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AT & T says I don't have the insurance I bought
Purchased a $400 phone at Radio Shack and then went to AT&T store to sign up for insurance on the phone. The guy entered it into the computer. Fine. Then my daughter breaks the phone this week and AT& T claims I did not put insurance on the phone. The sales guy must not have enetered it into the computer. They never offer a receipt or print out after they make changes int he computer. Do I have any recourse at all? The district manager was extremely rude. I told her to check the security tapes and see that I was at the store that day. She claims she did which I do not believe. Any help is appreciated; thanks!
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