Wireless
Mobile providers, Can you hear us now? Disputing charges Sprint added to its broadband card users' bills.
BusinessWeek, May 20, 2008 - Angry consumers are filing lawsuits against wireless companies, reflecting a wave of discontent with new, mostly Web-focused, services. Read more.
Sprint hits low in national customer satisfaction index
The American Customer Satisfaction Index has released its quarterly report today. No surprise to me that Sprint has hit a low year-over-year of -8.2 percent. Read more.
Legal filings
View legal rulings, comments, and testimony related to proposed cramming reporting changes in California below:
Cramming Requirement Revisions in California
The CPUC is considering revising the rules regarding reporting of unauthorized charges for telecommunications services. Learn about the proposed changes as well as UCAN's position and legal filings on the issue.
UCAN releases reply comments on phone billing fraud (cramming) reporting requirements in California
UCAN's reply comments support a strong reporting requirement for telecommunications abuses, something the Cellular Telephone Industry Association(CTIA), AT&T, Verizon and other carriers don't want. These proceedings will decide if the companies will have to comply with basic consumer protection standards, or will be allowed to police themselves. Read More
UCAN Reply Comments regarding proposed cramming reporting requirements
Date of Filing/Decision
Apr 26 2008
UCAN's reply comments regarding proposed cramming reporting requirements in proceeding 00-02-004 at the California Public Utilities Commission.
Sprint stock chart
Sprint Nextel Corporation - Investor Relations - Stock Chart
Sprint surcharges while stock sinks - No monthly fee, San Diego Pioneer Plan adds charges
My wireless phone plan, from 1997, has no monthly charges. That is why I jumped at it and have held on to it. I accepted the terms of the Pioneer Plan and I have kept my end of the contract, for all these years, along with thousands of other San Diegans. I wish I could say the same for Sprint.
Utility Consumers' Action Network - (619) 696-6966
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