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Telecom RSS FeedInternational Roaming: Have phone, will travel, but at what cost?
With the summer break in full swing, many people are taking time off. Some lucky people even get to travel abroad, taking with them their handy-dandy smartphones. I mean, what use is it going to the Eiffel Tower if you can’t twitter about it? One of the great things about smartphones is that many of them do work in foreign countries, roaming on other carriers’ networks. However, just because your phone works just as it does at home doesn't mean you’ll be charged like you are at home. Read on to learn how you can protect yourself from bill shock.
Cox's Residential Price Lock Guarantee: a helping hand or a headlock?
Some of you Cox subscribers may have received a notice in a recent bill about Cox’s Residential Price Lock Guarantee (or PLG for those in the biz). But what is it and is it good for consumers? Hit the jump to find out more.
Android Phones lack Bluetooth Voice Dialing
Android phones currently lack Bluetooth voice dialing and any other 100% hands free dialing and some consumers are not being fully informed when they ask about such abilities.
Read the Fine Print: Time Warner "guaranteed" rate promo does not include all charges
In troubling economic times, consumers are counting their pennies to make sure they can squeeze as much value out of the services they purchase. Companies' tantalizing offers to entice consumers into their service gingerbread house may be the breadcrumbs that lead you into the hell-hot oven of customer service headaches and unanticipated charges.
UPDATE: Nex Horizon Communications, Inc is ripping off San Diego consumers!
Last month, UCAN received a complaint from a customer who canceled service with Nex Horizon Communications, Inc
Free Phones! Free Phones! With a catch, of course
Free! Free! Free! Everybody loves free things! Or, as the wonderful double negative writing marketers who came up with Sara Lee's slogan, nobody doesn't like free things. To celebrate Father's Day this weekend, T-Mobile is offering every single phone in its store for FREE. Yes, that's right, sports fans. But, before you walk into a T-Mobile store and start stuffing phones in your pocket, there are some caveats.
Direct TV overnight upgrade results in equipment crash
Direct TV attempted to upgrade customers DVR's last night. The result was not good.
Companies Penalizing Consumers for Downgrading Service Plan
When money gets tight, many people look to superfluous services to cut to save a bit of dough every month. A quick and easy way to cut the fat is to reduce your monthly recurring expenses. Now, companies are penalizing consumers who downgrade their service plan. And in this tough economy, who can blame them for trying to save a buck? The consumers, that is.
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