Utility Watchdog in San Diego

Early Termination Fees or ETFs remain consumers biggest complaints. ETFs only apply if you are under a contract with the company. Here is a list of the current wireless phone ETF fees.

 

  Advanced Devices  Standard Devices
AT&T Mobility $325 per line minus $10 per month for each month of service $150 per line minus $4 per month for month of service 
Sprint Nextel $350 per line for first 6 months then minus $20 per month for each month of service but at no time less than $100 $200 per line for first 4 months then minus $10 per month for each month of service but at no time less than $50
T-Mobile USA $200 per line $200 per line
Verizon Wireless $350 per line minus $10 per month for each month of service $175 per line minus $5 per month for each month of service


Click on a company's name to see the details of their ETF policy. If you purchase your wireless device from a kiosk or other authorized dealer there may be an additional cancellation fee. Remember you can avoid ETFs altogether by paying full price for a wireless device and not entering into a contract. And in California each of the carriers provides a 30 day trial period when you sign up for new service that you can cancel without incurring an ETF, though you may incur some charges related to returning the phone.