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Lifeline

Low Income telephone service

Audit of San Diego phone bills highlights challenges of deregulation

25 years after the breakup of the AT&T monopoly, a comprehensive audit of more than 700 San Diego phone bills challenges the long-cherished assumption that "phone deregulation has reduced costs for all customers." The ugly reality is that for the majority of wireless and landline telephone bills studied, customers pay unjustifiably high per-minute charges for long distance and wireless services. Get an overview of the 87-page report here.  Get the full report in PDF format.

Response to Chris Reed's opinion of UCAN in "America's Finest Blog"

Union-Tribune Opinion Editor Chris Reed has slammed UCAN because he dislikes our 87-page report that exposes flaws in the deregulation of the telephone industry. Unfortunately, Mr. Reed's blogs are magically preventing readers from posting comments.  You can't view our rebuttal at Chris Reed's blog, but you can read it here.

This is the report that AT&T does NOT want you to see: Phone Bill Survey of UCAN Members

This analysis of consumer phone bills in PDF format has spurred an intense reaction from AT&T and its cronies in the mainstream media. This report dares to suggest that the deregulation of phone services has increased the cost of communications for low-income consumers. GET IT HERE.

Consumers overspending on telecom bills

INFORMATION WEEK -  According to an audit of 703 consumer phone bills by TeleTruth, long-distance charges have increased on average to 55 cents a minute, and just
8% of landline customers pay less than 10 cents a minute. Full Story. Read the full 87-page report here. <!-- / teaser (dek) copy -->

Study shows many customers pay way too much for "cheap" cell phone plans.

Los Angeles Times, David Lazarus - Coverage of the UCAN TeleTruth study of 700+ "deregulated" phone bills finds that the average cell phone bill costs about $3 a minute when you factor in all the hidden fees, taxes, and surcharges. Full story.

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