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An interesting article in Sunday's New York Times sheds light on a recent strategy that Internet service providers have been putting into motion. More.
On April 24th, the California Public UtilitiesCommission, made a ruling on AT&T Tariff Rule 12 that will have a significant impact on AT&T marketing abilities. The ruling gave validity to Advice Letters 28800 and 28982 written in 2006 by AT&T. Read more.
Seattle Post-Intelligencer, June 9, 2008 - EVER NOTICE a mysterious charge on your cell phone bill for ringtones, premium text messaging or other mobile content you didn't authorize? Read more.
Verizon and Alltel are merging, but is it good for consumers?
Today the Associated Press reports that AT&T has settled a nationwide class action suit over 3rd party cell phone charges. Read more.
The Cox May bill includes an insert that gives notice to customers about July 2008 rate increases. The notice says, "new rates for pay-per-use calling features effective 7/1/08.
BusinessWeek, May 20, 2008 - Angry consumers are filing lawsuits against wireless companies, reflecting a wave of discontent with new, mostly Web-focused, services. Read more.
The American Customer Satisfaction Index has released its quarterly report today. No surprise to me that Sprint has hit a low year-over-year of -8.2 percent. Read more.
UCAN's reply comments support a strong reporting requirement for telecommunications abuses, something the Cellular Telephone Industry Association(CTIA), AT&T, Verizon and other carriers don't want. These proceedings will decide if the companies will have to comply with basic consumer protection standards, or will be allowed to police themselves. Read More
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UCAN's affiliate New Media Rights is hosting a discussion forum on the future of media and journalism in San Diego. Join in on the discussion now!
How to protect your own blog or website from liability for user generated content
Is Youtube putting advertisements on user videos without permission?
Essential free and open software toolkit for consumers
How to find free music, images, and video you can use or remix in your own creative works
How to Listen to Music on the Internet for Free...Legally
How to make a Podcast... for free
Visit NewMediaRights.org
Get personal assistance with your consumer complaint about a company by using our Online Complaint Forms. Or, call the Fraud Squad Hotline at (619) 696-6966!
Want to bring the hammer down on annoying telemarketers? Stop Telemarketers Now and get your number off telemarketing lists. And for the telemarketers that just won't take no for an answer; we'll show you how to take them to court and hurt em where it counts...in the pocketbook.
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What are you packin? Is it anything like UCAN's new and improved Consumer Complaint Directory? If not, you should really pick up a copy. This thing is chock-full of hard-hitting consumer punch.
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