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NBC's Consumer Bob Hansen interviews Art Neill on ways you can save money on your mobile phone bills. More.
Learn the magic phrase that can lower your cable bill.
MSNBC NEWS: UCAN's Fraud Squad Advocate Sue Macomber urges caution when getting insurance for smart phones. Full Story.
UCAN's Telecom Attorney, Art Neill, just finished an interview with ABC news about the "Top Seven Cell Phone Gripes." Find out what they are and learn how to complain. Full Story.
Wireless phone companies have long used special "fees" and "surcharges" to boost their bottom lines -- a tactic that now has infected the airline, hotel, car rental and other increasingly consolidated retail service markets. However, the wireless retailers have recently begun to shamelessly exploit the nickel-and-diming tactic with a new round of inflated fees. It is explained in full by Los Angeles Times columnist David Lazarus, who relied upon UCAN's analyses in a recent July 18th column.
Our resident Telecom "Doctor," Phil Wells, explains how with "tethering" you can hook up your cell phone to your laptop while travelling and use it as a modem. But be prepared ... you could be in for an adventure.
In February 2009, UCAN's Executive Director joined many frustrated AT&T victims when he asked them to terminate two phone lines be closed because of poor service. Michael wrote three letters to AT&T but got no response. In June, he wrote to the company's executive offices promising legal action relating to the company's lack of responsiveness to customers. It worked like a charm ... sort of. READ MICHAEL's CORRESPONDENCE or better yet, file a COMPLAINT HERE.
UCAN has won important consumer protections that will minimize International Roaming fraud for AT&T wireless consumers when traveling abroad.
Whether you are the victim charges incurred on a stolen or lost phone, or you simply have charges for calls you did not place, UCAN's case against AT&T (for unauthorized International Roaming charges to customers who visited Ethiopia) was brought to reinforce your rights; you are NOT responsible for unauthorized International Roaming charges under California law.
AT&T will now have to provide basic consumer protections that will prevent International Roaming fraud, and allow customers to control the services they use.
Save money on phone service by switching to pre-paid. Compare providers with this useful chart.
Utility Consumers' Action Network
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UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.
See our Terms of Use, Privacy, and Copyright complaint policies as well as our Content Reuse Policy, Some Rights Reserved.
You can earn Watchdog Bones by commenting on content and speaking out in the forums. See the Watchdog Bones Leaderboard here!
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UCAN's affiliate New Media Rights has created a series of investigative reporting videos based on your consumer stories. Check out the new and easily searchable Guides page!
How to protect your own blog or website from liability for user generated content
Is Youtube putting advertisements on user videos without permission?
Essential free and open software toolkit for consumers
How to find free music, images, and video you can use or remix in your own creative works
How to Listen to Music on the Internet for Free...Legally
How to make a Podcast... for free
Visit NewMediaRights.org
Get personal assistance with your consumer complaint about a company by using our Online Complaint Forms. Or, call the Fraud Squad Hotline at (619) 696-6966!
Want to bring the hammer down on annoying telemarketers? Stop Telemarketers Now and get your number off telemarketing lists. And for the telemarketers that just won't take no for an answer; we'll show you how to take them to court and hurt em where it counts...in the pocketbook.
Don't buy a cell phone without our Mobile Phone Plan Checker!
Register to get it FREE right now!
What are you packin? Is it anything like UCAN's new and improved Consumer Complaint Directory? If not, you should really pick up a copy. This thing is chock-full of hard-hitting consumer punch.
