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Portability of cell phone and landline numbers

Basic Facts

What is number portability?

Number portability means that, with some important limits, you own your phone number. You can take your phone number with you when you switch wireless phone companies. You can even take your home landline phone number and assign it to your wireless phone. In the near future, you may also be able to move a cell phone number to a landline.

So what are the "important limits?"

Basically, the most important limit is location. If you are switching the number between wireless phone companies, both must serve your local area. If you are switching from a landline to a cell phone, the cell phone company must serve the area you are in.

Cell phone portability will also only be available initially in the 100 largest metropolitan areas in the country. This includes almost all of the population California including Southern California, the Bay Area and most of the Central Valley. If you are in a smaller area, you can ask a local cell phone retailer or look at the map at the FCC website to see if you are covered. (See link below).

What if I am still under contract with my cell phone company?

You can still switch service and take your number with you. However, you will be breaking your contract with the old company and will have to pay whatever termination fees you might owe.

Beware: Many people are still under cell phone contracts without realizing it. If you made any changes to your account or upgraded your phone, you may have started new contract. Review your contract or talk to your old company to find out if you are subject to a termination fee.

So I want to take my wireless phone number to a new company, how do I do it?

All you need to do is go to the new carrier you choose and tell them what you want. Don't cancel with your old company. This may cause you to lose your number. The new carrier will take care of the cancellation for you.

We recommend that you bring a recent cell phone bill with you when you switch. This will help the companies locate the right account.

The only person allowed to request the switch is the designated account holder, so that person must be present to make the switch happen.

The whole process of switching among cell phone companies should only take about two to three hours, according to the FCC. To avoid any problems, UCAN recommends you go to a company-owned cell phone store, rather than deal with an agent that might not be well trained.

And what if I want to take my home wireline number and assign it to a wireless phone?

If you are getting new cell phone service, don't cancel with the old company, just go to the new provider and tell them what you want, and let them take care of it. Again, you should bring a copy of a recent bill on the phone number you are trying to switch so the company can easily access your records.

If you want to keep your current cell phone service, but change your cell phone number to match your home landline number, contact your cell phone company. Your company may require you to enter a new contract or change service plans.

Switching numbers between landline and cell phone will also take some time. Your new service could be interrupted. Right now, the FCC thinks companies will take a few days to complete the switch so ask your new provider how long it will take.

Does it cost anything to switch?

The biggest cost will probably be the new phone you will need to buy. Right now, cell phones that work on one service will not work on another. You will almost certainly have to get a new phone if you are switching to a new company. The carriers are permitted to charge you for changing your phone number. As of now, none have announced any specific charges, but you should still ask. Many carriers have collected "regulatory fees" for years to pay for the cost of number portability, so they should have plenty of money to pay for it.

If a wireless company wants to charge you a switching fee, challenge them; most wireless companies have indicated that they'll waive any switching fees.

Here's how to do it:

1. Tell the new provider you want to "port" your number. Bring a copy of your phone bill and the new carrier will take it from there. But don't cancel your old company yet ...

2. After your number ports: Your old company will consider your account cancelled and send a final bill. If you are still under a contract, you will owe a termination fee.

3. Numbers should be ported quickly: Porting should occur in a matter of hours. Numbers should switch from landlines to cell phones within a few days. If yours takes too long, call your new company, then let UCAN know.

4. You will usually need a new phone.
Most phones are locked to prevent their use on other systems.

Filed Under
Communications: Landline -

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Porting ladline to a new Cell

Hello all.
This one should be easy.
I want to add a line to my existing AT&T cell.
My current, barely used, home landline is also AT&T.
My landline bill for incomming & local outgoing svc is about $40.00 .
I thought I'd go into the AT&T cell store & tell them I want to add a line & port my home # to this new line.
Thus cancelling my home landline svc.
I'm thinking the new line with a free promo phone will
be way less than the $40.00 I currently pay for home Svc..

Any Thoughts..

Mike B from NJ.

Port from sprint to verizon

I was just wondering if anyone has had any trouble with porting their numbers. I Ported my numbers from Sprint about a week ago and am having trouble getting text and some calls. Had several people texting me but are only getting a few and missed several calls that are just not coming through. Is this normal?

phone from Pedro's sidewalk stuff

Hi, I have just purchased a home phone from a street vendor that sells things on the sidewalk a few doors down from where I live. The phone is very nice but once I got home and cleared out a space for it by the sofa and wento to call someone just to try it out what was my surprise that I heard nothing at all, no tone no nothing! I wento to tell the gentleman that sold it to me and he said that I should check if in my area I might have to get a line from a phone company which doesn't make any sense for if I had to do that I would have to be paying a phone company a lot of money each month! The reason I bought it from him was because it was cheaper, only $99, for he said that although it costs new about $19, if I had bought it new then I would be paying that monthly bill to a phone company and that is what they don't tell you in the stores! You buy a phone saying hummmm how cheap but them realize that it's worthless without phone service from a phone company, which can be upwards of $50 a month! He sold it to me for only $99 because of all the money I will be saving! I don't need all those fancing things from the phone company like touch tone because this phone doesn't even have buttons! That's the beauty of it! It has that rotary wheel thinggy so I can save more money! Can I port one of my neighbors line to this phone without them knowing about it? I mean so they still think they have a line and continue paying each month. When I went brought garbage down to the backyard I saw the line where it runs up the building and into their window? I can easily pretend I have more garbage to bring down (I can just fill some grocery bags with air and tie them up so they look full of stuff) and go down again tonight with that excuse and then, as quickly as like when someone is in a hurry, I can cut the line at both ends, downstairs at the main box and upstairs bu their window so that I can get a good chunck...maybe some 50 feet or so! Can I the connect that line to my phone and have service? I plan on having the line rolled up ahd taped to the bottom of the phone in case anyone is looking for it they can notice I have it. By the way, we also have mice by the garbage cans in the backyard.

I'm almost positive that just

I'm almost positive that just by stealing the wire and taping the roll under your phone won't help you a lot unless you actually connect it to a phone jack.

ACTUALLY, YOU DON'T NEED TO.

ACTUALLY, YOU DON'T NEED TO. IF YOU TAKE THE WIRE THAT YOU STOLE AND WRAP IT AROUND THE HEAT RISER (THE HEAT PIPE) THAT RUNS THRU YOUR APT INTO HIS THEN YOU CAN RECEIVE HIS PHONE SERVICE THRU THE PULSES IN THE AIR. THE ONLY DOWNSIDE TO THIS IS IN THE WINTER TIME WHEN THE PIPE AND RADIATORS ARE HOT. YOU CAN STILL RECIEVE THE PULSES BUT WHOMEVER IS ON THE OTHER SIDE OF THE LINE (WHOMEVER YOUR TALKING TO ON THE PHONE) WILL RECIEVE THE SOUND HOT AND COULD DAMAGE HIS EAR DUE TO THE POSSIBILITY OF EAR SWEAT GETTING INTO THE ELECTRONICS AND CAUSING A SUDDEN EAR FIRE THAT WILL SPREAD FROM THE EAR HAIRS TO THE HEAD HAIRS AND INTO THE BEDROOM CURTAINS.

Thanks for letting me know

Thanks for letting me know that! I will try it out in the Spring for right now the heat is up its too dangerous because all of my friends have hairy ears (both the left ones as well as the right ones) and it would've been a real tragedy if they caught fire and spread it to the bedroom curtains because their wifes would kill them.

I really hope that this whole

I really hope that this whole post is a joke because it is completely rediculous. My 6 yr old knows that a home phone has to be connected to a phone jack and have service through a phone company to work...I would certainly hope that ANY grown person with any common sense at all would be aware of this. If this is not a joke how have you managed to survive everyday life!

i want to disconnect the bsnl landline

hi this is narayana i want to cancel my landline plz help..

i want to disconnect the bsnl landline

hi this is narayana i want to cancel my landline plz help..

call the phone company

call the phone company

small telephone company won't port landline to cell phone

Verizon tells me that I can't port my landline to my new cell phone because my small rural telephone company doesn't have the capability. What can I do about that?

it is possible

just get some cow caca and bring it to their office while you make the request. deposit on top of their heads if necessary but wash hands afterwards if you plan on eating after your done.

cell phone number portability between family members

I wanted to know if it is allowed to port a cell phone number between family members residing at the same address.

In my case, I am planning to port my fathers cell phone number from Verizon and open a new account with AT&T under my name. My father is fine with that, since he was planning on closing his Verizon account in any case.

Does anyone see any problem here?

AT&T 888# to Sprint cell#

Can I port a AT&T # to a sprint cell phone? Some say no others say you can. One Sprint tech stated he saw no reason it couldn't be done.

I just wanted to officially resolve the issue before I started. Many of our calls are cell phone calls. Now we can benefit by having those calls coming to our cell phone all the time because we do not have to pay for cell phone to cell phone calls.

I appreciate any feedback, comments or alternative suggestions on a way to avoid paying such high fees to AT&T for their Toll Free number.

sprint is awesome. Love the

sprint is awesome. Love the service. Way better than at&t. I ported out of at&t to get sprint.

port at&t no. To sprint

yea you could do it. Juss give them you account number. I don't know what you mean by 888 number. But you could definetelt port from at&t to sprint.

Moving Qwest landline to Sprint PCS

I've had it with Qwest. They charge me over $55/month for a business landline that I NEVER use. I can't recall the last time I've used my landline. For the past 3+ years I have been using Qwest call forward to forward all my business calls to my personal mobile phone.

Now I want to cancel the landline and move my business phone number, which I've had for 14 years to a new Sprint mobile phone.

Can anyone tell me the EXACT procedure for doing this? I will gladly carry a second mobile phone with me, just to get rid of the ridiculous landline charges. Heck, I don't use the landline, but I want to keep my business number for all my clients.

Remote Call Forwarding

Another option that may interest you is to permanently forward your business calls to the mobile number using "Remote Call Forwarding". This is different from the call forwarding feature available with the land line's service plan. There is a monthly fee which is generally regulated by the State you live in. In Georgia, the business line fee is $18.50 plus taxes. You would need to call the land line provider and request the change and any future change as well. The land line will no longer have a physical location so you can never dial out. Just do a search for "Qwest business remote call forwarding". Qwest calls it a "Market Expansion Line".

This might still sound like a waste of money but getting rid of your personal mobile number in favor of the business number or worse, carrying two phones, can be a real pain. There might also be business tax consequences to merging lines that outweigh any cost benefits (check with your tax adviser on this one).

yea you could port your

yea you could port your qwest number. Just go to the sprint store with your account number from qwest and they can give you a phone and line with that number. It might take a while to port though.

PORT Problems With HELIO

Helio refused to port my numbers to Sprint because I owe them money. Can they do this?

Porting your old number to another phone with different contract

So i signed up with sprint a few months ago and got the HTC touch pro, this phone has been nothing but a headache because of so many glitches, i've recieved probably 5 of the same phone with problems after problems that i am so sick of the phone but sprint will not let me get another phone because im not eligable for it yet, and insurance isnt helping at all. SO by complaining so often they are allowing me to be released from the contract without any charge, and im going to resign back with sprint for the palm pre ( certain charges will be waived since in resigning) the only problem is i will lose my number that i had for years and get another number. I dont want a new number, is there anyway of saving the number i have right now before making the switch??

PORTING A SKYPE NUMBER TO A OUT OF CONTRACT BLACKBERRY 8330??

IS THAT POSSIBLE I KNOW THAT CRACK BERRY CAN UNLOCK MY BLACKBERRY CURVE 8330 FROM SPRINT AND I KNOW THEY HAVE THE APP ISKOOT THATS ALSO THE SKYPE APPLICATION SO IS THERE ANY WAY TO GET THE ISKOOT APP TO WORK WITH OUT ANY TYPE DATA PLAN? THANKS

port business land-line to cell before local number changes

We've had a home-based out-call business with the same number for over 10 years. We pay higher rates for a BUSINESS line at our home. Now the local utility is changing the prefixes for numbers in our area. They haven't contacted us yet, but we want to be ready before they do. We want to be able to keep the number we've had for many years, and that appears on all our printed material, and we'd also like to port that number to a cell phone and ditch the land-line altogether, along with all the extra fees.

Any suggestions? Will we be able to keep our number if the utility is changing pre-fixes?

port a landline number to cell phone

I have a problem with Sprint. I used to have my cell service with T-Mobile for many years. I had 8 phones on this account. The cell numbers were assigned by T-Mobile. Two years ago I signed a contract with Sprint. They were HORRIBLE. So when the contract was up I went back to T-Mobile and signed a contract with them. When I attempted to port over the numbers I was told that one of the numbers was designated as a landline and would now take about 7 days to port over. This is my number and I never had a landline with it. T-Mobile seems to think that Sprint made it a landline number. Can they do that without my permission? Also, is it true that FCC regulations state that there is a wait period for landline to mobile porting? Now I will have to keep my Sprint account for 5 more days and frankly after two years of their billing practices I'm afraid they will be billing me for things that I shouldn't have to pay. They have already extended the contract on one of the phones so now I will have to pay an early termination fee on that line. I was not informed of the contract extension and would not have know about it at all if I hadn't asked for the contract end date for ALL the phones. Is that legal???
Help

land line switch to voip Addict

Hello, My name is Tony and i am a voip addict. My first time trying Voip was when i was laid off last June. It started with the great savings i was paying $80 a month from verizon. I then was in walmart and was reading vonage for $25 a month unlimited. I then heard other friends trying other things like skype and said to my self well whats the harm a little try will not hurt. So in August i switched my service the a broad band company voip called phone power unlimited clone line and 25 functions for 19.95 a month. added with my broadband dsl from netzero $25.00 a month. a savings of $35 bucks a month. the digital sound is so clear and the call forwarding to my cell is so nice when i am not at home i forward it to my parents house or cell online.

I know my friends at verizon keep calling me to help, them want me back they mis me so. Even offer me a $75 gift card to come back for a 2 year commitment to a all in one dsl phone tv. I feel so bad that i am addicted to not paying for each service on a phone bill it just feels so good to have it all under $20.00 a month. Maybe one day i will come back they Advertising a uconnect at Alltel i might come back to verizon that way. I am just hooked and i am expanding my addiction and looking at Alltel Home broadband phone and fax hard wire unit its a cell unit but its more like a wifi router that uses cell phone towers and you can plug it in to your home wiring. and has the highest wattage you can find in the USA 3 watts like the old bag phones. dont know yet i will have to think about it. I would have to go the Chrysler to buy the unit and get it setup at Alltel it is ment for cars.

I thought i would tell my story and i admit it i am a addict for low prices and better service. It only took one day to switch my landline to voip.

Thank You

Tony

AT & T NOT GOING BY FCC LAWS AND GUIDELINES

AT & T REFUSED TO PORT MY NUMBERS TO VERZION BECAUSE I OWE THEM MONEY AND THEY CANNOT DO THIS !!!!! I JUST NOW FILED A COMPLAINT WITH THE FCC BEACAUSE IT STATES IN VERY PLAIN ENGLISH THAT THEY MUST ALLOW PORTING OF YOUR NUMBER NO MATTER WHAT YOU OWE THEM PERIOD. THERE IS NO GRAY AREA HERE IT IS RIGHT ON THE FCC WEBSITE FOR ALL TO SEE AND UNDERSTAND NOTHING COMPLICATED SO GO AND READ IT. I WOULD REALLY LIKE TO HAVE A LAWYER FILE A MAJOR LAWSUIT ON THIS MATTER BECAUSE WE WOULD WIN HANDS DOWN. HOW DOES A HUGE COMPANY LIKE AT&T GET BY WITHOUT OBEYING THE RULES OF THE FCC WHO ARE BY THE WAY THE FEDERAL AGENCY WHO MAKES ALL THE RULES PERTAINING TO WIRELESS AND OTHER COMMUNICATIONS. THEY FLAT REFUSED TO GIVE ME MY PHONE NUMBERS WHICH MAKES ME BELIEVE THAT WE NEVER EVER OWN OUR NUMBER NO MATTER HOW LONG THAT WE HAVE IT BECAUSE I HAD MY NUMBERS FOR MANY MANY YEARS AND MY CELL NUMBERS ARE PRINTED ON MY BUSINESS CARDS AND OTHER DOCUMENTS. ANYWAY IT IS THERE FOR ALL TO SEE JUST GO TO THE FCC WEBSITE AS IT IS SUPPOSED TO BE FOR US THE CONSUMERS WHO ARE SPENDING ALL THESE BILLIONS OF DOLLARS WITH THESE CELL PHONE COMPANIES. WELL, I WILL JUST WAIT AND SEE IF THE COMPLAINT THAT I FILED TODAY 2-22-09 IS ANSWERED AND DEALT WITH AND HEY ANY LAWYERS OUT THERE WANNA TAKE THIS ON PLEASE FEEL FREE TO CONTACT ME AT HONESTCOWGIRL@AOL.COM THANK YOU FOR LETTING ME VENT ABOUT THIS MESS.....................THRESA JONES

AT&T

If you're such an "honest cowgirl", then how about paying AT&T what you owe them? Problem solved. And no need to shout.

cowgirl is cute unlike you

cowgirl is cute unlike you that look like a wrinkly cow's urination apparatus. att rob you blind and then for dessert kick you in the balls or ass if you are female and obviously lacking balls in the genital area.

ITS ME THRESA WHO STARTED THIS THREAD-PLEASE HELP US

ONE THING THAT I DID NOT MENTION IS THE REASON I AM TRYING TO GET AT&T TO RELEASE OUR CELL PHONE NUMBERS IS THIS IS THE ONLY THING MY HUSBAND HAS ASKED FOR AND HE HAS TERMINAL CANCER. THIS IS REALLY A SAD SAD WORLD IT IS ALL ABOUT THE MONEY. I HAVE LITERALLY SPENT WEEKS ON HERE RESEARCHING AND COMPLAINING AND EVERYTHING I COULD THINK OF TO GET THEM TO LET GO OF THESE TWO NUMBERS SO THAT MY HUSBAND'S FRIENDS AND FAMILY COULD CALL AND CHECK ON HIM BECAAUSE OF HIS CONDITION WITH NO RESPONSE. THESE ARE THE CELL PHONE NUMBERS EVERYONE FOR FIFTEEN YEARS HAS HAD YES WE HAVE HAD THE SAME PHONE NUMBERS FOR MANY MANY YEARS ALL OUR CONTACTS AND FAMILY AND FRIENDS HAVE THESE NUMBERS. TO ME THIS IS NOT YOUR EVERYDAY SITUATION IT IS A SPECIAL CIRCUMSTANCE CASE BUT I GUESS TODAY NOBODY IS A SPECIAL CASE AND TO ME THIS IS SO VERY SAD.......IS THERE ANYONE OUT THERE THAT CAN HELP US PLEASE I WANT TO DO THIS FOR HIM.....AND I AM SO SO TIRED SOMETIMES THAT I CAN'T EVEN READ THE WORDS ON THIS TEENY TINY COMPUTER THAT I HAVE BUT I COULDN'T AFFORD TO GET A LARGER SCREEN THIS TEN INCH SCREEN IS SO HARD ON MY EYES IT GIVES ME TERRIBLE HEADACHES. HEY THANKS SO MUCH TO ALL YOU WHO LISTENED TO ME VENT ON HERE I APPRECIATE IT MORE THAN YOU WILL EVER KNOW.
THRESA JONES HONESTCOWGIRL@AOL.COM
AT&T ACCOUNT NUMBER THAT THEY WANT 1100.00 TO PAY OFF IS 740480304 JUST IN CASE SOMEONE WHO WORKS FOR AT&T READS THIS AND CAN MAYBE HELP. A FRIEND OF MY HUSBAND IS WILLING TO PAY OFF THE 396.00 OUR ACTUAL BILL WITHOUT ALL THE EARLY TERMINATION FEES AND SUCH ALL ADDED. WE ARE MORE THAN WILLING TO STAY WITH AT&T BUT I JUST DON'T KNOW WHAT TO DO ANYMORE PLEASE HELP US.
THRESA JONES IN GREENFIELD, INDIANA

I'm sorry your husband is

I'm sorry your husband is sick but basically you have 2 choices...stay with att and keep your # or change to another company and get a new phone number which you could then give to your friends and family and they would still be able to keep in touch...

Landline portability

I, too, am having the devil of a time getting my landline ported to another company. I started the process on Feb. 7, 2009. Today is Feb. 22. AT&T continues to tell me that there is no "freeze" or block on my local account. BUT the new carrier cannot access the database and get the number. We have had this number for 27 years. How can AT&T be so brazen? I have filed a complaint with the FCC. I would like to file a lawsuit.

I want to port my business line to my cellphone or home landline

I am a small business owner/operator. Iowa Telecom is the provider of my business line. Last week I called them to ask if they could possibly reduce my monthly charges because I can't afford the $70 / mo. charge for the line any longer. (I only get about a couple phone calls per day.) They said they couldn't because of Federal regulations. Now I'm wondering if I can "port" my business number (which is really an easy to remember one), onto either my home number (also Iowa Telecom and my home is only three blocks from my shop) or my pay-as-you-go cell phone, which is Virgin Mobile. Can you advise? Thank you in advance.

any response?

I have the same, exact question. No reason to be run into debt by a phone number that doesn't ring that often anymore. Please help!

I was $85 monthly for a

I was $85 monthly for a Verizon biz land line. I got them to take the long distance service off the bill, so it went down by $35. I plan to port the biz number to Virgin or Tracfone prepaid. I heard it may take a few days to process, but so what. Virgin uses Sprint network, Tracfone AT&T or TMobile, so check which network carrier would work best in your area. You might lose your yellow page listing, but there are ways around this too. I say try it!

tracfone

what-ever do, DO NOT GO WITH TRACFONE !!!!!!! THEY ARE THE BIGGEST CROOKS OUT THERE !!!!!!!!!!!!!!!!!!!!!!! THEY ARE THE MOST UNTRUSTWORTHY GROUP TO DTEAL WITH!!!! GO ON THE INTERNET FOR COMPLAINTS ONT THEM T !!!! IT IS UNBELIEVABTLE THAT THEYARE STILL IN BUSINESS....PROBABLY NOT
FOR TOO MUCH LONGER

UR THE ONE THAT'S THE BIGGEST

UR THE ONE THAT'S THE BIGGEST CROOK KNUCLEHEAD! FART ON UR LIPS!

land to cell

After I port my land number to a cell- will the land company cancel ?

2. If my cell is in the house- or even not- if someone calls me- does it ring on both /

3. If I buy a second cell- from the same company- can I put the same number on it ?

4. can I "dod" a call forwarding from one cell to another- if the second cell has a different number ??????

yes no no and what da furck

yes no no and what da furck is a DOD

Port wireless number to landline

I have a huge problem and have contacted the fCC to see if i can do it with no responce. Can i port a cell phone number to a landline. I need to do this as its a business number and it would cost $30,000-38,000 to change to a total different number. Can i do it and how?

Thanks Jason

Is it possible to port a

Is it possible to port a cell number to a landline??? I have Sprint for Cell service and Comcast VoIP for landline. I want to cancel my cell and port my number to Comcast VoIP.

Thanks,

-G

Port wireless number to landline

The problem with trying to port a cell number to a landline is that the prefix assigned to the cell phone doesn't match any prefix assigned to the calling center for the billing of toll calls. I suggest that you look into VOIP as an option.

landline cell phone

help.. my husband has a garage business and is looking for something that would link his business landline to his cell phone.. they are different numbers.. i have looked at bluetooth but that only has a 30 ft range... i am looking for him to be able to switch between them if hes going out for test drive.. even a phone with a programmable "forward" key would work.. any ideas?? thanks!

You almost had it - Why not

You almost had it - Why not just set up normal CALL FORWARDING?

landline cell phone

help.. my husband has a garage business and is looking for something that would link his business landline to his cell phone.. they are different numbers.. i have looked at bluetooth but that only has a 30 ft range... i am looking for him to be able to switch between them if hes going out for test drive.. even a phone with a programmable "forward" key would work.. any ideas?? thanks!

Number Port Problem

You are strongly encouraged to file an on-line complaint with the Texas State Public Utilities Commission and to write and send a certified return receipt letter to Verizon disputing the early termination fees. Make sure you read your contract very carefully and make sure you did not make any changes to your plan during the contractual time. If you did, you very well may have "upgraded" your plan resulting in a contract extension. If this is the case, you will want to dispute the fact that no contract extension was ever disclosed or alluded to.

number port mislead.

Has anyone been mislead by verizon to the subject of porting your number and contract termination?: "stating that as long as you cancel on the cancellation date, there will be no early termination fees." Two calls were made on two different ocassions with two different sales reps from the 1-800 number, to ensure accuracy. I stated i wanted to port my number to another company and if there was any fees for that. The only thing stated was that "as long as i cancel on the cancellation date, i would not be charged an early cancellation charge". Well as things evolved, that was not the case and was wanting to now if anyone else has experienced this. I live in texas by the way if it matters to anything.

thank you.

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