Request for Assistance
UCAN's supports consumers by helping bridge the gap between the utility and consumer. Consumers sometimes find themselves unable to resolve disputes, concerns, requests, etc. with the utility and need the assistance of knowledgeable advocates. UCAN is there to help advocate on your behalf.
To help us help you, please complete the information below.
If you would prefer to reach us by telephone, please feel free to reach us at (619) 696-6966.
About Claim for Assistance
UCAN relies on the support of the consumers we help. Please consider becoming a member or making a donation to help support UCAN’s efforts today.
UCAN (Utility Consumers’ Action Network) 3405 Kenyon St Ste 401 San Diego, CA 92110 619-696-6966
Thank you for submitting your request to UCAN. A UCAN representative will get back to you as soon as possible. Priority is given to requests that involve a potential shut-off of services.
It is helpful if you have all relevant paperwork handy and remember we will need to know the history of activity with the utility including previous phone calls, shut offs, unpaid bills, etc. We cannot assist you if you have not already attempted to resolve your dispute with the utility.
Again, thank you for your submission. We look forward to being able to assist you.
UCAN working with San Diego City Council and Public Utilities Department to Help Low-Income Water Users
UCAN is Examining the Meter Reading Practices of Local Water Agencies
Check out UCAN's email newsletter and make sure you're on our mailing list!
Read Executive Director Don Kelly's December 2014 letter to UCAN members.
UCAN is challenging SDG&E's new General Rate Case.
The CPUC is examing changing the way Californians pay for energy. UCAN is advocating for customer fairness.
UCAN filed a complaint with the CPUC against TelePacific for charging customers thousands of dollars for calls they never made.
UCAN is opposing SDG&E's proposal to have ratepayers pay $102 million to install electric vehicle charging stations.
UCAN has represented the interests of San Diego County utility customers since 1983. UCAN focuses its efforts on the rates and services of San Diego Gas and Electric Company, telecommunications utilities and the City of San Diego Water Department.
Utility Consumers' Action Network 3405 Kenyon Street Suite 401 San Diego, CA 92110619-696-6966 619-636-7477 (fax)