I have had service with sprint for over two years know and it has been a nightmare since the first bill. I want to know how to sue them. I have been told so many different lies. From we will credit your account, to your service was interuppted because your past due amount of .23. One person will tell you one lie and when they fall through, here comes another person telling you someething else. two days ago my bill was 230.00, I was fighting that know I have just been told my bill is 798.58. Are you kidding me. I dropped the phone!! i could not understand anything the lady on the other end was saying. I really don't think understood what she was saying for that matter. How do I file a law suit against this company. I am sorry for everyone else going through this too, but i am glad to know that I am not alone. We have to do something.....

I have been fighting with sprint for over billing. They offer me all kinds of credits and such but then find a way to mischarge me again and again. I have even had a Sprint PCS customer service rep say to me "why are you still with us, I would'nt be". Beleive it or not I have stuck witg them for more than ten years and have multiple lines. I have ha it with them... How can I join this class action?

My mobile provider charges me calls that I haven't made. My family members never use my phone and the numbers are from another country.

Let me just start by saying that since i began my hopeless journey in December of '07, I have paid over $700 in phone bills when I signed up for a $39.99 a month. I have been charged $75 a month for 5 months straight for "casual internet usage" and have not recieved a bill.........EVER! I just want to know when Sprint is "find my records" and either refund me or credit my account for the charges. Even after 6 different phone calls to customer service and requesting a copy of my bill be sent to me every month, there is no record of any calls or that I wanted my bill mailed to me. The list of billing issues goes on for miles to say the least, my questions seem to be of no concern to Sprint, so who can I talk to that will help me do something to get my money, that I work my tail off for making a whopping $18,000 a year!(Yeah, I'm a high roller!), back.

Yesterday my father called me on my cell phone to tell me he was having a heartattack, I immediately hung up with him and dialed 911 to no avail. I received a recording saying that I needed to dial an area code first! I did that twice and received the same message. I then called the hospital that I work at and had them call 911. I am livid with sprint, this is not the first time I have had a problem with their service.
I can be 5 miles away from my home and be charged roaming fees. I had included in my package deal no long distance charges. I called and complained to some one that could not speak english to discuss why I was on roaming 5 miles from my house. When I asked to speak with someone who could speak english and understand what I was trying to say, he hung up on me! Sprint has the worst customer service that I have ever experienced in my life, they are rude, if you can get someone that can speak english they will tell you whatever you want to hear, they will lie to you telling you they will take care of the matter. This company needs be held accountable, we as consumers are held accountable for paying our bills, now they need to be accountable for their service!

I've spent several HOURS on the phone with Sprint Reps and it's been awful how they just do their thing on you:albeit COURTEOUSLY(lol). Located in the Philipines, they get to a point, put you an hold for a long time, come back and give you oppisite of what you wanted:COURTEOUSLY(lol)...Sprint you should be ashamed of how you handle business.......You are headed for a class action lawsuit!

I hope a class action lawsuit will be filed against SPRINT. I can't understand how they get away with treating customers the way they do. I called to cancel my service on DEC. 18, 2007, which is when my contract ran out. I am still fighting them to cancl. I have spoken to at least a dozen different Sprint employees from all over the place (I think some of them live in caves underground!). They all promise me they will take care of it but of course nothing is done. I ask for their name and employee number everytime. Then when I call back and ask for the employee I previously dealt with they tell me that person does not exist. My bill is now up to $2863.00. The last call I made was on April 24, 2008. I spoke to Fernando FAC6247(he barely speaks English) who promised this issue would be taken care of. Sure!! I've heard that many times before. I am sure there are people who got so tired of the scam, they just gave up. This is a crime - they are falsifying reports to the credit bureaus.

If there are people out there who have or are experiencing the same thing, maybe we can get a lawsuit going. There must be a law practice willing to take this on.

I am basically trying to find a solution to continuous overbilling by Nextel now that it has meshed with Sprint, but I am not a California resident.

For the past six plus months, every time I see a bill I have to call Sprint because something is wrong. When it was just Nextel, I did not have these issues.

To explain:
There are two phone lines but one is in hiatus as the owner is overseas at OSAN AFB.
During the month of December, they came home for less than a month, since than I have been overbilled (for the millionth time) for services. I have explained to every individual within the company the situation, and many of them dont bother to try to placate the situation they just outright LIE.

Can you please direct me to a local service that helps to sort this out as your company does, but for Florida residents?

The fact that (at least) CSW = Funmobile (also CA suit running!) is known? The background of the danish person behind the company is known? Sorry, I'm a foreigner (German) - but if we could share information, let me know.

see:
http://www.the-scream.co.uk/forums/t26611.html?

kind regards
K.L., Germany

My son had lost his cell phone and when we finally found it there had been over 20 text message "jokes" sent to his phone at 3am. I have tried calling the number to this CSW but it is not a valid number. My only recourse I think is to cancel my TEN YEAR OLD's phone that he only uses when he goes to his dad's for visitation! Unbelievable that a company can do this with no recourse! I am so angry right now!

I disagree with some of the things Sprint CSR's tell me. When I have a dispute over an obviously ridiculous charge, I am placated & lied to explaining that I will be contacted expediently to resolve my issue. Then nothing happens but a text or voice message directing me to pay all charges or lose service. I then contact Sprint again and explain what has happened and give my dispute number. I am put on hold for a VERY long time so that the rep can confer with a supervisor who never gets on the phone. Again I am told that they will handle this issue and that they are sorry for the mis-handling of this issue. Keep in mind, I have not insisted that they dismiss all charges instantly, but only investigate this dispute and contact me in an appropriate amount of time. This never happens. Again I either get a text or voice message about loss or interruption of service unless I pay up. Then I call again, Again I am assured that the problem will be resolved without interruption until dispute resolution is reached. Then I cannot make outgoing calls, all my calls are re-directed to bill payment at Sprint.

In addition to calling 1-877-225-1198, you may want to follow-up with something in writing:

ADDRESS EMAIL: copyright [at] ringtonetimes [dot] com
CSW Copyright Management
CSW
Suite 508, 5/F
Wing On House,
71 Des Voeux Road Central

I just found the same charge on my Verizon account. Total scam--this occured when I was arranging for active sync; something popped up on my screen offering a free program for backing up my treo. I clicked on it & then these stupid jokes (at 9.95 a mo) started showing up on my txt messages.

I have called verizon to complain--they blocked it, but like sprint, they should not have allowed this to happen.

THE NUMBER TO CALL TO CANCEL THESE SUBSCRIPTIONS IS 877-225-1198.

I have been trying to track down mysterious charges on my Sprint bill for several months for "CSW alert" and have been told "this is a third party charge and someone must have subscribed to this. We don't know who this is." Obviously, a lie. Please notify me of any class action complaints against Sprint and/or Cellular Services Worldwide. I finally tracked it down, mostly because of a huge volume of complaints from other cellular users caught in the same scam. CSW should be put out of business and Sprint punished for allowing this "spam".