Thanks for visiting UCAN.org! For over 25 years, UCAN has been protecting, educating, and advocating for consumers through a small staff of dedicated consumer advocates. Our services are available because of grassroots donations from people like you.
RESPA "qualifed written request" Letter
Sample Letter to Mortgage Servicer/Lender
Date:Lender Lender's Address Lender's City, State, Zipcode
Attention Customer Service:
Subject: Your loan number
Your City, State, Zip Code
This is a "qualified written request" under Section 6 of the Real Estate Settlement Procedures Act (RESPA).
I am writing to request:
Describe the issue or the question you have and/or what action you believe the lender should take.
Attach copies of any related written materials.
Describe any conversations with customer service regarding the issue and to whom you spoke.
Describe any previous steps you have taken or attempts to resolve the issue.
List a day time telephone number in case a customer service representative wishes to contact you.
I understand that under Section 6 of RESPA you are required to acknowledge my request within 20 business days and must try to resolve the issue within 60 business days.