Utility Watchdog in San Diego
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Dear UCAN Friends and Supporters,

When San Diego’s City Council last approved a water rate increase, the City’s water department only presented one rate option for the City Council to consider, using information and reports from experts who either worked for the water department or were hired by them.  If the Council had the advice of an independent rate consultant who advocated for the lowest possible rates for safe and reliable service, the City Council might have had a second alternative to consider.

Since late last year, UCAN has been working with the Council’s Environment Committee and the City’s Independent Budget Analyst (IBA), advocating that the City hire an independent water rate expert to provide the Council and the IBA with independent expert advice. Our efforts are paying off.  In the Environment Committee, Councilman Scott Sherman made a motion, approved unanimously, asking that the City Council approve the use of an independent water rate consultant to review the water departments’ next cost of service study and rate design. We are awaiting action from the full City Council. Click Here to view the City’s Environment Committee action on this issue (minutes, item #4).

Below is a sampling of the other cases UCAN is currently working on.  Also, UCAN is planning a fundraising event for early fall.  We will be providing more information in a future email to our members.

Thank you,

Donald Kelly
Executive Director
Utility Consumers’ Action Network


SDG&E filed in late 2015 an application proposing to build a new gas transmission pipeline.  SDG&E’s proposal would take a nearly 70-year-old gas pipeline out of transmission service, which would let SDG&E avoid having to pressure test this old line. Initially, UCAN protested SDG&E’s application wanting this pipeline pressure tested before SDG&E was authorized to build a new one.  However, after UCAN’s gas pipeline safety expert examined all the data, reports and testimony submitted, she advised that SDG&E’s proposal deserves support.   UCAN’s expert concluded that pressure testing might cause substantial damage and that for safety and reliability reasons this pipeline should be taken out of service as soon as practicable.  She also advised that a new pipeline should be built to make sure that there is enough pipeline capacity to supply SDG&E gas customers.  Despite our initial opposition, we are supporting SDG&E’s proposal to build a new gas transmission pipeline. Click here for UCAN’s pipeline testimony.

SDG&E Customers Should Not Pay for SDG&E’s Uninsured Wildfire Costs

SDG&E wants CPUC permission to raise electric rates to recover $379 Million in uninsured costs from the 2007 wildfires ignited by SDG&E equipment.  SDG&E’s testimony has claimed that the October 2007 Santa Ana winds and weather conditions were extreme and that these fires were ignited and spread under extraordinary circumstances beyond SDG&E’s control.  In hearings held at the CPUC earlier this year, UCAN presented our own weather experts who showed that at the time of ignition the weather conditions were not as extreme as SDG&E claimed and they rebuffed SDG&E’s attempt to use the weather as an excuse for their system igniting the wildfires.  Briefs in this case were recently filed and we are waiting for a CPUC decision. Click here to read UCAN’s brief refuting SDG&E’s Weather claims.


California’s legislature has established goals that by 2030 the state will produce 50% of its electricity from renewable energy sources and achieve a 40% reduction in greenhouse gas emissions below 1990 levels.  To help meet these goals California’s utilities have proposed projects seeking to electrify the transportation sector. SDG&E has proposed six priority projects and one large standard review project. While UCAN is currently examining the cost and reasonableness of each of these projects, we are concerned that they want to overspend for the priority projects and use ratepayer money so they can own electric vehicle charging equipment for their large standard review project. Click here to read more about the issues and UCAN’s position.


The Safety and Enforcement Division (SED) of the CPUC has requested that the Commission modify or repeal certain safety regulations.  SED claims that some utilities are interpreting the current regulations in a way to avoid timely addressing safety issues.   UCAN has a long history of supporting efforts to improve safety and reliability and we are participating in this important safety proceeding. Click here to read more about the issues and UCAN’s position.


UCAN provides free individual help to our members and to the public with utility issues. We help ratepayers from wrongful utility billing charges and often help customers maintain or restore service. If you have a billing issue, service dispute or have received a shut off notice, UCAN’s Fraud Squad can often help. Give us a call at (619) 696-6966 or fill out an online request for assistance form

About UCAN

UCAN has represented the interests of San Diego County utility customers since 1983. UCAN focuses its efforts on the rates and services of San Diego Gas and Electric Company, telecommunications utilities and the City of San Diego Water Department.