had a 1 year warranty on it. The discount would need to be put on IN PERSON at a corporate t-mobile store. And the activation fees apply unless it was a promotion run by wal-mart, which again, would be applied by them. So really your problems are not problems caused by T-Mobile, but by Wal-Mart. You can leave, but you'd be charged an early termination fee. Your best bet would always be to activate DIRECTLY through T-Mobile, NOT through a 3rd party retailer like wal-mart or any other dealers.

I have the Instinct as well and I HATE it. Sprint has replaced it twice now, so I am on my 3rd Instinct handset. I was on the phone with them asking if they'd simply replace my phone with a different model phone ( of equal or even lesser value) and they completely refused...no matter how many people I talked to. I have been with sprint since I started using cell phones and I have been pleased for the most part, but this was simply terrible customer service over the several times that I called. I am certainly leaving Sprint as soon as my contract is completed, unless I can get out sooner.
For Sprint to not try to make a LONG TIME customer happy so that I/they would stay with them, they continued to refuse to help and insisted that I just renew a 2 year contract so that I would be able to PAY for a new phone...one that I might like better that the Instinct.

Help me understand this please. Not trying to be a jerk or bash you, simply just dont understand.

You buy a smartphone but dont need data? Why would someone buy a smartphone if they arent going to use data? Isnt that the purpose of having a smartphone? If you dont want data then dont buy a smartphone and they cant make you pay for it. My parents just renewed their contracts with Verizon and guess what....................they didnt want data, so they didnt get smartphones and they were not forced to pay the data fee.

Am I missing something here? Did you just get a feature phone? What phone do you have?

I work for an AT&T call center and i wanted to help shed some light on your situation...unfortunatly for you unless you purchased your smartphone before november of 2009 you would be bound to the smartphone data plan if the phone is activated over the internet (if you do it yourself through your mywireless account etc) than the data plan may not have been added on immediately however AT&T has systematic sweeps that picks up on what devices the sim cards are in so it will know if you have a data required phone and it will automatically add this feature for you to help prevent high pay per use fees ($2.00/MB) and because it uses more data than the regular data "unlimited" plans ($10.00/$15.00) covers because of the many apps and functions of the phone that use data transfer in order to work...now here is what you can do in order to help fix your situation...
1) call in and explain your situation very nicely and polietly (if you call in yelling and cussing it is still our job to assist you but I can assure you I like most other reps will not go above and beyond for an irate or insistant customer , most of us will actually find your anger more amusing than anything ) and we can issue some credit for inconvenience -we don't like the smartphone data requirement either!
2) if you are in your 30 day buyers remorse period you can return the phone for a $35.00 restocking fee (most of the time you can get credit on your account for this ) or 10% restock fee on IPhone devices and get something like a quick messaging phone which only requires a combination of $20.00 worth of messaging and/or data on the line (eg. unlimited messaging or $15.00 data package+$5.00 messaging...you get the point) or you can go for a regular handset ..believe it or not they are more durable and have fewer features therefor fewer things to break, not work, etc.
3) If all else fails polietly ask for a supervisor if a supervisor cannot get you either another phone or at least find a solution for you to save money on your plan and other features to compensate for the data requirement then you can actually escalate above the superviosr and also lodge a complaint through the "contact us" link at www.att.com which actually goes to a higher level of management at AT&T itself not at the call center where the manager works
the main point is the nicer and more polite you are the better you will be treated and the farther we will go to try to find a solution for you...on this point i think i speak for all carriers customer service reps and also keep in mind we hate ETF's feature requirements and other things that generally do nothing but piss people off and make us have a shitty day and if you can control your self and have a positive demeanor you'd be shocked at what we can do to help you and how happy we are to do it ~M.

I just signed on with Wow Mobile--if I refer 3 people, my service is free--unlimited cell, text, data transfer and internet. Otherwise, it's capped at $89.95 month. I just get a SIM card from them and slip it in my phone! I figure once I refer 3 people, I will make upthat cancellation charge asap. email me if you want more info: wowmobile2010@comcast.net

Do a phone swap with someone. There is always someone looking to upgrade their phone. You could also sell yours on ebay and buy another. Its a lot of options with AT&T sense they use the chip. You can always go to wal mart and buy one of the minute phones, the chip works in it.

are there risks to filing a small claims lawsuit? wht if they don't back down? would I have to go to court then? how does that all work? I'd like to do that...but it seems there must be a catch...

Can you update what happened ? Did they ever send you a fax of your contract? Did they back down?

Wut yu tukin bout? yu ignant fool? Dunt be hatin jus cus yu ingnant. I studeed racizm wile gettin meye Bachelor digree at Harvard University concentration in Folklore and Mythology. dis is nut racizm! y dunt yu git edacatid!!!!

If anyone needs a worthless organization to protect their rights, they don't deserve them.

What is your problem, you ignorant obnoxious fool?

wtf

All PREVIOUS and FUTURE messages marked 'laura' MAY HAVE BEEN spammed. YOU CAN find out if YOUR RESPONSE LETTER IS A SPAM BY 1ST LOOKING FOR VERIFIED OR UNVERIFIED. Then follow or click on names in your own email. You should be able to find out who did it, perhaps with some help with someone in "computers" If laura, indeed works for Verizon, then I am getting her email, and UCAN will be contactec. Thanks.

All PREVIOUS and FUTURE messages marked 'laura' have been spammed. I got the email, but it was not me. BE AWARE OF THESE SITES. YOU CAN find out if this happens to you by following or reversing the clink on names in your own name. I know where it came from. So Consider your source, unverified and don't expect results. Thanks.

use 1800-goog-411

How do you find that charge? My wife and I want out of our Verizon service so if the 411 charge goes up I want to have the proof to get out.

Thank you!

Can I terminate the contract because of this???

it wasnt so much that you were "polite" (which helped with someones day/stress level I'm sure) but the fact that you DOCUMENTED the problem. If you can prove the service is below acceptable standards on a repeated basis, it helps define that you are a ration customer acting in good faith, but that the service really wasn't provided to you. This prejudice (or negligence) warrants a cancellation and saves you from having to go to court, etc. Cell phone service providers want tomake money, but they DO recognize savvy customers most of the time. Some shouting raving lunatic rarely gets their way because they often times are new customers who are just looking for something for free (again). If you hav a good case, they usually recognize that fact. (usually).

You may be the smartest customer out there! Yes, be polite. I don't understand why people think yelling and acting stupid will get you what you are asking for. A customer service rep does not have to waive a fee that is in your contract or waive fees because your kid racked up overage charges for texting. Customer service reps do not have to look for replacement options because you dropped your phone in the toilet and was too cheap to buy insurance. However, if you are polite some customer service reps will own your issue and do everything they can to help you.

Matt you most have gotten a rep on a good day. I just went through almost exactly the same scenario only to be told tough luck we aren't waving those charges.

We travel all 48 states and the service had been horrible. Dropped calls, no signal. Even in major cities. We'd complained repeatedly and had the phone replaced at their suggestion several times as well. The service never got any better. So about a month ago we'd had enough and switched to Verizon. Amazingly our problems stopped.

Being nice didn't get us anywhere. Today I even asked to speak to a supervisor. That got me a big goose egg too.

The saddest part is that he'd had service with cingular/att for over 15 years and they still refused to wave there $ 120.00 fee. I say good-bye and good riddens. I would NEVER use ATT again under any circumstances just because of how this all played out.

must be within 15 days to get out of contract with no etf-30 days to exchange equipment within that company

Not if you return the phone, if you keep the phone you will have the ETF

you can port it, you just need to get the number for the porting station and do it yourself

Followup to my prior post: It turns out that the information I received from the first customer service rep was rubbish. I called back, spoke to someone else who was very helpful and said "No problem". The number port was done in 10 minutes with no charges or contract changes. Easy.

My wife and I had T-mobile pay-as-you-go plans and since we didn't use our cell phones often and didn't 'text' we'd each spend $100 per year for 1000 minutes.

Last summer we decided to get our daughter her first phone and we went to the Tmobile store in our mall. We were told by the salesperson that you couldn't text on prepaid plans, and since I'd already promised my daughter the phone for her birthday, I believed I had no choice to sign up for the contract with 2-year commitment.

Recently we discovered that we could text on our prepaid plans. I felt completely taken advantage of. We are 7 months into a two year commitment where we're paying ~$55 per month. That's over $1200 for the contracted time.

Don't get me wrong, it's not that we can't afford it, it's that we were misled into paying THOUSANDS of dollars more than we needed to. I was very clear on what I wanted but was told it was not possible.

I don't believe the contract should be valid, because it was signed under false pretenses. Do I have a legally valid point?

That sounds nice but i would like to add that with T Mobile, you have to have proof of the change of address, usually a utility bill in the account owners name, so you cant just say you live with your parents or something like that. You have to prove you moved there.

He moved to Singapore from US. He called before moving, and Verizon said that he may or may not see an ETF. If he does, he'll have to call back and resolve. Ofcourse, the ETF shows up, and when he called, Verizon asked him to send in TWO proofs of new address (utility bills, driver's license etc). He sent these in mail AND faxed it to the fax# provided by the rep. The ETF never got waived and he got tired of trying (it was a smaller ETF, Verizon was already doing $5 off/month into the contract).

I want to get out of my contract and can use another address in another country to waive the fee. If I go this route can I take my phone number with me.

1) A contract is just that. Sneaking around it by porting to another carrier doesn't relinquish you from the contract.

2) Turning a phone off is not a way to avoid a bill. You still have the option to make calls, you have chosen not to.

3) Boost is for homies - So is Sprint.
ATT is for Tech heads who want iphones and a restrictive, non transferable contract.

4) Ive had T-Mobile of nearly 7 years. Im 8 months out of contract but still with them: The term is called "floating". When youre with a company but no longer obligated by contract, you're FLOATING.

5) I know a way to cancel a contract, COMPLETELY, with no termination fee. But since I learned it, I will keep it to myself and use it for friends - I have and it's worked. I won't defend it, that would just mean I'd have to explain it. Piss off.

6) Prepaid is an option for a lot of you losers. Other option is "flex pay" via T-Mobile or a training wheels program called "smart access" where you can earn back your credit while earning respect from T-Mobile. After completing one year on "smart access" during which time you have never paid your bill late, you earn the ranks of regular post pay users.

T-Mobile offers 10c minute prepaid and a damn good reception coverage. Net10 is another company that offers 10c minute but their phones are cheap. Plus, T-mobile phones can be used as PREPAID or POST PAID (regular account) - it's based on the SIM card, not the phone! I've forgotten more about cellphones than most of you will ever know. I don't bitch at the Customer Service people...That's the main secret.

HOMIES: Lose the attitude or be prepared to pay full price with no discounts. Customer Service Agents (CSA) are people - bitching at them won't get your shit-uation resolved. Oh, and if the CS happens to be black...you're fucked. Not racist comment...A proven observation. Black people don't want to help you. AT ALL.