Accruing data charges MUST BE possible without accessing the internet! Because I do not use my phone for internet purposes either, but my phone bill still has data charges on it for times like 3:00am & 5:00am! I turn my phone completely OFF every night! Therefore, my phone is off for most of the times that the bill is reporting that I've been sending/accessing data from my phone. And not only is my phone off, but I'm sleeping! This is ridiculous! So, NO, it's not impossible.

I called & had them remove the ability to access the internet from my phone, but later discovered that this also means that you can't send picture texts (which are billed & viewed as texts). So, I had it turned back on so I can send pictures. I asked the AT&T person on the phone if someone could be hacking into my account & their response was that there would be a lot more charges if that were happening. That hackers don't just use a little bit of my data. That's probably all they need! If they're using a little bit of EVERYONE'S data, they don't need a lot from little 'ole me.

I do not have an unlimited data plan, nor do I want or need one. Why should I have to pay for someone else to use my data!?

My bill for at&t for a single person is about $130 something. I recently looked at my bill and say other monthly subscription charges to the free 3 day trial to xm radio and also the music id, which i did not subscribe to- well at least the music id.. i thought the xm radio was free for 3 days.. i don't even use that anymore! Anyways.. I tried to follow your directions for unsubscribing and when i get to the point on my blackjack II (which is a Windows Mobile Phone) that says modify subscription, i click it and the screen goes blank. the page doesn't even load! is there any other way to unsubscribe from this, because these charges are really unnecessary... Should I call at&t and tell them to cancel my membership? Or should I call the XM mobile and such? Thanks

I would like to know if it is legal for XM radio to continue service if you have not signed a document to continue to use their radio service. The reason I am asking is: I vocally said yes on the phone to try their trial period of XM and after the trial period was over they continued service for 3 more months and then charged me for it Now if you don't pay for the usage, can they wreck your credit report?

I find the post at the bottom of this page preposterous! The only way to incur media net charges is by using media net ! Now I will tell you that if your "new phone" is an iPhone that they connect to the internet on their own and will incur charges without a data plan, which is why it is REQUIRED you have an unlimited data plan with an iPhone.

There is a way to "opt out" of media net but your unlimited messaging plan would have to be downgraded to an unlimited text plan which is the same price, because picture/video mail requires internet availability although you would not incur additional charges for using those features. If all else fails, go into your phone's browser settings and mess them up, change them so your phone can NOT even access media net, once again, doing this will make it so that you can NOT use picture/video mail/messages.

Unlimited media net for standard mobile phones (not PDAs, Blackberries, or iPhones) is only $15/month.

On your comment about not going over the character limit on text messages, if your message is over 160 characters, which is the limit, it will automatically send your text in 2 messages, which is faster and easier than you sending 1 that's 160 characters and another that is the remaining message. Upon doing this you would normally be billed for 2 messages like when you send the two separately but with your unlimited plan this would not matter to you.

I knew I would be using data when I signed up for service and received my AT&T Tilt which is why I have the PDA personal plan. I also just now used the XM Mobile trial and it specifically stated before it would allow me to use it that this application uses massive amounts of data, it is highly recommended that you have an unlimited data plan before using this program. Maybe the disclaimer should be read before people just hit the continue or OK button.
-Anonymitee-

When I bought a new car with XM capability, I was - without my knowledge - given a 3-month free trial of XM radio. After three months, I received a very aggressive sales call asking me if I wished to sign up for continued service. The salesman didn't want to take NO for an answer, but I persisted in declining service. Then the bills started coming. I called XM customer service multiple times to cancel the service I had *never* signed up for, but the bills kept coming with no record of my cancellations. After months and months and several phone calls, the cancellation finally 'took hold' and I have received no further bills.

Here is the response i received after trying to access my online account with AT&T. I received warnings from my Norton, as well as I.E. security programs about this site. Since I have had mysterious charges on my bill, that AT&T is trying to get me to claim as mine, with no explanantion of what they are, I do wonder if this is part of the problem. The security for the page has still not been updated. I sent an email to them 2 days ago regarding this problem. AT&T is telling me that this is, "just were we have not updated or security certificate". I do not like the thought of everyones information in this site, and an expired security certificate. To use the word "just", as if this is a minor detail, and its okay to do this, really makes me think twice about this company. Maybe its not such a big deal to them, but to the ones who have account information online with them, it is a very big deal. And, they had no mention of dealing with the problem.

Thank you for taking the time to e-mail AT&T regarding your comment that
you are receiving a message that the security certificate is invalid or
possible fraudulent activity. You did attempt to change your password
word, but you were unsuccesful. I am happy to help you with your
inquiry.
Upon review of your account and our applications, I find that there has
been no attempt to access your online account. The notification that
you are receiving about the security certificate is just where we have
not yet updated the certificate. If you would like to change the

File a complaint with the BBB, the State Attorney General's office and the FCC (Federal Communications Commision) at www.fcc.com. You can even call them directly and explain the issue. If you didn't make the charges you shouldn't have to pay period and the fact that you called them and attempted to rectify the situation and was told there was nothing they could do is outrageous. The fact that they are suggesting an option of adding more money to your monthly bill by purchasing something that you don't use is even more outrageous!! It can't hurt to file a complaint at least to get some of these charges reduced. Also thats why I have been an ATT gophone customer for about 8 years and counting now. I will never get locked into a contract with any of these companies. My phone bill is not that bad and I even have access to all the other features that regular customers have access to.

By the way my unlimited internet usage is only $19.99 not $50.00. You really should file a complaint with the FCC.

Hello!
I have been with AT&T over 4 years now. (formerly cingular) In those years i have never accessed the internet, although my phone was capable to do so with the touch of a button. I purchased a new phone January 20, 2008. Since then, I have went from a $176.00 phone bill, for 3 lines, to $500.00 and the second bill was $1,055.00! I did pay all the charges on the 1st bill, except for the "useage charges". When i spoke with CSR, he was shocked to find out I had a regular cell phone, instead of a PDA. He mentioned that for someone to actually use this many Kb, I would have to have a PDA, and no monthly net package. Im sure he was not supposed to do this, but he could not contain himself.
My bill was submitted for credit, this is the most the CSR could do for me. And, the credit was turned down. I was told i could not block the internet, AT&T could not do this. (which may be true) I am afraid of my own phone right now. I have not downloaded, bought, played, emailed, searched the web, nothing. I do use text messaging, $20.00/month, unlimited. I make sure i do not go past the limit of sms for my text messaging. If my text message is lengthy, i simply send one, and make a seperate 2nd message, as i do not want to take the chance for more charges. I have done absolutely nothing to access the net by phone. I am not paying this bill, I did not do this, and will not pay this amount to keep them happy. Besides, after that, the charges may continue. I have no idea if the new phone is malfunctioning, this all started after i purchased my latest phone. AT&T CSR, "Corey" did look back at my bills and saw that for 4 years, there has been no access to the net, and yes, of course like any other cell phone, i could access the net.
The supervisor that i spoke with briefly during this phone call, recommended to me that i sign up for internet service so if anymore charges came through, it would be $50.00, instead of $900.00. I refused, stating that, " I do not use the internet on my phone, and this would be useless to have". I have read over many posts of AT&T overcharging, and doing other unpleasant things with customers. This is completely a false charge to my bill. I have made sure the phone is not somehow "stuck" on the internet, it is not. The CSR told me also, that if my phone actually was stuck in the mode, the charges would stop after the page downloaded. I have no clue as to where to go from here. This is the only contact so far. I do believe being nice can get you farther. If that attempt fails, im sure my mood will change. Please offer any help, any links, anything that may help me with this problem, it is completely unfair and i am not paying this. I dont want my credit ruined over this bill, but there is no way im paying them a free $1000.00, only to have to give more next month.
I have noticed one thing that may or may not be the problem. In my phones settings, in the details. there is a different cell number set. One that ive never had. My number is supposed to be in this information, but it is not. The person that sold me the phone, (from AT&T) programmed this number into my phone. I dont know if this is the problem, I imagined it was not, but this is the only flaw ive found so far.
Any info or past experiences would be appreciated, as this is worried me day and night due to my credit rating on the line.
Thanks much for any input!