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What's the average penalty for breaking your cell phone contract?
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Call your provider and tell
Call your provider and tell them that you are moving abroad. Make sure you say that you are moving to a country where they do not offer serivce (dont tell verizon you are moving to Puerto Rico or Canada). Tell them you found a new job and won't be back.
Tell them that you are moving to portugal, spain, france, England, argentina, or something like that. Europe or South america work the best.
T-Mobile: Don't say anywhere in Europe. Say a country in South America.
Verizon: Don't say Canada, Mexico, Puerto Rico, or any country that offers Vodafone. Say you are moving to South America (best bet)
Sprint: Anywhere except maybe canada
AT&T: Any country other than canada.
Virgin Mobile: Don't say anywhere in Europe or Asia.
US Cellular - Anywhere other than Canada.
any other company you can probably just use any country.
laws are changing with time
I have to agree with some of the visitors above that the laws are changing very rapidly with time and the suggestions here might not work
Got out of Tmobile contract today
I used your advice and got out of my Tmobile contract today using CellPlanDepot.com Many thanks for all the advice y'all. I would of otherwise had to pay 2x$175 for the 2 lines, which is like a dang car payment! I will keep my car lol
good video explains everything
http://www.youtube.com/watch?v=j-y3hPRyQcI
incorrect statement about all Kios
The statement in the article (Kiosks are 3rd party providers,not cell phone carriers) is false. While some are 3rd party, not all are. For example if only Verizon Wireless products are sold and no off brand you can bet it is a Verizon Wireless direct Kios not a 3rd party.
GET STRAIGHT TALK
Hell i have straight talk $45 unlimeted everything from walmart it is owned by tracfone and runs on the verizon prepaid network which covers almost everywere. I dumped sprint as fast as i could and never looked back. I drive a semi all across america and have no problem with reception and i get unlimted everything for $45 dollars. i refuse to pay more when this option is out there......
how to cancel a wireless contract
I want to know what its called when a wireless company needs your permission to charge you extra fees and the amount of time you have to cancel service under those terms, thank you for your time and assistance.
Please date these articles
If articles like this had dates they would be useful. California phone law is rapidly changing, but even on general principle no one should post something like this without a date, as it's going to litter the internet for years to come.
hating u.s. cellular
they're expensive and not even a big time company. i want to switch to sprint so bad, but i've only been in my u.s. cellular contract for six months. i haven't had dropped calls or anything, so i have nothing to complain about, i'm just bored with their service and i want a new phone (from sprint). should i waste my time arguing with them, cancel my contract, or just shut up and finish out the contract?
U.S. Cellular
I have had some different services, and been around many people with other services. Many times they use my phone to get out. I have had U.S, cellular for a while now. They dont have as many bells and whistles, but the service is better than any as far as getting out. Very Satisfied with U.S, Cellular, but I don't like the 2 year contracts to get a phone, but I guess that goes with any of them.
customer service contacting me about former customer?
i bought a prepaid phone for emergancys and ive been getting calls from bell mobility asking to talk to the former customer that had the number, they left messages saying to contact them about a ugent matter, what should i do? i
Have a chuckle!
Go see how Bas Rutten, the MMA legend, treats cell contracts at celldefense.com and have a good laugh.
Imagine unleashing Bas on your cell carrier. It might be fun!
nice
nice site, thanks posting!
swapping cell phone contract
Hi, I swapped my cell phone plan using cellswapper and it saved my termination fee. It is nice to have such great service and that too with lot of ease. The best part is I took over a new plan at the same time without any charges. Thanks Cellswapperdotcom
hate my contract
I have sprint and all ive had is problems. I upgraded my phone and trhe i went to take it back they wouldnt take it back so ive had to keep its it sucksi t keeps doing weird tings ive been emailing a manger or something shes trying to get me to get a different phone. MY son has had 12 sprint phones in 1 year he hasnt even broke any of them either they just didt work right. The phones wouldnt send or recieve texts. Anyways Anyon know how i can get out with no etf i hate them i realllllllllllllllllllllllllllllllllly want out to switch to tmobile there plans are cheaper.
Hate Sprint contracts....
The way to get out of a Sprint contract....
1. If you have a Nextel phone, call and get your number ported to Boost Mobile. But first, go and purchase a Boost starter kit from the Sprint store for $21.00. Call Boost to get the service transferred and activated on your phone. It can be any Nextel phone, new or old, as long as it holds a SIM card. If you have a Sprint phone, call them and get a Nextel so you will be on Nextel service. Or go to Best Buy and get the cheapest Nextel/Boost phone that has a SIM card and when you finish transferring all your lines, take it back. You have 30 days to do that. I have done both ways and they work perfectly!!!
2. You get $10.00 worth of credits from Boost on the starter kit. So just use that up and don't buy anymore minutes. Then you are finished! I have done this 4 times and most recent was in June because I wanted an iPhone. I was on a family plan with Sprint. I just had to do it with both lines. You can use the same starter kit and same phone for each line, just one at a time. Just tell them you want to transfer the other number to the Nextel phone. They will cancel the other Boost number (which was your Sprint number) to activate the other line.
3. No matter what Sprint tell you about the early termination fee, don't beleive them. They told me I would have to pay $400 for my lines in June because I transferred both lines over to Boost. I said ok, because I had already done this before and knew it wasn't true. Sprint owed me $157 because you pay for your service a month in advance. Do this as soon as your billing cycle begins to get more money back. If not, you have still gotten out of your contract legally becasue Boost is Sprint on the prepaid side. They must do it if you want to. Me and my son had Instinct phones and now we both have iPhones and love it!
4. Let me know what happens or if you need help completing this. I will find out if the other carriers do this as well since they all have a pre paid side, I don't see why not.
Hope this helps you, it helped me and I didnt't have my service a year.
Sounds Great but I'm unclear
My wife and I have two Sprint Instincts. What do I need to do to get out of the contracts? Let me know ASAP please. I follow what you stated previously but I'm still a little unclear.
So they have not sent you a
So they have not sent you a bill for the $400. What did you tell them to get out?
Hate Sprint contracts....
The way to get out of a Sprint contract....
1. If you have a Nextel phone, call and get your number ported to Boost Mobile. But first, go and purchase a Boost starter kit from the Sprint store for $21.00. Call Boost to get the service transferred and activated on your phone. It can be any Nextel phone, new or old, as long as it holds a SIM card. If you have a Sprint phone, call them and get a Nextel so you will be on Nextel service. Or go to Best Buy and get the cheapest Nextel/Boost phone that has a SIM card and when you finish transferring all your lines, take it back. You have 30 days to do that. I have done both ways and they work perfectly!!!
2. You get $10.00 worth of credits from Boost on the starter kit. So just use that up and don't buy anymore minutes. Then you are finished! I have done this 4 times and most recent was in June because I wanted an iPhone. I was on a family plan with Sprint. I just had to do it with both lines. You can use the same starter kit and same phone for each line, just one at a time. Just tell them you want to transfer the other number to the Nextel phone. They will cancel the other Boost number (which was your Sprint number) to activate the other line.
3. No matter what Sprint tell you about the early termination fee, don't beleive them. They told me I would have to pay $400 for my lines in June because I transferred both lines over to Boost. I said ok, because I had already done this before and knew it wasn't true. Sprint owed me $157 because you pay for your service a month in advance. Do this as soon as your billing cycle begins to get more money back. If not, you have still gotten out of your contract legally becasue Boost is Sprint on the prepaid side. They must do it if you want to. Me and my son had Instinct phones and now we both have iPhones and love it!
4. Let me know what happens or if you need help completing this. I will find out if the other carriers do this as well since they all have a pre paid side, I don't see why not.
Hope this helps you, it helped me and I didnt't have my service a year.
Hahahahahahah everyone's
Hahahahahahah everyone's switching out of t-mobile.... right now. They're cheaper because they SUCK.
t-mobile
t-mobile sucks. my screen keep going all white. they sent me a new one and this one does the same thing. they suck im going to someone else
t-mobile
I have the same problem with my t-mobile phone, but they say our contract doesnt end for 2 years. but we got the phones already two years ago
keep in mind that t-mobile
keep in mind that t-mobile DOES NOT MAKE THE PHONES neither does ANY OTHER CARRIER. When you call them and they send you a new phone, it is them SERVICING your warranty on your phone, so complain about the manufacturer, not the carrier. I work at a kiosk inside of costco and that crap drives us nuts; "i dont like how they do this and that" which most of the time they are only SERVICING. Just like when someon brings a phone back for a defect and blame it on me like i built the damn thing myself
so what you are telling us is
so what you are telling us is that you are not qualified to build cell phones, but you build and sell them anyway? WHY do you build these cell phones if you don't know how to build them?!?
WOW
There are some pretty stupid people on the internet; you are definitely one of them!
Obviously you have troubles typing coherent sentences so you probably can't read very well either otherwise you would have read your contract before signing it. If your son went through 12 phones in a year then he is probably just as much of a moron as mommy and daddy. Go eat some cheetos and watch some more american idol you waste of air...
Swap into a short term contract
U can visit cellswapper.com they are provide facilities to Swap out of your cell phone plan without paying the termination fees. Sell your phone contract and save your contract termination fee. Get latest phones with exclusive short-term contracts.
stolen at&t phone...
My phone was stolen and i reported it. Also hve a police report. Is there any way i can cancel my contract since my phone was stolen? I'm on my parents family plan as an add on and don't want to trouble them any, but was thinking of pushing it with at&t. Anyone have any experience with stolen phones and contrct cancelations resulting from them?
the best thing you can do is
the best thing you can do is be honest. admit you sold the phone to get quick money for your meth fix. admit you filed a false police report. if you need money in the future, selling your body is the best way for some quick cash. plus, you won't have to lie to your parents or the police about it.
Moving abroad and I want to cancel TMobile
I am moving to the UK for school and want to cancel my tmobile account. I changed plans almost a year ago cause I had been talked into a crappy family plan that gave me 2 lines but I still kept going over. I ended up paying $200 to get out of one of the lines and I DO NOT want to pay that again to cancel my service. Has any body had experience with this? Thnx
Cancelling t-mobile /moving
Asked to talk with the boss, ask if u can fax /send a copy of you ticket to provide proof of the moving. if that does not work then call T-mobile's corp care in seattle wa.
Cancel T mobile w/no ETF
Hey everyone i just canceled my t-mobile service contract with no ETF, I got a letter in the mail stating there overage minute rate was going up to 45 cents. In order to cancel with no ETF your contract must have been activated (or renewed) service prior to June 28, 2008 and you must have had an overage with your minutes in the past 6 months. The person I spoke with was nasty but I had all my info on hand like the month I went over and what the contract stated. It took me no more then 10 mins to cancel with no ETF.
You are recommended to
You are recommended to conclude an agreement in the office of the official provider and before signing the contract learn the terms intently. Usually the most gainful for the provider terms of the agreement are printed in small print not to attract the Client attention. As it was already mentioned in the previous post – one can sell his contract to the other person in order to avoid the penalties.
By vavilon7
How about just ignoring your previous contract ETF?
What are they going to do? Send the cell phone police out to collect? No, they're simply going to hand the account balance off to a collection agency and 'charge off'. Now what are the collection agency folks going to do? Send over the unpaid early termination police? No, you're simply going to tell these fools that they will never see dime one of that money and eventually they'll get the idea that your case is, well, 'uncollectable'... 'charge off' number two.
So, stop being sheep to these multi billion dollar corporations and transfer your numbers, an unpaid ETF aint going to tarnish yer credit score if EVERY other credit card, mortgage, auto etc. is and always has been on time and pristine. It's a phone bill for cryin out load... not a friggin HELOC!
As a loan officer, I have to
As a loan officer, I have to tell you that the idea you're proposing is not the brightest... especially if you care at all about your credit. A collection account, no matter how much it's for, is still negative credit and will hurt your credit score. It stays on your report for 7-10 years and will do most of the damage within the first 3 years. I've seen peoples credit tank b/c of a $50 medical payment or a $75 phone bill... but who am I, right? I just look at credit reports all day.
...no they can just ruin
...no they can just ruin your credit rating and take you to small claims court.
Small Claims Court
The cellular carrier cannot take you to small claims because they are contractually bound not to. Like wise you cannot sue them. BUT the clause was intended for business contracts only - NOT individuals (don't let your contract fool you its likely not even legally binding). If you live in California article 17200 business professional code states that the FCC has control over rates and services, and because early termination fees are neither - they were never legal - REGARDLESS of your contract. Also - were you aware Sprint lost 31 million because of this? Verbal contracts are meaningless unless something PROVING it eve occurred - God bless the burden of PROOF. LOL
contract cancilation idea
I knew about the early cancilation fee for Verizon. I had two weeks or something to see if it worked. I tried to get reception at my home and couldn't. I bought $1000 worth of antenae equipment that the dealer sold me. Still no reception. They took back the equipment, but by then it was too late to cancil the phone contract.
I changed to ATT and got perfect reception. Now I want out of the Verizon 2 year contract without the termination fee. Verizon calls every day and demands their money.
Here's what I'm going to do: (I have the time) -- I'm going to sit outside the verizon dealer with a sign that reads "Verizon service stinks! Go down the street and get better service from ATT. -- I'll bet it works. I do this kind of off the wall stuff all the time.
Kenny
Tell them you will take them to court
Verizon, as every other carrier must sell services they advertise. Your not legally bound to the carrier if they were unable to provide service for ANY amount of time! 14 days OR 1 month. Do NOT let them fool you. Tell them the FAIR COMPETITION ACT allowed you to switch carriers with no penalties because it's ILLEGAL to prevent a competitor from taking business. Tell Verizon they are breaking the law and you will report them to the FCC and FTC!
Your welcome :D
Use Better Business Burea and any Consumer Protection Agency
Call your carrier and threaten them that you report them to BBO and any local state consumer protection agency, and the FTC for fraudulent and deceptive practices.
I did that to get out a bad internet cable service; and was able to get out without paying a dime. I simply called up the Customer Service and spoke to a manager.
I did the same with HP for selling a defective laptop that died within weeks of warranty expiration. Initially HP refused to fix the laptop; so I put it in $200 to fix it. Then I reported HP to BBO; within 3 weeks I was reimbursed by HP.
Congress is considering laws to correct the mandatory 2-yrs lock-in and other anti-consumer practices of the cell-phone carriers.
They don't want to get complaints through BBO and other consumer protection agencies.
some companies have f rating
what do they care...check out the bbb to see how your cell company is rated. I know
for a fact Tmobile rates F in the western us
Sprint Issues
Sprint sent my boyfriend a second phone, on a family plan, to try out. He decided he didn't want it, so he sent it back in the required time, in their packaging. For the last 1.5 years, he's been charged $60 a month for that phone even though he has called and told them it was returned. Now, 1.5 years later, they are saying they never received the phone. They will not help him. He has been calling and all he is hearing is "you signed a contract". Does anyone have any helpful ideas? In addition to this, he asked for the $99.99 everything plan. They gave him the $69.99 everything digital plan. He's ringing up overages like crazy. It is his fault that he wasn't checking the bills and didn't discover this immediately, but come on, a little help would still be appreciated. He now owes $427 for his monthly bill and overages. If he cancels, he will get charged $400 ($200 per line) for the phone he uses and the one he never used. That phone was never even activated. NEVER EVEN ACTIVATED and they don't see a problem?
did you boyfriend get a new
did you boyfriend get a new phone? you should get a new boyfriend. if you are between 18 and 26, send me a picture. if you are tasty looking, you might have a new contract. but no overages; i don't like huge girls!
yes there is hope
Well, I can't help with the fact that Sprint are being unscrupulous bastards, but what I can do is help with the overage charges. They probably won't volunteer this information, but you can purchase additional minutes in blocks. 100 additional minutes cost $5. I recommend checking the minute total on the line every 4 days or so. You can do this by dialing *2 from your Sprint phone. Follow the prompts to check minutes usage. If you are getting close to going over, call customer service and purchase a block of minutes. It has saved us hundreds....we learned the hard way! Hope this helps you!
Prepaid phones
If and when you cancel your contract phone, you can then purchase a prepaid cell phone and start saving money! With a prepaid cell phone, you pay only for the minutes you use and can use the phone to text as well. Since I switched to prepaid, I have save over $30 a month on my cell phone bill. I would recommend this to anyone who is in the need to save money.
Not really....
It seems that all pre-paid plans' minutes expire. Although the expiration period increases as the pre-paid amount increases, these plans still effectively have a per-month charge. If minutes are not added at least every month, the unused minutes, as well as "roll-forward" minutes are lost.
Not a problem if you're the "average user" (790 minutes per month), but if you're just looking for an occasional-use phone for emergencies, the lowest cost plan for less than 200 minutes per month is still $13/month (Tracfone), and limits you to that one carrier's network.
The complexity and terminology of these plans makes default credit swaps look like a picnic. One might conclude that the only real benefit of these plans is for people who can't get credit.
If anyone finds a plan/plans that don't behave like this, please respond!!
Tmobile To Go... if you buy
Tmobile To Go... if you buy a $100 prepaid card, you get 1,000 minutes (10 cents per minute).
I don't use my cell a lot, so that 1,000 minutes lasts me 3 or 4 months, which breaks down to $25-$33 per month.
Sure, I don't have web access or email, but I am not getting pumped in the rump with extra taxes, surcharges, etc.
I laugh at people who have a $60 monthly cell bill, that turns into $80 after fees, and they only put 500 minutes on the phone each month.
Uh, yeah really!
Prepaid is way easier and saves you way more money. And everyone wants out of a contract why get yourself in one and start getting bad credit. All contracts are shit and charge you more and more. My prepaid company i just pay 30 a month for unlimited evenings and weekends , and a extra 10 for unlimited texting. Its good only that price every month for the past like 3 years. and they have lots of others plans tooo
SWITCH TO PREPAID AND AVOID THE CANCELLATION FEES!!!!
Why go through the whole bother - switch to prepaid! You'll probably either have to wait till your contract's over or bite the bullet and pay the penalty, but at the end of the day you'll still come out ahead. With prepaid you only pay for what you use/need. No hidden charges and no cancellation fees. After years of contracts I switched to NET10. I bought the prepaid phone at Wal-Mart and it came with 300 minutes included. Each call is .10 and texting is .5. Best decision I've made. I'm saving more than $50 a month! Aren't these savings worth the switch? I think we've had enough of cancellation chains.
Can I hold Provider to the Price I signed contract
I signed a contract with Att&t after they bouht out my provider. I was told that the bill would only increase $5 and the plan woudl remain the same... I signed a 2 yr contract to switch from old provider to new (ATT).
I have had problems ever since. Constant need for adjustments, eventually my 'agent' was banned from my account - and I have been told by ATT that they will not be adjusting any more bills, and the bill is now over $20 more than I signed on for.
I DO NOT want out of the plan (they offered that for free) But I WANT to force them to honor the price that was agreed upon when i agreed to sign the contract!!
Do they have the right to breach the contract without penalty?
going in person to an att
going in person to an att store and offering visual or oral treats may be your best option. i have heard this works better in certain states than others, with Ohio and Utah having the best rate of success.
Know just about how you feel
I got at&t cells when i got my home phone and for a week i never got my cells an when they trun my home phone on i call and they said the fedx men said that he left the at my home on my steps infront of my home and i told them i didnt have steps in front of my home and thin they put a trace on them i live in the country and to find out they left them in te city about 20 miles from were i live and th phone company still wants me to pay from the phones i got tried of fighting with the phone company so i had my home phone turn off 4 months later and they still say i have a bill.
other way
Complain to the company, but do it the right way. When you call the customer service representatives be polite and professional, thoroughly explain the situation to them, and be patient. If this is the first time this has happened you could ask for a discount to recompense you for your troubles.
(By dom)
Want to get another phone!
I've had this nextel phone for a while now and my upgrade is August 1st. Ive have nothing but problems with this phone. My test messaging, internet, 2 way and calls will randomly stop working... ive tried to talk to sprint about letting me do my upgrade early so i can get another phone for free! but they keep saying no only $50-$75 off another phone and im like no... im a new mom and i dont work and the husband only brings in enough to pay my car insurance, internet, the cell phone bills, and rent. we only have enough for diapers and food is there a way to get a free phone without paying any money for it??
Sprint upgrades
You can go to walmart to upgrade your phone...If you are only eligible for the 1/2 upgrade ($75.00), Walmart will honor the full upgrade and you can pick any of the free upgrade phones that they have in the store...I have 3 phones and have been doing this every year. After you get the phone upgraded, call sprint and ask them to credit the upgrade fee and they always do.
dumbasses
cell phones suck dont buy one unless its prepaid and stop walking around on the phone all the time like its your security blanket jackasses
DOUCHEBAGZZ
Faggot your obviously upset cuz you are to poor or your mommy won't let you get a cell phone QQ
that makes no sense
haha. Modern technology is a security blanket? Give me a break.
Maybe we can go back to the old days of a big black phone sitting in the kitchen with a rotary dial that takes forever to dial a number. Or maybe go back further to the days where you rang the operator from a box on your wall and told her to connect you to a certain person -- that is, if there wasn't someone else already using the line - and it could be someone miles away and you could listen to their conversation.
What we have now is fantastic and is only getting better.
You are truly an idiot. The only reason you don't like it is because you're either a) too broke to get something good for yourself b) too stupid to use it or c) both
Modern tech
You're the idiot. Can't you read. Nobody said the technology wasn't good. Idiot--- it says you don't need to be in contact constantly. It IS your security blanket. You big baby!
you are right. some people
you are right. some people are on their cell all day without hardly talking!
the scariest are fat women in minivans on cell phones. they are the Death Dealers of the modern age.
What?
Who calls somebody a "big baby" anymore? Seriously, are you 8 years old?
wow you must be reaaaallly
wow you must be reaaaallly old to remember all that!
no lives
internet fights are funny....get lives!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! end of story.
How I got out of my cell phone contract
After fighting with AT&T for a very long time, I looked around on the internet and found a company that took over my cell phone contract the same day. I did pay about $40.00 but it was far less then the termination fee AT&T wanted. After doing this, I saw they also had plans I could use without a contract so I signed up my 17-year-old for that service. It has come in very handy when I took away her cell phone for a month and did not have to pay for service since I wasn't in a contract. I just looked them up and here is the link http://www.wirelesswithout.com I only used them after exhausting my resources with my carrier. It worked for me......
You took away her cell phone
You took away her cell phone when she was seventeen? I've never heard of anyone doing that.
Second, if you have a contract and don't use the phone for a month, you pay a lot less. So having a contractless phone isn't such a huge bonus.
taking away cell phones
I have to disagree. Having a contractless phone IS a huge bonus. I was glad we weren't in one when my 17 year old left for 6 months of military school and we didn't have to keep paying for her phone. And when we acquired a business that had cell phones, and none of them would work at our new location, but they were all still under contract, we could get out. Now my teens can buy whatever the latest 'cool' phone is (usually off craigslist or ebay) and switch providers whenever they feel the need because we use wirelesswithout too. Plus where do these phone companies get off demanding I use their service for a certain amount of time, even if I don't like them? Screw that, I'll make my own decisions, thankyouverymuch.
i despise cell companies, but
i despise cell companies, but when they give a new customer a $500 phone for $50 or even free, they need to make money back.
that being said, when they deliver lousy services, it should be easier to leave the service.
the best thing to do is buy your phone outright, then go month-to-month with a cell company, so if their service sucks, you can move on. but remember, you will pay a lot more for the phone when you buy it outright than when you sign a contract with a cell company.
jejeje
There are all kinds of ways to get out of contracts and payments with suspensions and such due to military activity. Now, if it was Joe Redneck's Armee Kamp for Dumb Kids then it wouldn't qualify.
Armee
How is "Joe Redneck's Armee Kamp for Dumb Kids" different than any branch of US military???
Canceling an unlimited family plan with t-mobile
I have been a loyal customer with t-mobile now for five years and have been trying to get out of this contract for about a year now. Speaking of which this is a three line plan that is completely unlimited. There are not really any changes to my account other than the usage charges as well as the listing; other charges which is completely different every month and i have paper copies to prove it. Does this apply to the "materially adverse" clause or is there anything else i can do to get out? I have been noticing a decrease in my coverage and i can't even use my phone inside my own home now, I have been there for six years so i highly doubt it has anything to do with the home. Someone please offer me some assistance here because this is driving me nuts, and i've had it, I WANT SOME BUTTS!
why the big lie? you say you
why the big lie? you say you have been a "loyal customer" for 5 years, but then you say you have been trying to get out of the contract for the past year.
be honest. tell us, "I was a loyal customer a year ago for a 4 year period, but have spent the last year as a customer whose loyalty wavered. Lo, these days, know not wherein my loyalties shall lie, but hath with Ye Olde T-mobile no longer do my passions reside."
Stop the lies!
I was able to switch to month to month
I live in Chicago and had been with T Mobile for about 6 years. I noticed a severe decrease in coverage that started around Jan. 1, 2009. My girlfriend, her mom and I had to call many times to complain. One of us would call about every 3-4 days to complain and finally after about 3 months, I asked them if I can break my contract without a fee and they said ok. They had my numerous calls on file and I explained that I didn't want anymore more minutes free. I told them, even if they gave me 1 million minutes, they are useless if I can not get service. I am still with them for the mean time, I have two lines and I am trying to find a plan somewhere else that is not too much more money then what I am paying now. I hope this helps, good luck.
T-Mobile service
Yes I have noticed since the begining 0f 2009 a massive decrease in coverage also, not too mention a complete lack of consistency in coustomer service both in store and on the phone. Could any body teel me when they last changed the rate on text messaging. ???
Tmobile has a teenie network
and it will only continue to get smaller... not to mention the extreme let down their data speeds are. at least Sprint is now into 4g (limited markets)...
is it wrong if grown males
is it wrong if grown males use the Tmobile Teenie Network?
are you talking 18 and 19 year olds? cause I'm totally down with 18 and 19 year olds.
TERMINATE MY ALLTEL CONTRACT
SINCE VERIZON BOUGHT ALLTEL AND VERIZONS ADMINISTRATIVE CHARGE INCREASED AND THEY ARE THE SAME, DOES THAT MEAN I CAN GET OUT OF MY ALLTEL CONTRACT BY SAYING THE CHARGES CHANGED?
FOR FREE?
IM DESPERATE TO GET OUT OF ALLTEL,
MY PHONE IS SLOW,
THE CAMERA STOPS WORKING SOMETIMES SO DOES THE SERVICE,
IT TAKES 2 MINUTES TO SEND ONE MESSAGE AND ABOUT 30 SECONDS TO OPEN ONE.
I WANT TO SWITCH TO A NEW SERVICE SO BADLY I HATE ALLTEL.
IS THERE ANYTHING I CAN DO?
HELP PLEASE.
Same here with alltel
Got cells and didnt know verzion was taking ovr alltel and from the day get go we cant do anything wit are phone takes forever to call and texts and half the time dont get th call or texts. And when I call you never get he same answer everyone yo talk to tell something diffent. And now I dont know who to belive I thinking about recording the next time i call and thin turn around and call back a hour later and see if i get something diffent. All i didnt give my son the three phone and no one seem to let me know that he wasnt on or family plan all i did was change the number and they took it own there own to put him on verzion. I think God he didnt texts or talk alot. before i caught it. I HOPE I can get out of ths wih verzion.
Isn't this Illegal?
I have a Question: my friend Jennifer G. Black (not her real name) just moved and her cell phone does not have reception in her new house. Her son is having terrible health problems and she needs a reliable cell phone. She just found out she has about a month and a half left on her contract (her contract was for 2 years), but she wants to switch carriers now! When she signed the contract, she didn't even know she would be charged a fee if she tried to cancel. Becaus of her son's health problems, she's had to spend a lot of money on doctors and medications. now she doesn't have the extra $200 to spend on a cancelation fee. This is rediculous! Is there any way she wouldn't have to pay the full $200?
my friend Rutherford G.
my friend Rutherford G. Whettingstone (not his real name) is an author, and an alien. when he pens his novels, he often gives fictional names to his fictional characters, even when there is no need to do so.
for example, if Rutherford is writing a story and the main character is named Stumps McGillicuddy, Rutherford will begin the story using a FAKE name for Stumps. A typical sentence would go as follows: "Times were hard in the filthy city, but Roger R. Rubbinwunout (not his real name) made a nice living for himself satisfying old ladies in the gutters and alleyways."
See, this way, the reader never really gets to learn that the REAL name of fictional character alias Roger R. Rubbinwunout is Stumps McGillicuddy! And Stumps is thus protected from stalkers.
Terms and Conditions
read the black and white. pretty much no carrier guarantees service inside a building. even if its your home.
youre a fucking liar. quit
youre a fucking liar. quit pumping peoples heads up bitch. this does not work.
cancel without any fee
if you have no reception, they will cancel it without you having to pay....
If not just make up an address that you know for sure doesnt have reception and tell them you will be moving there.
That is how i got my cancelled!!!
Trying to cancel T-Mobile without paying ETF
I have five lines, three of them are up for renewal, but I want out of the contracts for the other two. The issue is spotty service in areas their maps show as good. I have good service (usually) at my home but 1/3 of a mile away I have no service, can't even send or receive text. (Friends with other carriers have perfect coverage) Of course I want to switch all the lines to a different carrier. I called T-Mobile today to discuss the issue, once again. They offered me a cancellation fee of $100 a line to cancel now, as opposed to $200, that was after I asked to speak to the supervisor - I once again explained the issue and told them very politely that I have to go with a carrier that has service in the areas I spend my time. I have calls dropped even along I-5 in WA state. I told her that I need to talk to her supervisor and was told he was in a meeting (yea, right) but he would call me within the next 24 hours. In the mean time I have filed a complaint with the FCC, http://esupport.fcc.gov/complaints.htm we'll see how far that goes or if I'm able to cancel after I tell inform them I've contacted the FCC.
Sprint sucks
hey whats up guy's a couple of years ago i had sprint which were i lived it sucked big time and it was constantly dropping calls every 5 minutes so i went to att and i spoke to a rep there and we were talking about my contract with sprint and he told me if i wanted to join att all i would have to do is bring in my phone bill from sprint and he would surender my contract with sprint and renew it to att he said by law if you decide to choose a different carrier you can and your current carrier would have no choice but surrender your contract with them. you will still be charged a ETF but at least you dont have to stay with a carrier you do not like. also you can even keep your same number cause by law they have to surrender that too so dont let a contract fool you into thinking your traped cause your not. also he was telling how good he thought t-mobile was too so i know he wasnt trying to rip me off hope this helps
this is not a law. it sounds
this is not a law. it sounds like all the ATT rep did was make you pay the ETF with Sprint, and then reduced your 24mo. contract a few mos. to reflect what remained with Sprint. More than likely if it was more than 6 mos. left and thats all the rep cared about to make their commission.
Get out of your Cell Phone Contract -Article on Yahoo
Get out of your Cell Phone Contract -Article on Yahoo
Awhile back I mentioned a site that I used to drop my Sprint Contract called Cell Plan Depot (.com) and today they were mentioned in a great article on yahoo's homepage along with a few other sites.
Here is the link for everyone here: ..well this site won't let me post a link unless I am a member so I posted the part of the article about CPD below....you can see it on yahoo today.
Cell Plan Depot
Also based in the U.S., Cell Plan Depot has plenty of Canadian listings to look through as well. Registering and posting an ad is free, but only for up to 14 days. There are extras involved in their Gold ($19.99) and Diamond ($24.99) membership packages that include messaging, live chatting, photo slideshows and geo-mapping, among several others.
Hope it helps!
need some advice
Hey everyone, i have a dillemma that sucks and im broke right after pay day because of it. I lost my instinc not too long ago and i had it deactivated so whoever found it couldnt make it any calls. i went to sprint store to get another phone and since i didnt ave insurance on instinct i had to pay retail on a new phone; so i bought high note.. the representative at store had told me i should be able to recieve any voicemails, texts and everything that instinct got as well as my contacts which were backed up online after 4 hrs. I went home and after 6 hrs i didnt recieve anything; so i called customer service and after about 1 hr we finallly found out that the backup system on instinct is only for the instinct, not for any other phone... so they said to go and get instinct and download contacts to computer and then return it and get another phone if i want. so i went to sprint store and got instinct and paid a huge difference in price and i went down street and plugged in laptop and waited and finally got contacts off website to computer and i went back to store to see if i could return my phone and get my money back and also cancel my contract but they said i had already done exchange from highnote to instinct and that i could cancel contract and pay 200 but the phone was mine to keep they werent taking back..... i hadnt planned on getting an instinct.... anyone got any advice... wanna get out of that gay company.
Thanks Linda and other tips
After trying over and over to speak my way out of my Verizon contract I tried that Cell Plan Depot site and after 2 long weeks and $15 I managed to save about 176$ in ETF's. THANK YOU LINDA FOR THE PROMO CODE CPD123 25% discount code, I owe you 5$ or a beer on st patties lol
Cheers!!!!!
Mandy
Great tips.
Great tips.
Thanks for that info!
good article, well done
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bowling tips
sprint
I wondering if I will still get hit with an ETF if I exeed my spending limit and they cancel me for not paying. will I still get the ETF OR will they just cut me off and i will i have to pay only my balance??????????????
Sprint
If you just dump out and don't pay, the account will eventually cancel and you will be charged an early termination fee. So, besides your balance owing, you will have $200 plus taxes... But, it would take a bit before you would get canceled for going over your spending limit/ and then for non payment. Have you checked into a payment arrangement or making sure all the charges are valid? I work in customer service there ...let me know if I can give you any more help...
In a similar situation
Wanted to know if you could guide me in the right direction with my sprint account.
Thanks!
WOW
Mmmm yea i went to that website and was bombarded with popups saying i had viruses and started scanning when you try closing it out holy crap don't click that link.
:(
Not suppose to be a reply to this one. sorry
Free classifieds
Free classifieds
Swap your cell - for free
Another website worth mentioning is Cellout.ca - it's very similar to other cell phone swapping websites except it is 100% free to use. I posted my phone on there and I was fortunate enough to have somebody take it over.
Check it out and give it a try.
- Lindsay
WOW
Mmmm yea i went to that website and was bombarded with popups saying i had viruses and started scanning when you try closing it out holy crap don't click that link.
sprint told me wrong
I purchased a instinct in Sept. cust. rep told me false info to get me to purchase insurance. Now my phones touch screen is not working and I tryed to exchange phone at the store like the rep told me to do. Now they want me to take my phone to a repare place in a differnt town than where i live and let them see if they can fix it. I told them the rep said i could exchange it in the store. They said cust service reps make mistakes all the time, and not to worry about it. They wont exchange my phone. I been with sprint for over 6 yrs. and I told them I didn't like have someone lie to me. i asked to leave them and break my contract, they said no. Its now been 2 days and my phone is still broken and not sure what I should do. My account is current and i have insurance.
Got to sprint(dot)com and in
Got to sprint(dot)com and in the search bar on the main page (right side of screen) search for "self service". The first link ( What is the self-service Phone Replacement Program? )is a very brief overview of the Self Service Exchange Program, and you can click the link in that page to get to the actual Self Service Exchange site.
It's the self-service option to get your phone exchanged. Instincts are known to freeze on the screen. Basically, this link processes a replacement and exchange order. If you have TEP, and there isn't any liquid or physical damage (damage beyond repair, like broken in half) to the phone, you can exchange it that way... but your account MUST be current. If your account is delinquent from late payment, the phone will not ship out. You can also dial directly to Tech Support by dialing *2. They can do some troubleshooting, and once they decide it's time to replace your phone, they may tell you to take it to a repair center. Tell them that you went to a repair center, and they were out of stock. At that point, the agent is supposed to ship you out a new phone. TEP and account being current rules still apply.
You can also try using the link below, but you have to replace the (dot)'s!!
www(dot)nextel(dot)com/en/services/service_repair/self_service_solutions(dot)shtml <--- that must say "shtml" and not "html"
Call Sprint until you get what you want
The thing with Sprint is that you have to continually call and complain until they give you what you want. Don't take no for an answer. If they wont do it, ask for a manager! Once you ask for a manager, they know you're serious and they will do whatever you want. It's a hassle, but it must be done. I've had the same problems. If you call, they'll mail you a new phone. The people in the stores are stupid, they don't know anything. You'll probably be sent to the repair place where they'll make you wait for an hour only to tell you to call the insurance company to have them mail you a new one.
You'd be surprised.... we
You'd be surprised.... we actually are more likely to help you out when you're nice to us, instead of being a dick, screaming for a manager, and being all huffy. And screaming at a manager is grounds for having your account canceled and charged full ETFs for all your lines.
ALMOST ready to buy a Sprint plan...then I read this comment...
Speaks really well for Customer Service, doesn't it?
(Funny, pretty much I think of the CUSTOMER as inconvenienced if they have to make a call to fix a problem in the FIRST place). If they're a little annoyed after five minutes of "Punch in your account number and then press *," it seems Corporate representatives should remember what it's like to be on the other end of the line.
I can live without Sprint-it's a big COMPETITIVE world out there. The question remains, how long can Sprint live without ME (or other customers like me) who choose their plan not just for the initial or monthly cost, but for the quality of support they're purchasing?
First Class
Wow, first class stupidity here! All the person said is that an upset customer would probably benefit from not acting like an ass while calling customer service reps. Keep in mind here that these phone reps are making a pittance, maybe something like $10/hr. While you are screaming your head off like a total douchebag, some college student or single mother is listening to your crap for practically minimum wage. Grow up.
And regarding your "Sprint won't survive without ME" attitude; get over yourself! Where are you going to go?? AT&T? Verizon? Guess what? The grass is NOT greener on the other side...you will find the same exact garbage no matter which provider you choose.
Maybe...
Thats why your company just got sued big time for ETF charges. Being a rude customer doesn't provide grounds to cancel the lines and charge an ETF. ETF's can ONLY be charged when the customer voluntarily decides to cancel or does not pay the bill. The carrier or any entity of that carrier can not decide to cancel your lines and demand you're ETF be paid. If the carrier decides to cancel the contract, they just lose the customer and can only collect for the unpaid usage on the lines. If your statement was true then when those people that turn their phones to roam only and the carrier cancels their service with notification, they could collect the ETF. Though since they're the party breaching the contract they can NOT collect the ETF. ETF's are so easy to get out of, you just have to know the right way to cancel and there are several sure fire ways.
RE: maybe
alot of ppl have called and some of the workers have been disrespectful! In the 1st place if the company did not scam ppl, then when they called they might not b so upset........as i see it your not the one getting ripped off. In other words your on the other side of the fence and thats why you are despiteful!
RE' YOUR SERVICE SUCKS
i DON'T CARE IF U HAVE WORKED FOR SPRINT OR THE PRESIDENT OF THE COMPANY...THE WHOLE BUNCH OF THEM AND THE COMPANY ARE LIARS..........THE COMPANY IS MAKING TOO MUCH MONEY AS A RIP OFF AND WHEN sPRINT NEXTELL FAILS I HOPE I CAN BE HERE TO SEE THAT!
haha
Yes SPRINT DOES SUCK... WORST COMPANY EVER... I have filed complaints with the BBB and Federal Trade Commission... I am done messing around with Sprint... It has only just started...
I agree
Sprint was a horrid company to deal with. I have been very happy with Alltel over the past 6 years and now they are being bought out by Verizon and we are not staying with them, so i gotta wait 4 fricken months to get out of my contract and get me a new Iphone 3gs :)
Anyone want a Alltel contract that has 4 months left on it? lol
AT&T
You think Sprint was horrid? Wait until you get with AT&T buddy, you're in for a real treat. Especially since the phone you are getting has a special contract....don't say you weren't warned.
broken
i have a 3 year contract with solo and im in just over a year and my phone broke how can i get out of my contract or get them to replace my phone?
How can i get out of my AT&T contract? someone please help!
My phone is through my mothers contract, its an add a line they is supposedly under contract. Well i am married now and dont want to be on mommy's phone bill anymore not to mention that her i and dont hardly speak anymore. I want out and i want to get on my wifes plan with sprint. i spoke with AT&T and they said there is nothing they could do untill my contract was up in 10 months! what on earth can i do SOME ONE HELP ME PLEASE!!!
If it's your mommy's
If it's your mommy's and you hardly speak just let it go and get on your wife's plan, the ETF will be charged to your mommy not you.
This is easy
all you have to do is add your phone to your mommy's family plan and just continue to pay her the $9.99 til your contract ends..easy as 1,2,3..
Want to upgrade service with provider and they won't let me!
We renewed our phones last January with a 2 year contract with US Cellular. We'd like to upgrade to Blackberries. This would give them $50-60 more from our family a month. They won't let us without paying the penalties. The soonest we can do it is July with no penalty. I can't for the life of me understand why the company won't allow us to upgrade and hand them more money every month. We are willing to wait and now may even change providers.
What's up with that?!?
Thanks for the tips
Thank you for all your comments on this forum. Maybe I got lucky but someone took over my 3 Sprint lines on the site which was suggested above CellPlanDepot.com. Much appreciated, now I am switching to a pre paid plan lol!
Robin.
Released from Sprint, Thanks UCAN
I followed the instructions here and successfully ended my contract with Sprint even though I had just (2 mos ago) purchased a new phone for my daughter because hers broke. That meant I had to sign a new 2-year contract with Sprint. My son told me about the material change/adverse charge situation today. I found the UCAN page and used the specific language suggested.
**Don't give them any other reason than that, because doing so will cause them to try and remedy the other issues and will delay closing your acct.
**Your Sprint account must not have any past-due balances; that locks the acct and they can't override it.
**It might be better to give up your current wireless phone number. If I hadn't done so, Sprint would have made me wait til the end of the billing cycle (3 weeks from now), which would have been after January 1, thus not allowing me to close my acct due to breach of contract agreement. I've had my wireless number for 8 years, and it's still worth it to get out of my Sprint contract.
After I've paid the remainder of my bill, I'm going to become a member of UCAN.
Dropping Sprint With No Penalty
Is the "material change/adverse charge"reason for dropping Sprint still working for anyone? I see that it was first mentioned about a year ago. Thanks!
Find someone to take over your contract
There is a site that allows you to match up with someone who will take over your contract.
Unlike the other sites their service is free.
mobileswap.org
Termination Fees
Well We did this with T-mobile We were changing our home phone from frontier to comcast and frontier cut or service comcast was delayed to come ot install the home phone and told us they had to wait another 2 weeks so at 1 point we told them we had no home service to t-mobile and told them our phones are getting bad reception.
So after hours on the phone they finally cut our service with no Termination fees.
verzion family plans
does anyone know if you can get out of a family plan without paying the cancellation charges if you want to go under another plan?? I now pay $90 for 2 lines on a family plan(a family member is the main person). But, want to switch to my mom's plan and pay $20(the $10 per line)can I do this? Just switch everything over to my mom's account? And would the other person have to approve this????
Assumption of Liability
Yes you can do a transfer of liability to your MOM & she has to do an assumption of liability.
Customer service should be able to point you in the right direction.
I help folks with this all the time.
we're actually in the same
we're actually in the same situation. any ideas out there?
Way to get rid of cellphone contract
You can sign up with cellswapper.com to get the best deal ever.
TERMINATE MY ATT CONTRACT
hello Friend
I am a Customer with AT&T with 2 lines and my package is $69/month with 2 year contract. There is still 1.6 years left on the contract. I would like to get out of the contract with no penalty. I checked with ATT and they said it would cost me $175 per line ie $350 for breaking the contract which i way to hugh to afford.
Please suggest me. Also i would like to transfer my cell phones. Do i need to tranfer the cell phone numbers also? Please let me know how to proceed.
Appreciate for the reply.
cheers
S
Best way out of your cellular contract
I saw in this discussion forum a guy who suggested a site called CellPlanDepot.com. I used it to get out of a verizon family plan(3 lines) and surprisingly actually got out. Also I found a site that had coupon codes for cell plan depot and I used CPD123 and got another 25% off the listing price so I presume you could use this code also if you take a paid package. For me the cancellation fee I was faced with at Verizon was a whopping $580 and they wanted me to pay tax! Couldn't believe it. I paid about $18 to save $580. If you are serious about getting out of your contract and want to save big perhaps this lead could assist you also. Let me know if you need further info.
Linda
I want to canceled my contract with Verizon
I am a single parent of two girls and to keep in touch with my daughters I got them a cell phone, I sign up for family plan with Verizon for 2 line 3 years ago, I was paying $152 ever month but Now I'm working less hours and I now can afford this payment anymore. I want to canceled my contract with Verizon but Verizon is telling me I have to pay canceling fee $ 175 I Plus I have to wait until February 7th otherwise I will be charge Other month anyways.
I want to go with Metro service.
I don't know what to do ? CAN YOU HELP ME PLEASE!
yes, i need help
I even had a charge for "Family Finder" and Email sender when I asked for internet lock down. That lasted 4 months till I figured it out. My 9.99 plan is about 50$ . I am out of work on disability. etc etc etc. alltell, moving to verizon,, what should I do!?
How do you get out?
Hi Linda,
Can you tell me how you were able to get out of your verizon contract. I am on a family plan with two lines and my contract ends in Feb. 2009, but I would like to switch to AT & T for blackberry service.
Steph
gettn out my contract
Please help that would be awsome
Help
Can you tell me exactly what you had to do? What is the process? I've got Sprint/Nextel - I've tried getting out using the "my phone does not have coverage in my house" (which they verified, but they still are not allowing me to get out without paying the fee). Thanks!
verizon
Have family plan with Verizon, 4 lines ,4 phones. Family wants to go to I phone. have 1 year to 16 months of current contracts. What to do. Just call and say we want out, try that . Do not know of any changes in plans but will look. Do they work out deal if we keep one line and can cancell the others.
I have two lines with
I have two lines with T-Mobile. If I want out, I have to pay the early termination
fee on both accounts....around 200.00 per line, plus of course whatever monthly
bill I owe(which is always outrageous). Im looking at 600.00 about.
Needless to say I cant afford T-Mobile anymore and would like to switch
to the Metro PCS only to save money.
I am afraid if I stiff T-Mobile, they will garnsih my wages!
same with the 2 lines with tmobile
i 2 am stuck i have been afaithful customer for years but n my case i just want to cancel one line and keep the other they wont let me iam so sad that the its really bad for every one right now and they are really being greedy i would b ok will payn 100 but 200 is a lil ridiculous
Sprint termination
Does the recent dispute between Sprint and Cogent count as grounds to sever a Sprint contract? (AKA, due to your company severing the internet, I cannot contact my websites over my internet phone that you operate)
I just want to know what
I just want to know what T-Mobile will do if I just refuse to pay my bill.
Im sure they will report me to the Credit Bureau, but can they
get a judgment against you or garnish your wages?
T-Mobile and Suncom Conversion
After the Suncom conversion to T-mobile here in NC, our service continued to be lousy, even after they said it would improve.
After much complaining with several phone calls and a visit to a T-mobile store, they let me cancel without penalty.
Verizon is working much better for us here.
machobird
I just want to know what.....
3 years ago, I took my phone out of country for a month long visit. I tried to verify my coverage over the phone with a rep and they informed me incorrectly. I got home with a 1000+ bill, which i refused to pay. the reps could see where i was miss informed but would not meet me half way with the charges. So, I went to ATT and opened a new contract with them (i have been very satisfied, by the way) and said goodbye to T-Mo.
I have gotten a few letters from them hoping to settle the debt, but after this time it's still not on my credit report so, i say to hell with them.
Thanks for the feedback.
Thanks for the feedback. This happened three years ago and they never
garnished your wages?
We need to voice our complaints
I recently had a major problem and needed to ditch my contract. I tried a bunch of sites but no luck. I contacted some site http://www.cellplandepot.com and they were very helpful. They actually found someone to take over my contract and didn't charge me which was nice of the rep. Anyways I don't car to start an email war but we need a place to speak out against this wireless providers as renewing our contracts without notice is simply unlawful. I am going to speak with lawyer about doing a class action suit next week. The rep at Cellplandepot.com said that they would support my cause and put something on their site if we get enough people involved.
Mark
I tried trademycellular.com ... AT&T isn't being friendly
I tried to take over a contract from someone else - twice. Both times, AT&T tells me that I cannot simply take over a contract that I must first create a new account for $39.99/mo for 450 min. All I want is the one phone line that someone offered me for $31/mo with 4 months left on the contract. Is this not possible?! I am not an AT&T customer, but how many people are already AT&T customers that would want to pick up an extra line with less than 24 months of a contract? Contract swapping is useless if that's the only way I can do it.
SPRINT NEXTEL PROBLEMS
I HAVE 3 NEXTEL PHONES AND 2 SPRINT PHONES, I HAVE BEEN WITH SPRINT FOR OVER 6 YEARS AND I HAVE ALWAYS BEEN TREATED FAIRLY AND NOT HAD ANY PROBLEMS WITH THEM. I DO HAVE 3 NEXTEL PHONES I PURCHASED ONE FOR MY BUSINESS AND MY SALES PEOPLE ALWAYS CALLED ME ON MY PERSONAL SO I REALLY HAD NO NEED FOR IT, I ENDED UP GIVING IT UP TO MY SISTER. WELL MY MOM AND STEPFATHER WANTED TO HOP ON MY CELL PHONE WAGON SO I GOT THEM LINED UP WITH NEXTEL, AFTER ABOUT 6 MONTHS I RECIEVED A BILL FOR OVER $700 MY MOM AND STEP FATHER WERE NOT PAYING THERE BILL. I CALLED NEXTEL AND COME TO FIND OUT THEY EXTENDED MY CONTRACT WITH OUT MY CONSENT TO MAKE THERE BILL CHEAPER AND STILL THEY DIDNT PAY THERE BILL. WHAT CAN I DO TO FIGHT THIS I DID NOT AUTHORIZE ANYONE TO MAKE ANY CHANGES TO MY CONTRACT SO I AM STUCK WITH THREE CELL PHONES THAT I AM PAYING MONTHLY ON AND THEY WILL NOT TERMINATE THE BILL DUE TO THE FACT MY MOTHER HAD MY SOCIAL SECURITY NUMBER AND THATS ALL SHE NEEDED TO MAKE CHANGES. SUCKS BEING SUCCESSFUL AND HAVING PARENTS THAT TAKE ADVANTAGE OF THAT!! PLEASE HELP WITH ANY IDEAS
Ditch em
Suck up the termination fee and cancel their phones!!! Will save you the headache in the future!
YES!! cancel and move on TRY AAA. no contract. nationalwide
Even paying the 175, is worth it. beats 75/month..... sell it to a friend for a good deal. BUT SUPERVISE> check employment discounts.... etc....
If you have temporary disability..... sign up for their payment aid plan..... that helps for when you become permantly disabled which in some cases... happens. Be the only one on the plan tho I think. so no else can help you with your mone.
AAA offers a good phone plan with no contract. SIMPLE all over the map and good prices. I think it is called consumercelluer.com if you use me as a referral , we both get 25$$$$$$. ljw
I didn't realize the penalty
I didn't realize the penalty fee for breaking the contracts were so high. I guess it's something to look into before you choose a cell phone company to use.
----------
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Hey we were with
Hey we were with celluarsouth and let are kids have the phone's and they got outof there job and could pay the bill whe we got the phone they told us broken contract was $150.00. But I when to pay them they were $195.00 * 4 came to $780.00 and the kid call and had the phone turn off and thy still got charge for 2 more month now we owe $1180.00. So you see now they can ad will change the penalty anytime they want.
Sharon Faye
TRIPLE CHECK ON EVERYTHING YOU BUY
watch your contracts, small print is awful. ask more than one person. I called alltell 3-4 times in a day and get different answers. !! Get the names of the good servers and ask for superiors phone numbers and call or write emails to tell them they were great.
GET EVERYTHING IN WRITING. ASK FOR EMAIL DOCUMENTION AND KEEP YOUR RECEIPTS.
help with sprint please
sprint
I so need some advice and help with sprint.. I have read through all the post and learned alot. I have been fighting sprint over my bills for about 6 months or so first off they made my split my family plan into 2 as I have 7 lines which they had gave me. Only suppose to have 5 and know are catching all these customers with more than 5 so making them have more than 1 plan, even though they are the ones who approved them. Then I have all these over charges that i'm not sure why spend hrs hrs every month on phone getting credits up to 1600.00 was the largest. I know there is more errors but they say they can only go bck 3 months. the errors started prob 7 months ago. I would love to switch servers but my credit not the best and they all want large deposits. any advice on how to get them to give me some credits. I see where filing a complaint with the federal trade commissions and calif. public utilites commision has worked for some do I tell sprint I have all ready done this or just threaten them with that first? thanks so much for you time
Best advice I can give you
Best advice I can give you is that there are a lot of really nice and caring Sprint reps that hang out in the Sprint forum on phonescoop.com they have helped customers in the past with either advice or even as much as looking into the account for them. I work indirectly for Sprint but not enough to be able to help myself so I wish you the best of luck. www.phonscoop.com>> go under the forums and select sprint under carriers, you will have to create a free account but I can guarantee someone there will be able to get you the assistance you need.
sprint
It takes you to a bunch of sprint sites. Can you be specific on how to get help from this websit.
thanks
Merger
Suncom and T-Mobile have become one, with T-Mobile buying out Suncom and taking over all customers. Would this be grounds to cancel the contract with no early termination fee?
T-Mobile and Suncom Conversion
To the user asking if T-Mobile buying Suncom is grounds for termination...
Did you get any answers? I am in the same position. I bought a new Samsung phone from Suncom in March and it didn't switch over when the conversion was made. I'm getting horrible service. They say I need a T-mobile SIM card, but the phone needs to be unlocked. They said they would give us unlock instructions in 24 hours, but all they did was e-mail us to say they have asked the manufacturer for the unlock code. That was 9 days ago.
I want out. Any help out there?
Suncom to T-mobile
I'm going to a T-mobile tonight. There aren't any close to my location, so having T-mobile isn't exactly conveinent. I think we should be able to get out of our contracts since we signed up with Suncom not T-mobile. Had we wanted T-mobile we would have gone to them.
Broke My Blackjack II with no insurance
I recently broke my blackjack II, and i don't have insurance, and I know that my phone's condition is not covered under the one year warranty, but i was wondering if i could start a new contract and get another phone without having to pay an early termination fee for the new contract.
Is it possible for me to start a new contract and cancel on the 30th day of the contract, and not have to pay the early termination fee???
Someone please help me out here!!!
Same thing happened to me!
The exact same thing happened to me. I have no idea how, but somehow my phone got messed up 32 days after purchasing it. ATT did not cover it anymore, so I went to Samsung, they told me it was pressure damage which isn't covered under their insurance. No other insurance company will cover me until the manufacturer warranty expires. SO basically I'm F*cked. I've lost all my numbers and have been desperately trying my hardest to get them all as I use my phone primarily for business purposes, and there's nothing worse than a client calling me and me having to ask them their name, where they work, and email address. It's embarrassing. I don't know if you have ATT, but after 2 weeks of fighting with them I have written off my losses, accepted that fact that I have lost at least 15 clients, and that I am out of pocket $300 odd. Sorry, more of a rant than help. If you are with ATT the people on the phone keep telling me to find an ATT mobility store, and that they'll be able to transfer the numbers over for me. The people at the ATT mobility places tell me that they hav to charge me $275 to do that.
You can get a new contract and cancel within the 30 day termination period and you'll have to pay a cut termination fee, so it's not too much.
Broke My Blackjack II with no insurance
by an unlocked one ( blackjack or other model) on ebay or local pawn shop and put your sim card in it, or if it does not use a sim card have your service provider programme your phone number in it
TradeMyCellular.com
http://www.TradeMyCellular.com worked like a charm for me, best of all it was totally free....
Can i buy a new phone @ altell?
Can i buy a new phone @ altell with my same 2 year accout i already have? or dod i have to terminate and then renew the contract again. i want the glimmer but im not do for an up grade n my dad says you can buy a new phone with your exsisting contract. what i need to know iscan i buy the new glimmer with my current 2 year contract @ the sale price or do i have to pay for early termination.
i will be more than willing
i will be more than willing to sell you mine. i love it, but i recently purchased it and had to renew my contract for two years. i asked alltel about international plans and i was told that there was one that i could add to my plan when i am traveling so i can use my phone and then i could take the plan off as soon as i am back from my trip. long story short... this does not exist. i would love to get out of my contract, but have to pay a cancel fee to do this even thought they do not offer what i was told. i am been using the phone since august 26 and it is in very good condition. let me know if you are interested. this would help me pay off the cancel fee i might be paying soon so i can move to a different provider that does offer what i am looking for.
Me too. You can buy any
Me too. You can buy any stuff that you like.
wii system bundle
T-mobile cancellation
I want to cancel and I am going to lie about my adress and say I dont get any reception, of course by using a bogus adress. my question is if by making my own fake lease, will that work?
I got out of my contract
I got out of my contract with T-Mobile a few years ago (2007) without paying the early termination fee. I just gave them my new address (where there was no service). They never asked for proof of a lease or utility bill or anything. They just cancelled my service over the phone with no questions asked.
I want out of Sprint...
does a "Sprint contract" require your signature?
I want out of Sprint...
does a Sprint "contract" require your signature? Sprint rep told me I have another 1 1/2 year to go? I don't remember signing anything 6 month ago? In fact, I haven't changed anything in about 3 years!?
same
same problem with sprint. they extended my contract for another year because I agreed to adding a 10 % discount to my $30 a month bill. So I saved 3 dollars a month and now have to pay 200 dollars to get out of the contract instead of staying on for that extra year. I've called 4 times about the unfairness of this, but that's life huh? Sprint is simply playing the hard way.
Unicel... No Service.
I have unicel and I live in Maine and it is like I never have service, anywhere. I can't make phone calls at my house or anything. My parents have T-Mobile and it works much better and they get service in many places that I don't. Is there any way I could get out of my cell phone contract with out having to pay the outragous termination fee?
MY SECRET TO CANCEL!!!!!
i just cancelled my nextel/sprint account.........the easiest way to do it is by saying you are moving out of the country and therefore your wireless service doesnt work abroad and they will waive the cancellation fee. if you are lucky you have family oversees like i do , and you can tell them to fax/email you a copy of any utility bill with an address on it. change the name by using microsoft paint or photoshop or any picture programs and send it in. make sure it looks legit. the best way is to erase the whole address and write it again with your name so that the font matches. when you call its a long process to cancel it. and they will tell you to fax the proof of residence to them and that it will take 24 to 48 hrs for them to contact you. but if you insist like i did, you can send the rep a direct email and they will cancel it on the spot. im telling you this because i know what it feels like to want out of stupid nextel. I had 2 lines which would of cost me $400! but now im getting the iphone 3g july 11!****** also be careful trying to port your number to another wireless carrier.... im choosing not to because i dont know how the system works and maybe sprint will realize i was lying and charge me the fees. so id rather just get a new number than to risk it! i hope this will help all u people a lot.....trust me it works because i did it!
I moved to Europe and Sprint refuses to cancel ny contract
I contacted Sprint before I moved to Europe and they said when I get there fax a utility bill and they would cancel my conntract. Mind you I was a loyal subcripber for 7 years, When I got settled in I callrd them to find out the exact cancellation process and the agent just said" That's ok , you are cancelled." Now they have collections after me for $365 and will not listen to my complaints. My response: Pound sand! I can't believe they would treat me like this. They can think I owe but I will never pay them or use them again upon my return stateside. They were a good company before the Nextel merger. Nextel ruined the company, service declined immediately.
If ANY company thinks they can bill you unusual charges for anything, just remember, you can bill them back for anything just as easily. I'll pay when they pay.
get out of contract
talk to several people at your carrier get there name and office location then suppion them in small claims court see if they wont find time to call you now
Just as bad in the UK
Over here in the UK you are bound by the dreaded contracts. I have used the method of going abroad to buy myself 6 months leniency, but that's it.
You are really annoying. You
You are really annoying. You talk about how America is all about ME and MONEY. Well buddy, you fit the typical American mold then. Everything you wrote was about YOU, YOU, YOU. Are you really bragging about what a bitch you are? I commend the lesson that you were trying to teach.. to never back down for what is right.. but... to believe that everyone will fall to you if you intimidate them *rolling my eyes*.. you need to get punched in the face to bring you back down to reality. Oh, and bragging about everything you own and how many people you got locked up and investigated.. yeah.. why don't you take it down a notch. You're probably just all talk. That's all. Next time, less bragging please..
my bad.. my above comment
my bad.. my above comment was meant for "SPRINT - VERIZON - NEXTEL Y'ALL BADD"
SPRINT - VERIZON - NEXTEL Y'ALL BADD
Yep. Had 'em all. No antenna coverage on Nextel, when they were just Nextel; Sprint is just like what you've been reading - unethical, criminal and uncaring. Verizon has good coverage, fair customer service, expensive everything. They're all just doing what is the AMERICAN WAY of doing business; the reason why we are the only developed western country without a national health plan. It's all about GREED here. Get the money any way you can, because you're on your own. Don't be accountable for anything, anyone or yourself. And don't follow-through or finish anything you're doing for anyone, because who really cares? This is America, land of ME and MONEY. Obviously, I've been around after owning three businesses and working in medicine for 34 years, and dealing with all kinds of business and consumer issues and PEOPLE. The lure of money makes companies and their employees (who do not have a sense of ethics or morals) do whatever it takes. The answer to most of these e-mails is to post a comment; fill-out a complaint and file it with the appropriate agency; follow-up your complaint with 2-3 phone calls to that agency; contact your congressman and even some law enforcement agencies (U.S. Justice dept; U.S Trade Commission, and FBI or FCC for criminal violations). I am very persistent, formidable and intimidating when I have to be I have helped lock-up over 400 criminals (locally and abroad) over the years; the reason 350 employees of the Rhode Island DMV, and state government, and local mob were investigated and prosecuted for operating stolen vehicles; grey-market and false vehicle records, including the governor himself! There is a line of people out there who wish they had seen me coming before they had to deal with me, because I fear no-one. What I am telling you is to never back off! Write intimidating letters, make the calls to speak to the top people, and document everything. Ask to see records, record dates, people's names and verify they have received your faxes and letters. Every place I do business has either the utmost respect, hate or fear, when they see me coming. I don't care, because I'm actually a nice guy. But also the most formidable person on the planet. Use what you got. My father taught me that "can't" isn't a word. YOU C-A-N anything. If your little voice inside is keeping you down, start reprogramming it. YOU, and a little effort can do anything. Go GET 'EM - and tell the naive people out there, I'm NEXT.
Got a GREAT short term plan on adioswireless.com
Just picked up a short term Verizon contract and free mint crackberry as part of the deal on http://www.adioswireless.com
Free site to get out of you contract
http://www.trademycellular.com is a free service that lets you get out of your contract.
Unicel
We have been using Unicel and a bag phone in the North Woods of Maine these last few years - we were promised that with the new regulations concerning digital communications that we could continue using Unicel service during the summer (last year) and that towers were bring built to accommodate that area - Unicel sent us a small cell phone, telling us we could no longer use our bag phone - so my husband signed a contract with them under those conditions - we went North and the phone didn't pick up any signal at all and there were no new towers - nothing - we finally reached Unicel when we returned home and requested that they hook up our bag phone which they finally did - this summer the bag phone is not going to be able to be used and as we are still under contract to Unicel and will be until next March - we will have no phone service for the summer and there are still no new towers - I have a medical condition and a phone is absolutely necessary - we live an hour from the nearest village and electricity and land lines - I have spoken with a Unicel representative and he said that the area in Maine where we are located is on the fringe of their network and just because we have no service is no reason to terminate the contract - although I might add that US Cellular does get a signal up there as does Verizon - what - if anything - can we do ??
Bag Phone
Look or google a M800 bag phone. I have just got one.
Sprint sucks
My son-in-law to be has a contract with Sprint. He has had his phone service suspended and still gets the outrageous bills from them every month. They will not let him terminate his contract. He has been billed every month since Oct. and of course he isnt paying the bills, because he wanted to change carriers and terminate his contract with Sprint. How can they refuse to let him terminate his contract? I think they told him he would have to pay all that is owed to them and they might consider terminating with the huge fee of course. If they had of let him terminate the first month, they would have gotten their early termination fee, but now he owes so much to them for a service he cant use, he cant afford to pay them at all.
Any suggestions out there that can help in this situation?
RE: son-in-law
hey that sucks it states in his contract that at any time he end his contract sprint can carie the contract tell that decid to end at any time. there for accuring late fees as well as reg charges. You need to find out exacty the day he sighned contact. then reactvate phones if morethat 1 phone he can modify the contract without acuring ETF) early termation fees by telling them he wants to get read of that extra phone. thet he can put the phone in a suspended states. he will be chared a fee of $7 month. but it is alot better then ETF and monthly/lates fees. make sure next time he signs a contact he reads it more that once to fully understand. they trouh loop holes. if he is in a N states witch means not able to react he can get a huge discount all ETF waved or 40% up to if he goes to pay the full bal and tells them he is in a hardship he will get more discount. hope every thig work out better. take care.
Can't cancel Sprint
Have your son-in-law fill out our complaint form. He should have been able to cancel without paying the outstanding charges. The $200.00 early termination fee would be added to these charges and the account would be sent to collections.
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sprint
I'm not sure if your the one I just e-mailed. You seem like you are very educated at all this :) I so need some advice and help with sprint.. I have read through all the post and learned alot. I have been fighting sprint over my bills for about 6 months or so first off they made my split my family plan into 2 as I have 7 lines which they had gave me. Only suppose to have 5 and know are catching all these customers with more than 5 so making them have more than 1 plan, even though they are the ones who approved them. Then I have all these over charges that i'm not sure why spend hrs hrs every month on phone getting credits up to 1600.00 was the largest. I know there is more errors but they say they can only go bck 3 months. the errors started prob 7 months ago. I would love to switch servers but my credit not the best and they all want large deposits. any advice on how to get them to give me some credits. I see where filing a complaint with the federal trade commissions and calif. public utilites commision has worked for some do I tell sprint I have all ready done this or just threaten them with that first? thanks so much for you time
short term cell contracts with incentives
I forgot to mention that I also found a great short term contract on cellplandepot.com, im tired of paying the activation fees when I sign up for a cell phone agreement. When I took over a plan on cell plan depot's website I actually was given 50$ cash incentive to take over the contract. Sweet deal. Later y'all!
Another site helping with cancelling the contract
I just came across www.cellrelief.com - it looks nice, works with most US and Canadian wireless providers. The safe bet would be to try to list your contract on all plan swapping sites - the nice thing about cellrelief.com is that's there's no risk - it's free.
Another site helping with cancelling the contract
I just came across www.cellrelief.com - it looks nice, works with most US and Canadian wireless providers. The safe bet would be to try to list your contract on all plan swapping sites - the nice thing about cellrelief.com is that's there's no risk - it's free.
Said "GOODBYE" to my wireless contract
Just posted my at&t "family" plan for free with www.adioswireless.com
Didn't want to pay $300 in "pro-rated" early termination fees!
Got a fast reply... 1 week , paid $19.95 . No more at&t
give it a try
Maybe these sites work for some people, but I'd personally recommend trying some local forums, newsgroups, or Craigslist. We got the best response from a deals website Just saw this site mentioned last Wednesday evening on CBS 2 News. They claim to be able to help you break your cell phone contract. Anybody have any feedback about it? www.CellPlanDepot.com
Short Term Plan
I found a site through google and it has some short term contracts n stuff www.cellplandepot.com. I found a Sprint plan for my mama which was 8 mths remainin in contract.....a lot better than signing the 2 yr agreement no? What do you guys think?
Jen
i acccidentally drop new treo 650, 2 months old without insuran
my carrier is sprint and recently I lost my treo 650 and have a replacement from my insurance and pay $50 dollars.
And after receiving the replacement i canceled my insurance, this happen two months ago.
i accidentally drop my phone and messed up the screen, i don't see anything anymore, but phone still received calls with empty screen.
my question, how can have this fix? i just canceled my insurance.
can I still use the warranty for the phone?
who to call and where to take to have it fix?
The insurance or sprint?
please help me.
thank you
Dropped new treo 650
The insurance is canceled and the warranty is not an option since you dropped the phone. You can send the phone back to the manufacturer, they will determine that it is out of warranty and let you decide if you want it repaired.
sprint phone bill
Thanks for all the good advice, I WAS an original pioneer member of Sprint since 1996, cancelled service for 1 yr. then restarted since 1999. Long story longer, I have always had to call them and write letters when I had a billing problem. This last problem prompted me to NOT pay, and see what my options are:
My last phone kept turning off by itself, so I went into the store to see what I could do with it, next thing I know the young man is telling me that because I've been a customer for so long, that it would be cheaper to pay for 3 new phones, and would ONLY be charged $15 for each, he said he was upgrading my account to convert it to a Family plan.I told him I specifically DID NOT want new contracts, and he assured me that was not the case. I mailed one phone to Virginia Beach to my sister from SAn Diego, 2nd phone was my replacement, 3rd was xtra, and my Mother already had her phone. I told the young man that was helping me, that my elderly Mother was waiting in the car and I needed to take her home, he said that would be fine. I took my Mother home, went back, he had me sign 3 receipts for each phone, Ipaid him $45-, before I signed I asked again, "NO new contracts right?" and he said absolutely NOT. He did say that I needed to get insurance on all the phones, and he was not going to let me leave the store without adding insurance, since it would be a GREAT benefit to me for ANY future problems with the phones. I did agree to let him do that. When I go thome, I realized they had kept my leather case when they downloaded my old numbers into the new phone, I went back after a few days, and the same young man said they did not have it, I asked him to check the back, since that was where they downloaded all the phone numers into the new phone, no leather case. Then, I got my phone bill and several hundred dollars had been added onto the bill, I called Sprint right away, and they said the young man in the store made a mistake, and they reversed the charges on the "New, cell phone contracts" I explained that this was suppose to be a "Family Plan" and that one of the phones was NOT even being used. Sprint said they would send fedex to pick up the phone, I left clear instructions to my Sister, she said fedex never showed up for the un-used phone. I was gone on a family trip to Ireland. Also, they said they would reverse the charges which they partially did. When I got back from Ireland, I picked up my mail, and my sprint bill of $400- plus dollrs. had been sent to a collection agency, and was now..................$1,187.00 !!!!!
I typed up a letter and mailed it to Sprints corporate office, I've been playing phone tag with their dept. called "Employees helping Customers??" and she wants me to find my ORIGINAL reciepts and documents from the day I went into the store. She said they need to have something in writing stating that by receiving these 3 new phones, that it was NOT a new contract??? along with another old issue of never receiving a "FREE airline companion travel ticket" I asked her why I needed to fax all of this to her, when they should have all these documents and notes in their computer, her response was that they don't save everything. So........before I fax whatever I can find, does anyone have any final suggestions for me? I'm thinking if they don't have any documentation then why should I provide my receipts??? So lets see, I was a customer steadily since 1999, I let the phone get turned off, and am now using Virgin Mobile (no contract).............I think Cricket is still cheaper, and lo and behold Virgin Mobile works in conjunction with Sprint !!!! I bought the cheapest virgin mobile phone for $15- at wal mart, and a top up card, you can choose pay by the minute, or pay a monthly charge, with 'NO' contracts, and they issue you a credit right away if you refer other people. So if anyone out there has decided to try virgin mobile ( I am recommending them to you) please email me for my reference info. since they issue a $25- credit for referrels, AND they let you play contest games on your phone for free and you can win bonus minutes. They also have a website where you can play online, and you can try and win cool stuff. Good luck everyone else, and thanks for any future responses I may recieve. Happy Spring !!!
Get out of your cell phone contract on this site
Sprint caused many headaches for me during my stay with their service, one of their retention employees told me to try www.cellplandepot.com before I paid the early termination fees and to my suprise I got out!! Posted my plan, easy to use, and saved some serious dough! They are like the Ebay of cell phone contracts.
question?
If my plan is picked up via your web site and I get out of it, can I keep my current numbers or do I need to release them?
False Contract Renewal
I've been Sprint customer since around 2001 and
recently changed carriers. Shortly after I received a
double bill and $150 early termination fee. Sprint
states that I renewed my contract with them in 2007. I
did not, nor would I ever agree to a renewal. I did
however visit a Sprint store in 2007 to inquire about
fixing my faulty phone that would shut off randomly.
They said they would not help me unless I renewed my
contract. They said I would receive a new phone if I
renewed. I refused knowing I would soon join a family
plan with a better carrier. Today they are saying they
have "notes" in their file that state I gave them a
verbal contract renewal in 2007. I feel as though
they do this to many others, which is why I am filing
this complaint. I don't want to pay this and I don't want
my credit score lowered. What to do..........?
Problem resolved!
Ok.....problem resolved. All I did was file two online complaints, none of which was with Sprint. One to the Federal Trade Commision another to California Public Utilities Commision.
I never paid the bill. That was probably not wise of me but here it is one month later and Sprint just called, referenced the complaint and reversed the charges. I hope this helps others.
help with sprint
I read ur blog on this page, i hope you get this. I have been fighting with sprint over charges. you just told them you filied these charges and they helped. I need some guidance thanks so much
Contact State Attorney General re: Sprint problems
On June 24, 2004, Verizon Wireless, Cingular and Sprint PCS entered into an
Suggestion to the Sprint problems: I found the following on the BBB site. I would contact your state Attorney General's office, regardless of whether or not you live in one of the below named states: Assurance of Voluntary Compliance with thirty-two Attorneys General*. The Assurance settles charges the business violated consumer protection and trade practice statutes through misleading advertising and unclear disclosures relating to service agreement terms and wireless coverage area. Under terms of the Assurance, the businesses agreed: - To provide coverage maps showing where the phones work to consumers - To give consumers at least two weeks to determine service is available where they need and want it and to terminate service contracts without incurring any penalties if the service does not meet their needs - To permit consumers to terminate service contracts within three days for any reason without paying the early termination fee or any activation fees, and - To make changes in how they advertise and sell their services and coverage. The assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. *Alabama, Arkansas, Colorado, Delaware, Georgia, Hawaii, Idaho, Illinois, Iowa, Kansas, Maine, Maryland, Massachusetts, Michigan, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Virginia, Wisconsin, and Wyoming.
Also, check out this BBB
Also, check out this BBB site about how Sprint has been screwing customers since at least 2004, as evidenced by the lengthy BBB complaints and the federal, state, and local legal actions against the company (listed at the bottom of the page on the link).
Again - please contact you state attorney general's office as well as the federal trade commission. Keep accurate records!
BBB link on Sprint bad business practices
Sorry - the link is:
http://www.kansascity.bbb.org/commonreport.html?bid=98010534
Did I screw up or did the Rep????????
In November a rep. at Costco sold me a new plan with Verizon. My plan with T-Mobile, I thought was just for a year and had expired in September. Although I couldn't see the screen he was looking at he said "yep" my contract was up and sold me 4 new phones and a new 2 year plan with Verizon. Now I get a bill from T-Mobile saying they want $600 in cancellation fees and that I had a 2 year contract. I have checked all my paper work with T-Mobile and nowhere does it say how long the contract was for. I had done it on the internet. Who is liable for this? Me or the Rep. at Costco?
What Happened Was...................
Honey,
Afta readin watt u write, it seems da moi that u got hundled the rong way. goback 2 cotco and tellem u were mesed up wit ur mess & they wood fixx it for yall.
i knew bout this cuz i was wit cotco befre and they will tak everthing bak to the way it was sweetie.
Holy Cow, Randy! Do you
Holy Cow, Randy! Do you speak English?!!
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