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News

Hold The Phone: Now You Can Use Your Cellular Plan With Your Good Ol' Home Phones

This $30 gadget lets you make - and answer - mobile phone calls from most  old-fashioned landline and wireless phones. 

FCC will probe exclusive handset deals

This past week, the FCC acknowledged that they will investigate exclusivity arrangements between the wireless carriers and the cell phone manufacturers.

Consumer credited over $2000 on International data roaming charges on Verizon Wireless bill

June 17, 2009-- UCAN saved a Verizon Wireless customer almost $3,000 on an enormous International data roaming bill from Mexico.

Phones and Zones: How AT&T bills you for calls not considered long distance

Calling "zones" and LATA's - This trip to the "phone phat farm" can save your home or business money ...

UCAN wins important consumer protections for AT&T customers to reduce International Roaming Fraud

UCAN has won important consumer protections that will minimize International Roaming fraud for AT&T wireless consumers when traveling abroad.

Whether you are the victim charges incurred on a stolen or lost phone, or you simply have charges for calls you did not place, UCAN's case against AT&T (for unauthorized International Roaming charges to customers who visited Ethiopia) was brought to reinforce your rights; you are NOT responsible for unauthorized International Roaming charges under California law.

AT&T will now have to provide basic consumer protections that will prevent International Roaming fraud, and allow customers to control the services they use.

Read more about the new consumer protections won by UCAN!

A discussion with KVMR public radio on telecommunications billing and consumer protection laws

Northern California public radio station KVMR's Brian Bahouth discusses telecommunications billing with UCAN attorney Art Neill.

310 downloads 6 plays

Just in Case You've Wondered: How Text Messages Get Routed

I know you've been dying to hear this one so give your thumbs a rest and read on...

The World's Greatest Consumer (R?) Cells Himself (Verizon Network Extender tested)

In which Michael Shames becomes A Geekazoid Guinepig & tests the Verzion Network Extender in his home. And likes it.

MAKE IT STOP!!! When Phishing Becomes Vishing and The Phone Is No Longer Your Friend

Spam has moved to your phone line and one way they get past your personal defenses is by spoofing the Caller ID text

Verizon's Confusing Data Plans

Be sure you are paying for the right Verizon data plan




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