Telephone Scams and Telemarketers

As a consumer, you have the right to be put on any telemarketer's "Do Not Call" list. When you are contacted by a telemarketer, ask that your name be added to this list. You can also sign on to the Federal Do Not Call list in less than a minute.

Attorney General’s Office
California Department of Justice
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
800/952-5225
619/645-3035 Telemarketer Registration Information
www.caag.state.ca.us
Online consumer complaint form
Call to find out if a specific telemarketer is registered in California. Mail your complaint to the Public Inquiry Unit, or submit your complaint online.

American Telephone Fundraiser Association
Charitable-Telephone Preference Service
USPS Kilbuck Branch
1001 California Ave.
PO Box 99356
Pittsburgh, PA 15233-9998
Consumers can register at this address to reduce the number of fund-raising calls from nonprofit organizations. Mail a letter requesting to have your name removed from all mail and telephone solicitation lists.

Direct Marketing Association (DMA)
Click here for a DMA form letter
Mail Preference Service
P.O. Box 9008
Farmingdale, NY 11735-9008
www.the-dma.org
email: consumer [at] the-dma [dot] org
To remove your name from a nationally-based advertising list, contact the DMA with your name and address. It costs $5 to do this online, or you can fill in the form, print it and mail it in at no cost.

National Fraud Information Center
Internet Fraud Watch
P.O. Box 65868
Washington, DC 20035
800/876-7060 hotline
www.fraud.org
Online complaint form
Handles consumer complaints about fraudulent promotions in cyberspace and telemarketing fraud. Will report instances of fraud to the appropriate law enforcement agencies.

San Diego Boiler Room Task Force
Federal Bureau of Investigations (FBI)
9797 Aero Drive
San Diego, CA 92123
619/285-4200
The Task Force takes complaints regarding telephone "boiler room" (telemarketer) investment and sales scams. Call the office for assistance.

San Diego City Attorney
Consumer and Environmental Protection Unit

1200 Third Avenue, Suite 700
San Diego, CA 92101-4106
619/533-5600 helpline
http://genesis.sannet.gov/infospc/templates/attorney/complaint_form_eng.pdf
email: cepu [at] sandiego [dot] gov
Investigates and prosecutes crimes committed in the City of San Diego involving public heath, consumer transactions such as misleading advertising, environmental pollution, and other unlawful business acts and practices.

San Diego County District Attorney's Office
Economic Fraud and Environmental Protection Division
P.O. Box X-1011
San Diego, CA 92112-4192
619/531-4070
619/531-3507 24-hr. message
http://www.co.san-diego.ca.us/cnty/cntydepts/safety/da/
Prosecutes investment, insurance, and real estate fraud, false advertising, and telephone scams within San Diego County but outside of the City of San Diego. Also takes consumer reports of illegal or hazardous pollution of air, land, and water and prosecutes complaints that are within the jurisdiction of the County’s DA office. Otherwise, the office will refer complaints to the appropriate agency.

Utility Consumers’ Action Network (UCAN)
3100 Fifth Ave., Ste. B
San Diego, CA 92103
619/881-UCAN consumer hotline
www.ucan.org
Form letters for consumer complaints (copy and use freely)
Online complaint form (tell us about your consumer issue)
Nonprofit group offers a hotline that consumers can call to get information on utility and privacy issues and to find out what agencies and businesses to contact with general consumer complaints. If you need more copies of the Got a Gripe? guide, please call the hotline number.

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