Keep up with UCAN.org by following us on Twitter!

Thanks for visiting UCAN.org! Please remember our services are available because of grassroots donations from people like you. Please help us continue our work with a donation of any amountClick here to visit our secure donation page.

Communications Technology

Is your broadband connection a turtle or a rabbit? Some consumer tools for dealing with a slow internet connection?

Is your internet connection slower than Congress trying to pass health reform? If so, here is some good news. There are some new and useful tools to help you deal with your dragging broadband. 

Too Lazy puts unauthorized charges on Verizon cell phone bills

John investigates the website Too Lazy further.

Wayward regulators

Five years of misservice as a coopted regulator has resulted in a reward by the Govenor to a disgraced appointee.   This is but an unsavory taste of the miasmic meal served daily by regulators who are supposed to be protecting the public....but aren't.

UCAN's New Media Rights partners with Harvard's Berkman Center and the Online Media Legal Network.

UCAN's New Media Rights project, which offers free legal help, equipment, and technical expertise to online artists, musicians, filmmakers, and citizen journalists, has been invited to be a partner with Harvard's Berkman Center for Internet and Society and the Online Media Legal Network. Full Story.

TP2 One Month Later: The Touch Pro's and Cons

Verizon's Touch Pro 2 smartphone is a must if you need a keypad and the fullest possible Exchange integration but it's not what I had hoped for.

Consumers complain about unauthorized charges on their cell phone bills

 

NMR Community Journalism Project investigates: Consumers complain about unauthorized charges from TooLazy LLC on their cell phone bills.

PUC re-appointment of Chong rejected by Senate

On December 8th, the head of the State Senate announced that the Senate would not hold a hearing to confirm PUC Commissioner Rachelle Chong. Chong, who has been severely criticized by consumer groups, was first appointed in 2006 and had been seeking a term that would have lasted through 2014.   If Chong is not confirmed this year, she will be forced to step down from the Commission.   This is the first time in modern history that a PUC appointment has been rejected by the Senate.  Read why.................

Google To Go: Observations on the Motorala DROID Smart Phone

A review of Verizon Wireless' new Motorola DROID Smartphone using the Android mobile operating system and why I'm taking mine back.

UCAN investigates cell phone kiosks

 

John Mattes, UCAN's embedded reporter, goes out in the field to investigate cell phone kiosks which house "authorized retailers". They make customers sign additional contracts for new phones and plans, that include hidden fees of more than $100 dollars.

DON'T BUY A MOBILE PHONE WITHOUT UCAN'S CELLPHONE PLAN CHECKER and check out NEW MEDIA RIGHTS CREATIVE COMMONS HOW-TO AND LEGAL GUIDES

Does the Fair Credit Reporting Act apply to Equifax's National Consumer Telecom and Utility Exchange?

Telecom and utility companies use the National Consumers Telecom & Utilities Exchange (NCTUE), a members-only, unique Equifax database to review consumer credit history. The question remains whether the Fair Credit Reporting Act applies to the NCTUE and what information consumers should be able to obtain about themselves.



Like what you see? Go ahead and show your support! UCAN is a truly independent non-profit watchdog organization, dependent on grassroots donations like yours!

Utility Consumers' Action Network

(619) 696-6966 or file a complaint about a company online.

Terms & Conditions

UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.

That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.

See our Terms of Use, Privacy, and Copyright complaint policies as well as our Content Reuse Policy, Some Rights Reserved.