Nursing Home Care
San Diego County Aging & Independence Services
Longterm Care Ombudsman Program
9335 Hazard Way, Suite 100
San Diego, CA 92123
858/560-2507
760/747-8566 North County
800/640-4661
www.sdcounty.ca.gov/ais/ltcprog.html
Volunteer organization working on behalf of nursing home residents to take complaints about patient care, poor living environment, and alleged abuse. Complaints can be registered by phone or mail, or during on-site visits.
Nursing Home Administrator Program
California Department of Consumer Affairs
P.O. Box 942732
1800 Third Street, Ste. 162
Sacramento, CA 94234-7320
916/323-6838
800/236-9747
www.dca.ca.gov/r_r/nurseho1.htm
Accepts complaints about nursing home administrators. Contact the program to receive a free brochure on how to file a complaint. Complaints about facilities should be directed to the Department of Health Services (see above).
California Department of Health Services
Licensing and Certification
7575 Metropolitan Drive, Suite 104
San Diego, CA 92108-4402
619/688-6190
866/706-0759
www.dhs.cahwnet.gov/lnc/rights/index1.htm
Takes complaints on patient care, alleged abuse, poor food and physical conditions at nursing home facilities. Will not handle insurance or physician complaints. Complaints can be taken over the phone or in writing and can be handled anonymously.
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Don't be mislead by one individual
Pine Tree Cottage is an RCFE that has remained in substantial compilance in its nearly 17 years since inception.
It is okay to choose who to do business with, but this is one persons opinion. Don't be mislead and loose out because one individual could not afford their service. i hear they even were offered a discount to this family and still they could not afford this level of care, dont get me wrong I was not happy to hear their complain about their savings. Well others almost made the mistake by looking at other options including the facility this family eventually moved to. needless to say I am glad she moved and we did not.
if you should ask this one person about ther opinion please ask about about the other facility this family used for you will find their complained to be the same and all stem about money.
by the way i heard she donated an old broken phone that that yes the manager removed from her facility. this item was never stolen. she should go to the source and resend her donation. it's okay to be an indian giver.
MY GRAND MOTHER ALWAYS SAID; ITS YOUR CHOICE TO CHOOSE WHO YOU DO BUSINESS WITH. IF YOU DON'T LIKE THE WAY ONE DOES BUSINESS IT'S YOUR CHOICE TO MOVE ON. CHOOSE WISELY..............
IF YOU SHOULD CALL THIS LADY ASK WHERE ARE THE OTHER UNHAPPY CLIeNTS IN A FACILITY SO WELL RAN BY NURSES OF 17 YEARS. SO READERs BELIEVE IF YOU WANT to. IT CLEARLY SOUNDS AS IF SHE WANTED TO CHANGE THE WAY THIS WONDERFUL PLACe DOES BUSINESS.
one other word of advise try interviewing current resident and asking for recommendations, we did. with 17 years under their belt i am sure they have more than this one individual who's family member was seen asking the nursing to not allow her family to do this he by moving her. this is a facility where i am comfortable walking into their open door policy and seeing other families enjoying the luss ground.
Concerned family
I've heard that their not up
I've heard that their not up to date on the books and people were getting short changed on their hours when they were working there. The staff that work there don't see the extra money and I'm sure other shady stuff go on there that hasn't been disclosed that should be investigated.
Never had a payrole problem
while I was employed there our payrole was out sourced. Never had a problem. Perhaps we should direct our concerns to our congressman about their taxing methods.
their care
I know someone who has had a family member there and could probably get you more information if you email me. Good Luck with your brother!
additional info
A friend of mine has had a family member there. Maybe the 2 of you could exchange your views, if you are still interested, please reply by email. Thanks for your post.
Pine Tree Cottage 1701 Peerless Dr, El Cajon, CA 92021-342
Pine Tree Cottage IS CHARGING AN ADDTIONAL $500 PER MONTH PER RESIDENT FOR HOSPICE TO VISIT.
THE WORKERS AT Pine Tree Cottage ARE NOT GIVEN ANY EXTRA PAY FOR THIS, THE MONEY IS JUST COLLECTED BY THE OWNERS.
THIS HAS TO BE WRONG.
ALSO ( SEE THEIR WEB AD BELOW) THE COST IS OVER $4000 PER MONTH, NOT EVEN CLOSE TO WHAT THEY SAY WHEN RESIDENTS ARE MOVED IN, THEY KEEP ADDING ON EXTRA CHARGES EVERY BILLING.
THE WORKERS THERE ARE NOT GETTING ANY OF THE EXTRA MONEY, SO I THINK THE EXTRA CHARGES ARE NOT JUSTIFIED.\
PLEASE EXPOST THESE LOW LIFE SCAMMERS ( PERSONS THAT RUN THE PLACE)
INFO FROM THEIR WEBSTIE
Pine Tree Cottage Retirement Homes
Location :El Cajon, California
Address :1701 Peerless Dr 92021-3429
Telephone :619-590-2359
Description:
Assisted Living
Avg monthly fees
$ 1001.00 - $ 2000.00
I've heard they're really bad
Mike
So in addition to the outrageous financial charges - do you have any idea what kind of care these folks provide?
Have you filed any complaints against the place? or do you know if anybody else has? I've sort of gotten the impression that their care is pretty bad but I don't know if this is true. This is one of the places I was thinking of placing my brother, but maybe I'll
decide not to based on the bad stuff I'm hearing - too bad becuz its really close to me - I could check on my brother.
Did you have a family member there?
Thanks
Snochicky
MOVED OUT
Snochicky
thanks for the reply to my post:
I am sorry I did not check until now the replys>
my mother was there for a few months, it was so bad. ( the care was very good most of the time, but some days it was dreadful).
the main problem was the manager , she was scamming the inmates and workers.
she was so petty, she even removed ( stole imho) a wireless phone we put in so the workers could answer the phone while in another room.
after months she returnd the phone handset, but kept the base station.
I am glad we got our mother out of there.
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