I spoke to a consumer today who received a cold call from Cox offering an upgrade to a bundle package. Currently this Cox customer only has internet through the company and doesn’t subscribe to any other services. The sales representative told her on the phone that it is the deal of the lifetime and she had to accept right away. When she told the rep that she wanted some time to think about it (and talk to UCAN about the issue) he said that normally they don’t keep offers open like this, but he’d make an exception in this case. What is a consumer to do? Read on to find out.

There seems to be a consensus in the wireless industry that the majority of wireless providers will transition to or support a LTE network. One of the hurdles that carriers will need to overcome though is providing wireless phone voice services over that network. The current contemplated solution: Voice over LTE or VoLTE.

While the phone you use may not be changing the network you are connecting to may no longer be the Plain Old Telephone System.

Recently, UCAN investigated Time Warner's decision to charge CPUC surcharges to it VoIP customer despite no regulatory mandate to assess those fees.

Virus Alert:  A virus targeted at Skype users proves to be pretty malicious.

With spring in the air, dust clouds twirl and dance to avoid the sweeping straws of the broom as San Diegans clean out garages and storerooms. Here at UCAN, it's not much different, but our dust clouds are of the digital persuasion. For our spring cleaning project, we're going to tackle our charts and guides and update them to this decade.

Nimbuzz intends to enable you to get your Skype, Google Chat and Calls, social networking, SIP calls, and Instant Messages in one convenient place. When it works.