What to do when you are solicited
You are called by a telemarketer.
You know the routine: You are expecting a call from a friend or a relative, but instead you get a stranger asking for the "decision maker" in the household. Or worse, they ask for you by name and you don’t recognize the voice at all. Your stomach tightens, your blood pressure rises. The telemarketer has struck.
Relax. Now is the time for you to strike back by gathering the information you need to sue the company that is calling you. All you need to do is collect a few easy pieces of information (see the "Strike Back Script,"). All they need to do is call you again and you are off and running. In fact, you can also sue them for not doing anything, including not sending you a copy of their "Do Not Call Policy" in a timely manner. You can double your chances for a successful suit or out-of-court settlement by getting the names and phone numbers of both companies.
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What can you do when they
What can you do when they hangup on you after being asked who they are?
I've had this one number calling me for the last 4 months saying my car warranty is going to expire if I don't renew it now. I don't even own a car!!! The recording says to press "1" to talk to a person or "2" to remove me from their list. I've pressed "2" two times now and they're still calling me. I've pressed "1" to speak to a live person and when they realize I don't want their services they hang up on me. What can I do to get these people fined or shutdown? I just put myself on the "do not call registry" but that can take up to a month to take effect and I don't think they'll even stop then.
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