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UCAN Water Meter Project

UCAN is asking our members and supporters to help us gather information on water meter reading practices of local water agencies. Specifically, UCAN wants to know if customers are being billed for the water they are using, or if a local water agency is estimating water use and not reading their customers’ meters. To gather this information we are asking for volunteers to complete our Water Meter Survey.

This survey involves a few simple steps, as outlined below:

Step #1: When you get your water bill, notice the listed “current meter reading” and the last date of the billing period.


Step #2: On the same day that you get your water bill read and record the water meter outside your home.

Most water meters in San Diego County only have one dial, however, some have multiple dials. The reading that you need to take is found on the dial with the words “CUBIC FEET” on the face. There will be a counter directly underneath those words. This number is the reading which you are to record.

The number on the right would be recorded as “817.10”

Step #3: Read and record you water meter for a second time 60 days after your billing period ended. For example, if your billing period ended on October 17, you would read your meter for a second time on December 16.

Step #4: Upon receiving your next water bill, review your bill and notice your “current meter reading” and the last date of the billing period. You should receive this bill approximately one to two weeks after your second meter reading in step #3.

Step #5: Return your UCAN Water Meter Survey worksheet to UCAN.

We feel that this project is very important for protecting utility ratepayers in our community. If you have any questions or would like more information about this project please feel free to call us at (619) 696-6966 or This email address is being protected from spambots. You need JavaScript enabled to view it..

If you would like to participate please download our Water Meter Survey Worksheet. To keep up to date on future developments and other UCAN projects sign up for our free newsletter.

About UCAN

UCAN has represented the interests of San Diego County utility customers since 1983. UCAN focuses its efforts on the rates and services of San Diego Gas and Electric Company, telecommunications utilities and the City of San Diego Water Department.