Recently, Cox released a lower-cost cable package that, surprisingly, does not include ESPN. For those sports lovers out there, ESPN is a must-have. However, for those people who spend their time watching other stations like the Travel Channel or Food Network, ESPN is an unnecessary channel. As it turns out, ESPN is one of the most expensive cable channels that cable companies offer to its customers. Does Cox’s unbundling of this expensive channel mean that it is finally moving towards an a la carte pricing method? Read more after the jump.
cable
Are Cable Companies finally going to offer channels a la carte?
In what could only be characterized as a desperate move to reverse the recent trend of cable subscribers cutting the cord (more than a million customers have left over the last 12 months). Cable providers, including the two largest, Comcast and Time Warner Cable, have been secretly working on a plan to provide cable channels on an individual basis. Read More.
If it sounds too good to be true, get it in writing!
I spoke to a consumer today who received a cold call from Cox offering an upgrade to a bundle package. Currently this Cox customer only has internet through the company and doesn’t subscribe to any other services. The sales representative told her on the phone that it is the deal of the lifetime and she had to accept right away. When she told the rep that she wanted some time to think about it (and talk to UCAN about the issue) he said that normally they don’t keep offers open like this, but he’d make an exception in this case. What is a consumer to do? Read on to find out.
Wi-Max in 48 markets, Will it make you more likely to pay the $10 per month privilege fee.
Wi-Max availability is growing, though it is still not available in San Diego. Does this increased availability justify Sprint’s current pricing scheme of an additional $10 per month charge just because your smartphone can connect to a Wi-Max network if you are in the right place.
Cox's Residential Price Lock Guarantee: a helping hand or a headlock?
Some of you Cox subscribers may have received a notice in a recent bill about Cox’s Residential Price Lock Guarantee (or PLG for those in the biz). But what is it and is it good for consumers? Hit the jump to find out more.
Read the Fine Print: Time Warner "guaranteed" rate promo does not include all charges
In troubling economic times, consumers are counting their pennies to make sure they can squeeze as much value out of the services they purchase. Companies' tantalizing offers to entice consumers into their service gingerbread house may be the breadcrumbs that lead you into the hell-hot oven of customer service headaches and unanticipated charges.
UPDATE: Nex Horizon Communications, Inc is ripping off San Diego consumers!
Last month, UCAN received a complaint from a customer who canceled service with Nex Horizon Communications, Inc
Why do we watch commercials if we already pay for cable?
My Dad cannot enjoy a movie on the couch anymore.
Complaints Against Cox Cable: Fighting Cable Rates
Yo, Adrian! Cox just raised rates by 20%? Are you kidding me? Let me at 'em.............
Lower your cable bill with one phone call and four magic words
Learn the magic phrase that can lower your cable bill.
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