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RESPA "qualifed written request" Letter

Sample Letter to Mortgage Servicer/Lender

adapted from the FTC Facts for Consumers 


Date:

Lender
Lender's Address
Lender's City, State, Zipcode

 

Attention Customer Service:

Subject: Your loan number
Your Name
Your Address
Your City, State, Zip Code

This is a "qualified written request" under Section 6 of the Real Estate Settlement Procedures Act (RESPA).

I am writing to request:

Describe the issue or the question you have and/or what action you believe the lender should take.

Attach copies of any related written materials.

Describe any conversations with customer service regarding the issue and to whom you spoke.

Describe any previous steps you have taken or attempts to resolve the issue.

List a day time telephone number in case a customer service representative wishes to contact you.

I understand that under Section 6 of RESPA you are required to acknowledge my request within 20 business days and must try to resolve the issue within 60 business days.

Sincerely,

________________

Your name

Filed Under
Money & Privacy Foreclosure - Banking, Finance, & Credit Cards -

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