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Security and Protection Services

Bureau of Security and Investigative Services
California Department of Consumer Affairs
400 R Street, Suite 3040
Sacramento, CA 95814-6234
800/952-5210 complaints & information
800/344-9940 TDD
www.dca.ca.gov/bsis
Consumer complaint form
email: bsis [at] dca [dot] ca [dot] gov
Takes complaints about burglar alarm companies and their agents, locksmiths, patrol dog operators, private investigators, repossessor agencies and their employees, security and patrol guards, and security training facilities and their instructors. Call to get a complaint form, download a form online, or send a detailed letter with copies of important documents to the above address.

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