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FCC Communications Consumer Protection and Empowerment Proceeding

The FCC recently sought comment concerning what actions need to be taken to ensure consumers of wireless, broadband, and video services are well informed about: the costs associated with the services; the contracts consumers must enter into; the charges for which consumers are billed; and the methods for resolving billing issues.

The FCC proceeding is CG Docket No. 09-158.

You can review comments and other documents filed in the proceeding on this page of the FCC website.

If as a consumer you would like to comment in this proceeding you can do a express filing here by clicking on the link for 09-158.

If you want to file a longer document than the express filing you can do so here and attach a document.

Although comments may be filed at any time, Comment regarding the specific Notice of Inquiry were due October 13, 2009 with reply comments due on October 28, 2009.

UCAN is tracking this proceeding and will keep you posted to additional opportunities to comment in the future, as well as information regarding our own filings in this proceeding.

Filed Under
Communications: Communications Technology - Wireless -
Tags: FCC - wireless - broadband - consumers - consumer protection - disclosure - cramming - billing - contracts - fees -


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