charges

Yet Another Phone Scam: Fat Finger Dialing

It seems that we can’t keep up with all the new phone scams that are hitting the phone lines. The latest one we bring you involves the same trickery as the other scams we touched on. But instead of reaching out to you to initiate the scam, the scammers in the fat finger dialing scam wait for you to make a simple mistake--dialing the wrong number.

San Diego Van & Storage Over-Charged Lots of Money & Good News Update on Complaint Outcome

Mayflower agency San Diego Van & Storage did a walk-through for my 22 mile move and gave me a "Not to Exceed" Estimate sheet.  Miraculously, the maximum amount that could be charged at approximately $3600, jumped to $5328 without any prior notice about a dramatic increase or change of service order. TO READ ABOUT THE UPDATE, THE COMPLAINT OUTCOME AND TO LEARN WHAT TO DO AND WHERE TO COMPLAIN, KEEP READING.

The Winter Monitoring Period - Calculating Your San Diego Sewer Service Charge

Shhh. Do you see it? Over there? It's hiding between December and March. Quiet down! You still don't see it. Crickey! You just scared it away!

Since finding a Water Department billing policy isn't something you'd normally call Steve Irwin or Jeff Corwin to handle, UCAN can help you track down something that's just as clandestine as the poisonous yellow-bellied ratus-hikus snake: the elusive Winter Monitoring Period.

Time Warner Cable - Equipment Return Policies From the Twilight Zone

Patience is a virtue.  Lying is not.   So when Time Warner declares that customers attempting to return cable equipment at Time Warner offices in San Diego is rarely subjected to having to wait to return equipment one is forced to wonder is Time Warner just flat out lying or has it's sense of realiity been altered by watching too many episodes of the Twilight Zone.   



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Utility Consumers' Action Network - (619) 696-6966

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