Does your SDG&E bill date fall on an inconvenient time? A few days before pay day when it would be so much easier if it was a few days after pay day? Here's a quick tip: you can actually change your SDG&E billing date without incurring any late fees.

With the most current round of UCAN's inserts in the City of San Diego water bills, our phones have been lighting up like the Christmas tree at Rockefeller Center. One thing we've noticed is that many people do not know how to read their water bill. The callers can definitely see how expensive their water bill is each month, but they don't know what each line item represents. We can help break though all the confusion, but we have to warn you that you can't unsee the horrors that are the Four Horsemen of the Water Bill.

We love posting success stories on our site of consumers we've helped get the resolution they deserve. This success story we can't take credit for (we can try, but then we'd be just as bad as those utility companies) and it's a great example of how persistence can pay off in a big way. 

It seems that we can’t keep up with all the new phone scams that are hitting the phone lines. The latest one we bring you involves the same trickery as the other scams we touched on. But instead of reaching out to you to initiate the scam, the scammers in the fat finger dialing scam wait for you to make a simple mistake--dialing the wrong number.

Success Story! We're pretty good at tooting our own horn, but this time around, we'll let the consumer do the talking.

Due to the recent economic downturn, many people have had to cutback their expenses to make ends meet. Some cut out cable or going out to eat as much, while others took on roommates to help out with their mortgage payments. While sharing your housing costs can be a great way to save money, it can also been a good way to be hit with some unexpected charges.

Learn the magic phrase that can lower your cable bill.  

Patience is a virtue.  Lying is not.   So when Time Warner declares that customers attempting to return cable equipment at Time Warner offices in San Diego is rarely subjected to having to wait to return equipment one is forced to wonder is Time Warner just flat out lying or has it's sense of realiity been altered by watching too many episodes of the Twilight Zone.