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This past week, the FCC acknowledged that they will investigate exclusivity arrangements between the wireless carriers and the cell phone manufacturers.
June 17, 2009-- UCAN saved a Verizon Wireless customer almost $3,000 on an enormous International data roaming bill from Mexico.
Calling "zones" and LATA's - This trip to the "phone phat farm" can save your home or business money ...
UCAN has won important consumer protections that will minimize International Roaming fraud for AT&T wireless consumers when traveling abroad.
Whether you are the victim charges incurred on a stolen or lost phone, or you simply have charges for calls you did not place, UCAN's case against AT&T (for unauthorized International Roaming charges to customers who visited Ethiopia) was brought to reinforce your rights; you are NOT responsible for unauthorized International Roaming charges under California law.
AT&T will now have to provide basic consumer protections that will prevent International Roaming fraud, and allow customers to control the services they use.
I know you've been dying to hear this one so give your thumbs a rest and read on...
In which Michael Shames becomes A Geekazoid Guinepig & tests the Verzion Network Extender in his home. And likes it.
Spam has moved to your phone line and one way they get past your personal defenses is by spoofing the Caller ID text
Be sure you are paying for the right Verizon data plan
Cell phone users along the Mexican border from San Diego to Brownsville have reported being billed for international roaming calls that originate in the United States.
A current Sprint customer was charged for overlapping international roaming calls and charged for calls that appear to be made at the same time on both sides of the border. Many of the alleged calls were to the same unknown numbers for which the customer and his family had no connection. UCAN checked the billing history and also called the unknown numbers to see if these numbers were connected to the customer or his family in any way. Furthermore, the customer's bill showed a 6-minute call at 12:54 pm, a 1-minute call made at 12:56 pm, a 10-minute call made at 12:57 pm and another 1-minute call made at 1:05 pm. The first call overlapped the 2nd and 3rd calls by 3 minutes. The 3rd call overlapped the 4th call by 2 minutes.
If you are a Sprint customer near the border and charged international roaming for calls made while in the United States, or similar issues, please let us know by filling out our Telephone Bill Complaint Form. Please also fill out the complaint form if you have been a victim of international roaming to Mexico while in the United States while using another cell phone provider, such as Verizon, T-Mobile or AT&T (formerly Cingular).
What does it mean when you see YOU GOT VIRUS in My BLuetooth Places and did Paris Hilton's phone really get hacked?
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UCAN's affiliate New Media Rights is hosting a discussion forum on the future of media and journalism in San Diego. Join in on the discussion now!
How to protect your own blog or website from liability for user generated content
Is Youtube putting advertisements on user videos without permission?
Essential free and open software toolkit for consumers
How to find free music, images, and video you can use or remix in your own creative works
How to Listen to Music on the Internet for Free...Legally
How to make a Podcast... for free
Visit NewMediaRights.org
Get personal assistance with your consumer complaint about a company by using our Online Complaint Forms. Or, call the Fraud Squad Hotline at (619) 696-6966!
Want to bring the hammer down on annoying telemarketers? Stop Telemarketers Now and get your number off telemarketing lists. And for the telemarketers that just won't take no for an answer; we'll show you how to take them to court and hurt em where it counts...in the pocketbook.
Don't buy a cell phone without our Mobile Phone Plan Checker!
Register to get it FREE right now!
What are you packin? Is it anything like UCAN's new and improved Consumer Complaint Directory? If not, you should really pick up a copy. This thing is chock-full of hard-hitting consumer punch.
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