Your AT&T phone plan may be changing. This link directs you to the September 2007 rate changes [1]. It includes information on what services and plans have changed or are obsolete whether you liked what you had or not. For example, an AT&T residential and business service was withdrawn as of 9/19/07. Up until that day, you were always able to call and get the "time of day". It's discontinued. Click on the link to see other changes to plans and services you once enjoyed. Mergers did bring us one thing and it wasn't market competition between companies. Mergers brought us reduced company choices, increased technology and marketing, increased "hold" times for customer service, fewer regulations to protect consumers and a great deal of billing confusion for customers who were "migrated" from "old AT&T" (Legacy T) to the "new AT&T. Check your bills very closely to make sure every service on your bill is exactly what you ordered. If not, write a letter to the company ASAP instead of calling and contact the UCAN Fraud Squad at 619-696-6966 or fill out a complaint form online [2] and one of us will email and/or call you.
