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Wireless Phone Early Termination Fees (ETFs)

Early Termination Fees or ETFs remain consumers biggest complaints. ETFs only apply if you are under a contract with the company. Here is a list of the current wireless phone ETF fees.

 

  Advanced Devices  Standard Devices
AT&T Mobility $325 per line minus $10 per month for each month of service $150 per line minus $4 per month for month of service 
Sprint Nextel $350 per line for first 6 months then minus $20 per month for each month of service but at no time less than $100 $200 per line for first 4 months then minus $10 per month for each month of service but at no time less than $50
T-Mobile USA $200 per line $200 per line
Verizon Wireless $350 per line minus $10 per month for each month of service $175 per line minus $5 per month for each month of service


Click on a company's name to see the details of their ETF policy. If you purchase your wireless device from a kiosk or other authorized dealer there may be an additional cancellation fee. Remember you can avoid ETFs altogether by paying full price for a wireless device and not entering into a contract. And in California each of the carriers provides a 30 day trial period when you sign up for new service that you can cancel without incurring an ETF, though you may incur some charges related to returning the phone.

About UCAN

UCAN has represented the interests of San Diego County utility customers since 1983. UCAN focuses its efforts on the rates and services of San Diego Gas and Electric Company, telecommunications utilities and the City of San Diego Water Department.

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