Privacy Policy

Your relationship with UCAN is your business only.

We do not collect personally identifiable information on our web site or otherwise unless you choose to give it to us when registering, via an electronic mail message, a phone call, or by postal mail. Even when you choose to give us information, we keep it confidential.

We do not sell, rent, share, or otherwise disclose mailing lists or other personally identifiable information. We maintain some records of individuals who contact us in case we contact you later or provide further information to you in the future. However, we do not provide this information to anyone else unless you give us your permission.

On occasion we are asked by the media to provide the names of consumers who are willing to speak out on specific consumer issues.  We do not share such names or other identifying information unless you specifically authorize us to do so.

If you have any questions or concerns about this privacy policy, please feel free to contact us.




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Utility Consumers' Action Network

(619) 696-6966 or file a complaint about a company online.

Terms & Conditions

UCAN.org is made available by the Utility Consumers' Action Network to assist you in becoming what you always knew you could be, a consumer ROCK STAR! We take no corporate money, and are beholden only to you, the consumer. As such, the site is here for educational, advocacy, and empowerment purposes, as well to to give you general information and a general understanding of the law. Just remember this site is NOT here to provide specific legal advice. By using this web site you of course understand that there is no attorney client relationship between you and the Web Site publisher, UCAN. The Web Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.

That said, get to digging on the site, inform yourself, speak your mind, and earn Watchdog Bones! This is YOUR site, and we mean it. So comment on any of the content, discuss the latest issues in the forums, file a complaint on a company with the fraud squad, and generally cut loose.

See our Privacy Policy and Copyright Policy, Some Rights Reserved