News

Save money on your wireless cell phone bill

UCAN's telecom Attorney Art Neill
NBC's Consumer Bob Hansen interviews Art Neill on ways you can save money on your mobile phone bills. More.

Ditching the Ball and Chain: A case for pre-paid cell phones

Tired of the same old ball and chain you fall asleep to every night and wake up to every morning? Fed up with the monthly recurring burden you pay the ball and chain just to be able to talk when and where you want? No, this isn't about an over-protective parent or significant other.  We are talking about your cell phone contract. A pre-paid cell phone plan might just provide you with an escape from the monthly  burden.that some refer to as a wireless bill.

Lower your cable bill with one phone call and four magic words

Michael Shames shows how to lower your cable bill without reducing service
Learn the magic phrase that can lower your cable bill.  

Consumer Alert - DirecTV Complaints On Rise

UCAN has received many complaints about DirecTV from disgruntled consumers. If you're a victim of DirecTV, please file an online complaint with UCAN's Fraud Squad. If you signed up for a bundled AT&T / DirecTV package in California, you may also want to file a complaint with the California Public Utilities Commission at https://ia.cpuc.ca.gov/cimsapp/

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Time Warner Cable - Equipment Return Policies From the Twilight Zone

Patience is a virtue.  Lying is not.   So when Time Warner declares that customers attempting to return cable equipment at Time Warner offices in San Diego is rarely subjected to having to wait to return equipment one is forced to wonder is Time Warner just flat out lying or has it's sense of realiity been altered by watching too many episodes of the Twilight Zone.   

Cox Celebrates New Year By Charging New Fee and Raising Existing Fee

Starting January 1, 2010, Cox customers will see a slight increase in their monthly bill. Cox is both charging a new fee, the Regulatory Cost Recovery fee, and raising an existing fee, the Universal Service Fund fee

No ETFs for Breaking Sprint Contract Due to New $4.99 Monthly Charge

Sprint is charging a new monthly fee called the $4.99 Account Spending Limit charge.

Surprising Ways to Reduce Your Cable TV Bills - More TV, Less Money

With the average family paying upwards of $70 per month for cable alone and throw on another $40-50 per month for broadband Internet, the bucks are really adding up.   In many cases, families pay more for cable/Internet than they do for electricity or water each month.  Fortunately, cable customers are not powerless to fight back.   Here are some proven and probably surprising tips about how to get your monthly cable bill lower.

Why does buying a Smartphone require a data plan?

AT&T requires you to have at least a $30 per month data plan when you sign up for their services with a smartphone regardless of whether or not you bought the smartphone from them or intend to use their data network.

Washington Attorney General Sues DirecTV

UCAN has received many complaints echoing the same unfair sales practices alleged in a recent lawsuit filed against DirecTV by the Washington State Attorney General. If you're a victim of DirecTV, please file an online complaint with UCAN's Fraud Squad.

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