Dear Governor-elect Brown..........................here are the actions that your state's consumers need from you. 

Verizon Wireless finally admits it is software error causing $1.99 data charge not consumers accidently connecting. Verizon Wireless will be crediting consumers for the unauthorized charge. Some are estimating that Verizon Wireless will paying back nearly $90 million to consumers.

When money gets tight, many people look to superfluous services to cut to save a bit of dough every month. A quick and easy way to cut the fat is to reduce your monthly recurring expenses. Now, companies are penalizing consumers who downgrade their service plan. And in this tough economy, who can blame them for trying to save a buck? The consumers, that is.

Here at UCAN, we are first and foremost consumer advocates. To us, proper advocacy means giving consumers strong shoulders to stand on in order to let their voices be heard. Technology, especially new and social media, provides both UCAN and its members a great way to reach out to companies in ways they couldn't dream of with traditional media.

In 2011, smart meters will be fully deployed to SDG&E's million+ customers.   The rest of the country is following suit with mass deployments of smart meters and creations of Smart Grids, microgrids, and other forms of "intelligent" two-way electric distribution systems.   What does all of this mean for consumers?  And how will consumers fare in this new energy service world?   The California PUC put those questions to stakeholders in its effort to fashion utility Smart Grid deployment plans.   Here's UCAN's take.

Consumer beware.  LTD Financial Services, LP is a debt collection company that appears to harass and use abusive collection tactics on consumers whether they owe a debt or not.  One of our UCAN senior members was a victim of this practice. Our Chinese senior complainant was called incessantly and neighbors and family members were called to try to humiliate her into paying this debt.   Read More!