Member Benefits

The FIVE BIG benefits of being a UCAN member...

After joining UCAN, most members feel a strong sense of satisfaction in seeing their very own local consumer group in the news (sometimes on a near-daily basis) fighting on their behalf.

1 Legal Intervention for San Diego County members: In the event of a dispute with your phone, electric, or cable TV company, UCAN’s staff, and, if necessary, attorneys, will intervene on your behalf to help resolve your complaint. No other consumer group makes this claim, or intervenes as aggressively as UCAN.

2 Priority Access to the Fraud Squad: In the last few months, UCAN Public Advocates have saved members who called our Fraud Squad a total of $72,000 in questionable or wrongful utility charges made by cellular companies, phone companies, and SDG&E. Do you have a complaint? Been ripped off or defrauded? Find out how to complain effectively by asking our knowledgeable consumer advocates for help. As a member, your consumer complaints go straight to front of the line. Often, we can offer help or a referral even if the complaint is not utility-related.

3 UCAN Watchdog Subscription: Members receive four issues of UCAN's acclaimed Watchdog Newsletter (published quarterly, and delivered by a uniformed representative of the U.S. government).

4 Personal Satisfaction: As a member, you will be supporting the single most effective utility watchdog group of its kind in the USA. With your support, we will put a stop to the ongoing abuse of utility consumers in Southern California and continue the fight for lower electric rates, phone bills, gasoline prices, cable TV rates, and privacy protection.

5 Tax deductible: Membership in UCAN is tax-deductible under IRS guidelines. Consult your tax professional for details.


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Dealer Wants Car Back

I purchased a vehicle from a dealer in Corona CA, on Feb 13, 2008. I had been pre-approved for a loan by my credit union, so I went to the dealership with a draft in the amount of $25,000. The dealer accepted the draft, as well as 2 post dated checks to cover the cost of the vehicle plus the sales tax. Now the problem is that the dealer waited over a month to present the draft to the bank. And since the date I purchased the vehicle, I've had some problems with my credit union. With the end result being that I no longer have an account with them. So now, the credit union won't honor the draft, and the dealer says I have to return the vehicle. And that if I dont return it within 3 days, he will report it as being stolen. Is this legal? Can he do that? Also the car has already been registered in my name, with my old credit union listed as the lien holder. (even though they didn't honor the draft) Ideally I would like to get another credit union to handle the financing. But in the mean time do I have to return the vehicle? And if I dont, then how would I go about getting the old credit union removed as being the lien holder, and the new one put on?

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