Request for Assistance
UCAN's supports consumers by helping bridge the gap between the utility and consumer. Consumers sometimes find themselves unable to resolve disputes, concerns, requests, etc. with the utility and need the assistance of knowledgeable advocates. UCAN is there to help advocate on your behalf.
To help us help you, please complete the information below.
If you would prefer to reach us by telephone, please feel free to reach us at (619) 696-6966.
About Claim for Assistance
UCAN relies on the support of the consumers we help. Please consider becoming a member or making a donation to help support UCAN’s efforts today.
UCAN (Utility Consumers’ Action Network) 3405 Kenyon St Ste 401 San Diego, CA 92110 619-696-6966
Thank you for submitting your request to UCAN. A UCAN representative will get back to you as soon as possible. Priority is given to requests that involve a potential shut-off of services.
It is helpful if you have all relevant paperwork handy and remember we will need to know the history of activity with the utility including previous phone calls, shut offs, unpaid bills, etc. We cannot assist you if you have not already attempted to resolve your dispute with the utility.
Again, thank you for your submission. We look forward to being able to assist you.
UCAN Utility Resource Page
UCAN Calls for Reopening San Onofre Settlement
Check out UCAN's email newsletter
and make sure you're on our mailing list!
Read Executive Director Don Kelly's 2017 Annual Update
City Council Environment Committee Considers UCAN's Proposal for an Independent Water Rate Consultant
State Orders SDG&E to Reduce Pressure in Pipeline
Donate - City's H2O Program for Low-Income Water Customers
UCAN has represented the interests of San Diego County utility customers since 1983. UCAN focuses its efforts on the rates and services of San Diego Gas and Electric Company, telecommunications utilities and the City of San Diego Water Department.
Utility Consumers' Action Network 3405 Kenyon Street Suite 401 San Diego, CA 92110619-696-6966